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Compass Pools

Compass Pools (page 2 of 12)

4.6 from 166 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (113)
  • Cleaning & Maintenance
    4.8 (114)
  • Product Quality
    4.8 (115)
  • Return Claim MadeYes (0) · No (115)
  • Warranty Claim MadeYes (4) · No (112)
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Happy Customer
Happy CustomerHunter Region, NSW
  • 2 reviews

Great service from start to finish

published

With a young family our pool will be used through Spring, Summer and Autumn. Low maintenance was a priority for us and the in ground cleaning system is fantastic.
We will have many years of fun and relaxing for the entire family.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Having the Compass Self cleaning option in your busy lives would absolutely be such a great help. How fantastic.
We are so very pleased to hear how happy you are with your pool. Keep swimming and making amazing memories in you Compass Pool

Grant B.
Grant B.Hunter Region, NSW

Beautiful quality that is self cleaning!

published

The pool only just went in and its winter at the moment, but during summer it will be used every day without a doubt. This pool is self cleaning, Except for the odd leaf I have to scoop off the top this pool looks after itself.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Thank you so much for your review Grant, I know you will get countless great memories from your beautiful pool.
don't hesitate to contact us at any time if you have any questions, welcome to the Compass family !!

kman
kman
  • 2 reviews
  • 1 like

Bring on Summer!

published

We did a lot of research before deciding on going with Compass Pools Newcastle. From the initial meetings and quoting stage, throughout the install and the handover, the whole process ran smoothly and the staff went above and beyond.

We are very pleased with the way the final product looks and especially the way the in-floor cleaning operates.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools
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Happy pool owners

published

Putting in a pool is no small undertaking but the team at Compass Pools were wonderful to work with from start to finish. As always, with such big projects there are complexities along the way but these were dealt with quickly and efficiently. Our time frames were met and the pool was ready for summer fun. We are delighted with our new Vogue 7.15, fitting perfectly in our tight backyard (we weren't sure it could be done!). The Vantage in-floor cleaning system is brilliant! Keeping the pool looking great with minimal maintenance is a daily gift, summer or winter.

Value for Money
Cleaning & Maintenance
Kendall Long
Kendall LongHunter Region, NSW
  • Verified

So lucky to have our pool.

published

I have never had a pool and the whole process with Compass from start to finish was great - we have honestly truly loved having the pool, the best decision we have made and get a lot of use out of it - more than we thought we would. It is very easy to look after with the automatic self cleaner. Our family and friends really love it - and we just love looking out to it in the yard. We have had it for 4 years now and would highly recommend Compass Pools.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compass Pools

  • Verified

Backyard Oasis

published
Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compass Pools

John and Pam Collins
John and Pam CollinsHunter Region, NSW

Fantastic Compass Pools

published

From the time we decided to purchase our Compass Pool we have been very impressed with the professionalism they have shown from start to finish.
We received quotes from other companies but product did not compare. If we aren’t in the pool every day our grandchildren certainly are. Thank you Compass Pools.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

John & Pam, thank you so much for trusting us as your pool builder, and for your wonderful review. We are thrilled that you and your family are getting such enjoyment from your beautiful Compass Pool !

Shirley Greg
Shirley GregHunter Region, NSW

Forty years and two husbands later....

published
Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

now we have our resort

published
Cleaning & Maintenance
Product Quality
1 comment
Compass Pools
Compass P.Compass Pools

Thank you so very much Bob & Sue for your glowing review!
we are so glad that you are enjoying your Compass Pools home resort. We are always here to help so give us a call at any time and we will be right there to assist.

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Kristen Tiananga
Kristen TianangaHunter Region, NSW
  • 2 reviews

Best investment we ever made!

published

We use our pool everyday through the warmer months. We opted for a self cleaning pool system so our pool is so easy to maintain. It does all the cleaning for us. It has been the best investment because it really does take care of itself and we just get to enjoy using it.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Kristen thank you for your wonderful review, we are so happy that you are enjoying your Compass self cleaning pool, it really is a magical system. Have a great day !

Skillo
SkilloHunter Region, NSW
  • Verified

I had a Compass Pool installed 25 years ago. Cannot recommend their in floor cleaning system highly enough.

published

I think I only vacuumed it 4 times in 20 years, the in floor cleaning system did it all. It made having a pool so much less work. No creepy crawlies & hoses, or no robotic cleaners to wear out in about 6 years.

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Hi Skillo thank you for your awesome review, Compass Self Cleaning is definetly a must ! Who wants to be vacuuming, and lifting equipment in and out every time you want a swim. Keep enjoying your pool !!!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compass Pools

Baz B.
Baz B.
  • 2 reviews
  • Verified

Brilliant service

published

We couldn't be happier with our pool from Compass Newcastle NSW. From start to finish they ran it like a well oiled machine. Pool is easy to maintain. Love it

Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Awesome news Baz, keep enjoying your beautiful pool !

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Review collected in partnership with Compass Pools

Job well done.

published

Compass managed a difficult site and an equally difficult installation remaining professional and courteous throughout. The handover was thorough and helpful and the follow ups appreciated.
Thanks we love our spool !!

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Compass Pools
Compass P.Compass Pools

Thank you for your wonderful review Dave, so glad that you are loving your pool and that we were able to help you get the great result ! enjoy

grahamandjo
grahamandjoHunter Region, NSW
  • 2 reviews

So pleased we chose Compass

published
Value for Money
Cleaning & Maintenance
1 comment
Compass Pools
Compass P.Compass Pools

Thank you for your review graham and Jo, so glad that you are enjoying your self cleaning pool!

Karl_M
Karl_MGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Happy and enjoyable life with Compass Pools (16 years and more)

published
Value for Money
Cleaning & Maintenance
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Page 2 of 12

Questions & Answers

Ida H.
Ida H.asked

How do you Let a little water out of the pool?

4 answers
Adam Bell
Adam Bell

We have an overflow pipe in the side of the pool - I believe these have now been installed in the filter basket.

R Shannon
R Shannon

Dear Ida,

M
To let water out of your pool you need to alter the valve so the filter motor pumps the water to a waste water outlet and the you return the valve to the regular setting. You MUST turn the motor off before altering any of those the valve settings. I would suggest you contact a pool maintenance person to look at your pool because pool plants often have an individual setup of their pipes, motors, valves etc.

Regards,

Bob Shannon

Compass Pools
Compass P.Compass Pools

Hi Ida, you are best to discuss this with the company who installed your pool or your local pool technician as every install will be different.

Sincerely, Compass Pools Australia

jacqui w.
jacqui w.asked

Hi I am about to get a pool put in and still debating whether or not to put in a self cleaning pool or one that requires the use of a robotic cleaner. I live in Southern NSW. It is a compass pool about 8m x 4m. The cost is quite expensive first up, but then is it? Do you save money on maintenance if you go for the self cleaning pool?
Thanks Jacqui

1 answer
Jonno P
Jonno P

If the pool is in the open, not surrounded by trees then robotic might be an option. If you are anywhere near trees that shed leaves etc. or in a windy part of the state go the self-cleaning option, quality of life is more important than $.

Emilio M.
Emilio M.asked

Hi,
I’m trying to contact your dealer here in Toowoomba ,Qld but with no luck. The phone number posted on the web gives me a fax tone. Any good contact number I can ring? Thanks

1 answer
CC Sydney
CC Sydney

We are in Sydney so I think would be Compass Pool Sydney

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