??!
1 photo
Compass Pools

Compass Pools (page 4 of 6)

4.6 from 159 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (105)
  • Cleaning & Maintenance
    4.8 (106)
  • Product Quality
    4.8 (107)
  • Return Claim MadeYes (0) · No (108)
  • Warranty Claim MadeYes (3) · No (107)
Previous
Next

Reviewer Photos & Videos

  • More
Nina Curtis

Nina CurtisHunter Region, NSW

  • Verified customer

Great quality pool

published

As our summers have become hotter, we have found our Compass pool to be a huge asset in our home. The pool need minimal cleaning due to advanced cleaning technology and the design is perfect for what we need. Compass pools were great to deal with.

1 comment
Compass Pools
Compass P.Compass Pools

Hi there Nina,
You melted our hearts with your fabulous photos !!
Your beloved doggy looks so very comfortable kicking back with a beverage by your exquisite Compass pool ! Your property looks stunning

Review collected in partnership with Compass Pools

Michelle T.

Michelle T.Greater Melbourne (Outer), VIC

Best pool we have had!

published

So happy with our Compass pool. It not only looks great, it practically looks after itself with the infloor cleaning system. We have had two other pools in the past and always had the creepy crawley going as well as having to vacuum it. People always comment how crystal clear the water is and can't believe how maintenance free it is.

J. Powell

J. PowellHunter Region, NSW

  • Verified customer

Couldn't be happier - Love it

published

The Newcastle / Hunter team were awesome. The kids absolutely love the pool and so we. In summer the whole family spends lots of time in it. We live in a leafy area and took the vantage in floor cleaning option and i honestly can't believe how well it works. We have had the pool for over 4 years now and i have never had to vacuum it, it is always clean.

1 comment
Compass Pools
Compass P.Compass Pools

Review collected in partnership with Compass Pools

Pool & Spa Shops

Find out how Compass Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Arty S.

Arty S.Central Queensland, QLD

  • Verified customer

This is our Second Compass Pool We Love it

published

The Pool is easy to maintain as it cleans itself. Geoff and the crew are so helpful and great to deal with. No problems always happy to help and explain things.
Very Happy to recommend Compass Pools.

  • Verified customer

Great pools, and excellent customer service!!

published

The kids used the pool a lot! I used it after hot days at work to cool off.
Also really great for the tranquility and complement out yard and landscaping etc.
Very easy to clean, maybe vacuumed it once! Cleaned the filter system around 4 times a year.

Review collected in partnership with Compass Pools

Vickie B.

Vickie B.Central Queensland, QLD

  • 3 reviews

We absolutely love our pool

published

In our region we have very long hot summers. We use our pool everyday & so does our dog. The pool generally looks after itself & is so easy to maintain. Geoff & his team were awesome from day one. Absolutely 5 star professional service & very good value for money.

Glenree

GlenreeHunter Region, NSW

  • 2 reviews
  • Verified customer

A great pool

published

In floor cleaning is brilliant. Have not manually cleaned the pool in 7 years and it is still perfect. We haven't had an issue since it was installed so can highly recommend Compass Newcastle/Hunter.

1 comment
Compass Pools
Compass P.Compass Pools

Hello there,
Seven years without manual cleaning is just one of the many advantages of being a Compass self cleaning pool owner ! Great review, thank you so much we are super happy for you, enjoy !!

Review collected in partnership with Compass Pools

cathy

cathyHunter Region, NSW

  • 2 reviews
  • 7 likes
  • Verified customer

loving the compass lifestyle

published

we have had our maxirib pool for a few years now and it has been fantastic. the in-pool cleaning system is amazing - no hoses, no brushes and no sucker heads to get in the way.

1 comment
Compass Pools
Compass P.Compass Pools

Hi Cathy,
Thank you so much for your stunning 5 star review !! The maxi rib has been a real life saver on sloping or creative sites ! I am glad you are loving your Compass self cleaning pool

Review collected in partnership with Compass Pools

Not happy

Not happyHunter Region, NSW

  • 2 reviews
  • 4 likes
  • Verified customer

Poor service from start to finish

published

We use the pool regularly. It's a real pain cleaning the filters and uses so much water. Not sure I'd go with self cleaning again. We had a bad experience from the start. They did the measurements wrong which had repercussions for us financially (building retaining walls etc), then no-one oversaw to pool going in. The concrete around the edge was sloping towards the retaining wall so all of the water pooled there. Too many issues to mention.

Review collected in partnership with Compass Pools

Pool & Spa Shops

Find out how Compass Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Love my pool and the whole Compass experience

published

Our pool is the focal part of our family life. We use it daily. With the heating package we get lots of use from our pool.
Compass pools at Tomago were fantastic to deal with from start to finish

1 comment
Compass Pools
Compass P.Compass Pools
  • Verified customer

A+++ for experience and quantity of product

published

Our experience with Compass Pools from the beginning and throughout was second to none. They were professional, knowledgeable and experienced. We love our pool, the self cleaner has changed our life and would highly recommend them!!

1 comment
Compass Pools
Compass P.Compass Pools

Hi Kim,
Thankyou so very much for your kind words and super review!. We are thrilled that you are enjoying your Self Cleaning Compass pool.
If we can assist you further please don't hesitate to call, you are now a member of the Compass family !!

Review collected in partnership with Compass Pools

Ali C.

Ali C.South East Queensland, QLD

The self cleaning pool system is a no-brainer!

published
Sue

SueHunter Region, NSW

  • Verified customer

So glad we chose Compass

published

We have had our pool for 5 years and it is used constantly over the summer months. Such a great pool for the grandkids with a ledge for them to stand all the way round. So easy to maintain. We really need to start saving to install solar heating so we can utilise our pool longer.

