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Compass Pools

Compass Pools (page 5 of 8)

4.6 from 159 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (106)
  • Cleaning & Maintenance
    4.8 (107)
  • Product Quality
    4.8 (108)
  • Return Claim MadeYes (0) · No (109)
  • Warranty Claim MadeYes (4) · No (107)
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  • Verified customer

Lap Pool - First Time Pool Owners

published

We choose Compass because a friend had one and recommended it. I wanted a pool that would look after itself. We have 3 boys, so the pool gets a fair amount of use in summer. The inpool cleaning system is perfect. It uses very little chemicals (one bag of salt in 6 months and only filled up the acid once. So - we hardly touch our pool - it really does look after itself and we couldn't be happier.

1 comment
Compass Pools
Compass P.Compass Pools

Hi Angela,
Great to hear that you are so happy with your Compass Pool!
Thank you for your fabulous review

Review collected in partnership with Compass Pools

Paradise in the backyard

published

Satisfied customer

published

Our Compass Pool installation went smoothly and questions were dealt with efficiently. The in-floor cleaning system is great and the pool has sparkled since its start up. It is a wonderful addition to our yard.

1 comment
Compass Pools
Compass P.Compass Pools

Peter,
So glad that you are enjoying your Compass pool and loving the Vantage self cleaning system

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Don L.

Don L.

  • 2 reviews
  • 1 like

Best Value for money Pools

published
1 comment
Compass Pools
Compass P.Compass Pools

Hi Don
Wowsers what a fantastic review, and so detailed ! Thank you for sharing the love and keep enjoying your awesome Compass Pool. !!

Very Happy Family

published

With 4 "teenagers/young adults" we had a pool put in to give them and their friends a safe, family base. It couldn't have worked better. The in-ground cleaning system was also an investment and is brilliant. Thanks to Kate, Josh and crew at Compass Pools, Airport West.

  • Verified customer

Love my Compass Poooool

published

With both Solar and a heater the pool can be used all year round
And with the infloor cleaning it always looks sparkling and inviting
Thank you Gordon Avenue Pools for a great pool and job

Review collected in partnership with Compass Pools

Colin Porter

Colin PorterHunter Region, NSW

  • Verified customer

Love my Compass Pool

published

Compass Pools was a great choice & experience for our first pool. Absolutely love the self cleaning pool and system is easy to manage as a novice pool owner. From the commencement right through to completion we received excellent customer service and support from the Newcastle Compass Team. Would highly recommend Newcastle Compass Pools

1 comment
Compass Pools
Compass P.Compass Pools

Thank you for your fantastic review Colin, your Compass pool looks absolutely gorgeous, what a great investment.

Review collected in partnership with Compass Pools

Steve and Sue

Steve and SueHunter Region, NSW

Just the best pool ever

published

The pool looks terrific and works very well. The colour, pearl, suits the position. Partial shade for half the day, but the colour is light blue, clean and clear. The auto cleaning was an extra expense we didn't want but is now amazing. I have only used the broom/scoop once this summer. The workmanship on the pool and paving was excellent. The pool and setting looks like it has been a part of our small backyard forever. We are so pleased with the pool and workmanship, it is terrific. We use it every day

1 comment
Compass Pools
Compass P.Compass Pools

Hi Steve & Sue,
So glad to hear how amazing your pool is and what a difference it has made to your home and lifestyle

Ange

AngeHunter Region, NSW

  • Verified customer

We love our Pool.!!!

published

We love to look out at the pool during the cooler days, and love swimming in it and having many pool parties. We love that it is such low maintenance and looks great all year round with minimal work having been done to it. Best decision that we made getting our pool. The staff were so great at Compass Pools Newcastle, always friendly and helpful and went above and beyond to ensure we got the best pool.

1 comment
Compass Pools
Compass P.Compass Pools

Hi Ange,
What lovely feedback, thankyou! So glad that you are enjoying your Compass Pool

Review collected in partnership with Compass Pools

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Juliet

JulietHunter Region, NSW

  • Verified customer

Self clean marvel

published

We love our self clean low maintenance pool installed by the Newcastle team. Only negative is nothing was installed to empty excess rain water. This detail was overlooked tin the planning Maintenance is simple and we use the pool continuously in the warm weather.

