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Compass Pools Melbourne - Exellent!
We just love our new Compass Pool. From beginning to end, every single person we had dealings with from the signing of the contract to the dig and installation, we would highly recommend. The pool looks amazing and the in floor cleaning system is brilliant. Thank you Compass Pools Melbourne for respecting my home during the installation process.
Our pool has broken and you shut your doors with no service available. It’s Summer and you’re a pool company. Seriously
Product has been great for the first 6 weeks but something has broken and to my dismay closed the business for 3 weeks. No service number to call ??? It’s Summer
Very good self cleaning pool.
We purchased a self cleaning pool from Compass Pools Airport West. The infloor cleaning system is excellent - I don't have to clean the pool other than a brush down now and again and emptying the skimmer box. The service from Compass Pools Airport West was very good. The salesman John was honest and upfront about the product and cost- and everything promised was delivered. I highly recommend Compass Pools Airport West and their product.
Most disappointing is being kind.
I signed up for a Compass Pool prior to our build in July 2017. The Rep left a few weeks later. A "Name Change" a few weeks later. The sub-contractors were leaving in droves, however the installation was completed and late. We moved into the house had great difficulty in trying to get any satisfaction with that company. No instructions no Manuals and complete lack of understanding of delivery of a product or service. Esana eventually went broke and I do not know where I stand with my warranties. I need to get the pool serviced by someone who un...derstands the product. The list of disappointments goes on and on and too numerous to mention. I looked up the website this morning to go to Rode Road. Said it was open at 10.00 am. Pics of pools at the site and No pools all filled in so this is a lie. I think the product will be OK but I would not recommend any one to spend money on a Compass Pool or any agent or franchise that is tasked with installation. I paid $65.000 for the whole including Travertine tiles. Problems at every stage. I feel as if was duped and ASIC and Fair Trading will be my next stop. MOST DISAPPOINTING!
What an experience
Well what can I say besides thank you very much for an amazing pool and such a good experience dealing with all the guys at compass pools. My wife and I had been looking around and getting prices for about 2 years and we always ended up back with compass pools . They were all honest and upfront even telling me that the heat pump that I chose was excessive in size but I still went with it. The infloor self clean is amazing and I always get comments on how clean my pool is. Our pool looks like we are at a resort . I clean the skimmer box once a week and spend the rest of my time enjoying it , exactly what we wanted. Thanks again compass pools for a great experience..
Best pool ever
Our pool is 13yrs old and the Infloor cleaner is still going strong, we love it and it was definately worth the extra $$ as we have saved so much money on excess chemicals over the years. We still enjoy after sales service after all this time if we have a question, it always gets answered. Thanks again compass - W & E North Lakes
Great pool, unbelievable self cleaning system.
Pool is used from August through May each year, has solar heating system.
Maintenance is changing scupper box bin and bottom basket every couple of weeks depending on leaves and clean cartridge filters every 3 months.
I do not own a creepy crawler or similar as the self cleaning system circulates water resulting in no algae or slim build up. I have not had to touch the pool surfaces only empty baskets and clean filters.
Very Happy with our Compass Pool
Compass Pools Vic were very helpful and professional from the start to the finish. A pool is a big investment and the team at Compass provided assistance to us as owner-builders to ensure that we had all the correct permits and trades in place. The ladies in the office were very reassuring and supportive during the whole build process, and were quick to respond to all of my questions. Our installer was the best. We had a leak in the solar hot water pipes and they responded quickly and fixed it without delay. We went with the in-floor cleaning s...ystem and it is well worth the money (even in our courtyard plunge pool). The pool is easy to maintain and I have followed up with a few questions since handover and have always had a quick response to my queries. The kids love it and it looks fabulous in our small backyard. Would definitely recommend Compass Pools Vic.
Our compass pool is the best family project we have ever done , knowing it is there for a life time , making it self cleaning was our priority, It really does look after itself.
We use our pool almost everyday in the warmer months, cleaning the pool is very easy only takes 15min once a week, could not recommend Compass Pools highly enough as this is our second pool with them
I would highly recommend Compass Pools. The entire team were a pleasure to deal with, sales, construction and handover. Nothing was ever a problem.
Our self cleaning pool is a dream, low maintenance and a beautiful addition to our backyard. It is used almost everyday during the warmer months.
We could not be more pleased with the final product.
A great investment ... love it!!!!!
It is the best investment I have ever made in my life ... I am a female aged pensioner, living alone, living in a unit and I now have the luxury of an in-ground plunge pool/spa in my small courtyard. My grandchildren and my children love it and it is used nearly every day. It has been easy enough for me to learn how to maintain it and the horror stories people (who by the way, do NOT have pools themselves) tell you of how expensive pools are to run are just rubbish. There is a moderate cost, of course, but well worth it. I have never had...an in-ground pool before but Compass Pools were helpful as I navigated my way through the information and learnt how to operate it. It is a big decision to get an in-ground pool but, twelve months later, I am pleased I put aside any hesitation and GOT THE POOL! I am living happily ever after!
Fantastic pool ready for summer
The team at Compass pools Newcastle were fantastic to deal with and delivered what they sold us, a self cleaning pool. No vacuuming required and always looks fantastic. We are ready for summer and the kids are really starting to enjoy it.
We love our Compass Pool
Our Compass Pool has been a fabulous addition to our family home. It is used frequently throughout the warmer months by all members of our family and provides a wonderful water feature throughout winter. Its definitely been money well spend. Its easy to maintain and very user friendly.
Nothing compares to a Compass pool
Right from the moment we visited the display centre, through to the colour and shape selection and into construction and seeing the finished product everything was so enjoyable. The people at Compass are magnificent and so easy to deal with. If your thinking of a pool, visit Compass, nothing compares.
Questions & Answers
How do you Let a little water out of the pool?
We have an overflow pipe in the side of the pool - I believe these have now been installed in the filter basket.
To let water out of your pool you need to alter the valve so the filter motor pumps the water to a waste water outlet and the you return the valve to the regular setting. You MUST turn the motor off before altering any of those the valve settings. I would suggest you contact a pool maintenance person to look at your pool because pool plants often have an individual setup of their pipes, motors, valves etc.
Hi Ida, you are best to discuss this with the company who installed your pool or your local pool technician as every install will be different.
Sincerely, Compass Pools Australia
Hi I am about to get a pool put in and still debating whether or not to put in a self cleaning pool or one that requires the use of a robotic cleaner. I live in Southern NSW. It is a compass pool about 8m x 4m. The cost is quite expensive first up, but then is it? Do you save money on maintenance if you go for the self cleaning pool?
If the pool is in the open, not surrounded by trees then robotic might be an option. If you are anywhere near trees that shed leaves etc. or in a windy part of the state go the self-cleaning option, quality of life is more important than $.
I’m trying to contact your dealer here in Toowoomba ,Qld but with no luck. The phone number posted on the web gives me a fax tone. Any good contact number I can ring? Thanks
We are in Sydney so I think would be Compass Pool Sydney
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