1 comment
Compass Pools
Compass P.Compass Pools

Hello Sue,
We are so pleased that you are loving your Compass Pool. Your grandkids are very lucky !!! If we can assist you with heating please give us a call, we would love to help !

Review collected in partnership with Compass Pools

Patti C

Patti CHunter Region, NSW

  • 2 reviews
  • Verified customer

Perfect Company to deal with - Awesome Pool

published

Installing a pool is a big decision, and we shopped around.
From the first interaction with the office, to seeing David the sales guy - it was a pretty awesome experience.
We are so happy we went with Compass Pools Newcastle / Hunter.
Every step of the way, nothing was ever too much trouble and the after sales care (which is So important) was just as good after our amazing pool was installed.
The self cleaning is a must and it is trued when they say - you set and forget.
Great looking pool, easy to maintain and everyone loves it.
Not to mention added value to the house...
Thank you Compass - you are a professional business and easy to deal with.

1 comment
Compass Pools
Compass P.Compass Pools

Review collected in partnership with Compass Pools

Graeme Robinson

Graeme RobinsonHunter Region, NSW

  • Verified customer

Love my pool and so does the whole family. How did I live without it?

published

With the heater installed, we are using the pool more than 6 months of the year and loving it. I have had pools before that were a nightmare to maintain. My Compass Pool is virtually maintenance free.

1 comment
Compass Pools
Compass P.Compass Pools

Hi Graeme,
thankyou for your great review, we are thrilled that you love your Compass pool and are getting so much enjoyment from it !

Review collected in partnership with Compass Pools

Pool & Spa Shops

Find out how Compass Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Michael and Fiona

Michael and FionaHunter Region, NSW

  • Verified customer

We Love Our Compass Pool!

published

Our family has just had our first summer with our new Compass Plunge Pool. It has been a fantastic addition to our backyard and has been well used over the past few months. The adults may even love it - even more that the kids do! The whole process was easy and each step was well communicated during the sale, planning, construction and handover stages. The in-floor cleaning system does a fabulous job of keeping the pool clean and the whole system is so very easy to maintain. We also added a heat pump to extend our swimming season which we have only had to use recently. We love our pool and would highly recommend the team at Compass Newcastle.

1 comment
Compass Pools
Compass P.Compass Pools

Michael & Fiona,
What a great review, thankyou so much. We are so happy that your family is getting so much enjoyment from your Compass pool, so many fun memories to be made !

Review collected in partnership with Compass Pools

  • Verified customer

Superior quality and engineering - built to last

published

From quotation, design, installation and handover, Compass Pools delivered on all fronts. End product is fantastic and has added significant value to both our family and property. In floor cleaning system is definitely a bonus.

1 comment
Compass Pools
Compass P.Compass Pools

Ben & Kim,
Fantastic review thank you ! We are so happy that you love your Compass pool, the Vantage cleaning system is phenomenal.

Review collected in partnership with Compass Pools

Shaz

ShazHunter Region, NSW

  • 2 reviews
  • Verified customer

Best choice i ever made

published

I love my compass pool. I got the self cleaning model and it was the best decision i ever made. I never have to clean the pool, its amazing. I also got mine solar heated which adds so much extra swim time. I love my pool. thank you Compass Pools

1 comment
Compass Pools
Compass P.Compass Pools

Shaz,
Many thanks for your 5 star review!, Solar heating would definitely extend your swim season which is super

Review collected in partnership with Compass Pools

  • Verified customer

Lap Pool - First Time Pool Owners

published

We choose Compass because a friend had one and recommended it. I wanted a pool that would look after itself. We have 3 boys, so the pool gets a fair amount of use in summer. The inpool cleaning system is perfect. It uses very little chemicals (one bag of salt in 6 months and only filled up the acid once. So - we hardly touch our pool - it really does look after itself and we couldn't be happier.

1 comment
Compass Pools
Compass P.Compass Pools

Hi Angela,
Great to hear that you are so happy with your Compass Pool!
Thank you for your fabulous review

Review collected in partnership with Compass Pools

Paradise in the backyard

published
Page 4 of 6
See all Compass Pools reviews

Questions & Answers

Emilio M.

Emilio M.asked

Hi,
I’m trying to contact your dealer here in Toowoomba ,Qld but with no luck. The phone number posted on the web gives me a fax tone. Any good contact number I can ring? Thanks

1 answer
CC Sydney
CC Sydney

We are in Sydney so I think would be Compass Pool Sydney

Lisa D

Lisa Dasked

What is the formal complaints process for Compass Pools. I do no want to go back through the local dealer as they can not communicate effectively.

2 answers
Compass Pools
Compass P.Compass Pools

Hi Lisa, sorry to hear that you aren't having the best experience with your local dealer, if you could please email info@compasspools.com.au and include your contact and location details, one of our team can follow you up

Sincerely,
Compass Pools Australia

Haidee S.
Haidee S.

Hi Lisa,
Be interested to know what your issue was?

Mary F.

Mary F.asked

Hi.
How much is the x trainer in the 7.2 length, with self cleaning and no extras?Cheers

1 answer
Compass Pools
Compass P.Compass Pools

Good morning Mary, if you have time today I would love to have a chat with you about ball park pricing and assist you with any other questions you may have. Our Number at Tomago is 02 4964 8322
Thanks Mary
Laura

Get an answer from our members and Compass Pools representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.