1 comment
Compass Pools
Compass P.Compass Pools

Juliet,
Thank you for your great review, we are so glad that you are enjoying your Self cleaning Compass pool

Review collected in partnership with Compass Pools

Adam

AdamMid North Coast, NSW

Family Friendly Pool, Very Happy Customers

published

We had a small area of our yard we never used, and since putting the pool in we now spend a lot of time relaxing in our new outdoor area. It is very easy to use, self cleaning and heated (which is great in the cooler seasons). Couldn't be happier, and the kids absolutely love it!

  • Verified customer

Love it

published

We use the pool heaps and it's easy to maintain with the self cleaning. Install was bit of a hassle but well worth the pain. Lots of pool parties and entertaining.

Review collected in partnership with Compass Pools

Paul and Liz Goodsell

Paul and Liz GoodsellHunter Region, NSW

Outstanding Result

published

Very pleased with the service Azure Pools offered.
The team of tradesmen were very efficient, reliable well mannered and respectful of the property around our home. We have no hesitation in recommending Azure Pools and there use of Compass Pools

Outstanding Pool Installation and Result

published

Installing our pool was a dream come true. The service provided by Azure Pools was professional, prompt and accurate. The features of our Compass pool such as in-floor cleaning system and the high end texture finish make for a first class backyard feature. We absolutely love our Compass Pool.

1 comment
Compass Pools
Compass P.Compass Pools

Kim,
Thankyou for you fantastic review, we are so so glad that you are loving your Compass pool!

Bob E

Bob ESydney, NSW

Great swimming pool

published

The swimming pool is absolutely lovely to look at and swim in, and is very low maintenance compared to what was required for the pool I had in the past. The staff at Azure pools were very efficient, friendly, and helpful. It was also useful taking a look at the Compass pools on display at the showroom near Newcastle.
I highly recommend both the swimming pool itself and Azure pools.

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Wendy McLaughlin

Wendy McLaughlinMid North Coast, NSW

Terrific

published

Azure pools uses only the best quality pool manufacturer which is as I understand Compass.
From the moment of the meeting with Chris, Paul and the lads all were fantastic with happy friendly personalities. I now have an absolutely wonderful pool complete with pavers that look great.
Professionalism with Azure Pools is tops.
Thank you guys for such a brilliant outcome.

Julie F

Julie FMid North Coast, NSW

A great asset to our lifestyle!

published

We use the pool daily in warm weather ,& because it looks so inviting with the sun on it even if it’s chilly we swim..
The pool is easy to maintain especially with the clear instructions given to us.

Paul Saundy

Paul SaundyMid North Coast, NSW

The family love it

published

Maintenance is easy and we use it 4-5 times a week at least. Very happy with the pool and the service from Azure pools. It has been a great investment for us

Norm

NormForster

These guys were simply the best

published

Ours was a difficult site. Azure Pools were simply awesome. Any problems they were on top of them. They took the time to care! We cant speak highly enough of management and their team, and our pool looks amazing, it has become the center piece of our home. Well done Azure Pools.

AaronB

AaronBMid North Coast, NSW

Best investment ever

published

Super impressed with our compass x trainer pool and the guys at Azure Pools. The whole process was effortless. Maintaining the pool is a breeze and the water quality is outstanding. We use our pool most days of the week and our kids love it

Page 5 of 8
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Questions & Answers

Emilio M.

Emilio M.asked

Hi,
I’m trying to contact your dealer here in Toowoomba ,Qld but with no luck. The phone number posted on the web gives me a fax tone. Any good contact number I can ring? Thanks

1 answer
CC Sydney
CC Sydney

We are in Sydney so I think would be Compass Pool Sydney

Lisa D

Lisa Dasked

What is the formal complaints process for Compass Pools. I do no want to go back through the local dealer as they can not communicate effectively.

2 answers
Compass Pools
Compass P.Compass Pools

Hi Lisa, sorry to hear that you aren't having the best experience with your local dealer, if you could please email info@compasspools.com.au and include your contact and location details, one of our team can follow you up

Sincerely,
Compass Pools Australia

Haidee S.
Haidee S.

Hi Lisa,
Be interested to know what your issue was?

Mary F.

Mary F.asked

Hi.
How much is the x trainer in the 7.2 length, with self cleaning and no extras?Cheers

1 answer
Compass Pools
Compass P.Compass Pools

Good morning Mary, if you have time today I would love to have a chat with you about ball park pricing and assist you with any other questions you may have. Our Number at Tomago is 02 4964 8322
Thanks Mary
Laura

Get an answer from our members and Compass Pools representatives

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