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CompleX Kitchen

CompleX Kitchen (page 4 of 9)

4.6 from 168 reviews

Reviews

4.6

168 reviews
5
(142)
4
(12)
3
(1)
2
(0)
1
(13)
  • Product Quality
    4.8 (94)
  • Return Claim MadeYes (3) · No (103)
  • Shipping
    4.8 (85)
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  • Verified customer

Don't be fooled by the "4.7 stars" rating! FAULTY PRODUCTS + FAULTY REPLACEMENTS

published
2 comments
CompleX Kitchen
Marianna M.CompleX Kitchen
Fjord
Fjord
Khaluis

KhaluisCentral Queensland, QLD

Great savings on quality AEG Induction Cooktops.

published

Very happy with Complex Kitchens, I am an Electrician in QLD just purchased a new AEG induction cooktop to replace my old Induction cooktop, Good comunications, arrived very well packed in timber case and bubble wrap etc, I installed it straigh away and everything has been perfect. will purchase more gear from these guys it is the real deal and a huge savings

Geoff

Geoff

  • 2 reviews
  • 1 like

Terrible

published

Paid for a product and didn't receive any tracking. 14 days later I asked why there was no delivery they said Miele was " on holidays " and the product had not even been sent. Sent several emails and there was a slow response. Had to go through Paypal to get a refund which thankfully I received. The communication was terrible. I'm not taking that risk again.

1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen
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MykolaK

MykolaKMetropolitan Adelaide, SA

  • Verified customer

Excellent packaging. Perfect product.

published

Packaging was excellent, in a wooden crate, with plenty of padding. Delivery was very fast. The only delay was the oven getting into stock, which was understandable.
The Neff oven performs brilliantly. We are not burning cakes any more!!! For the price, it will be silly not to buy a German oven, rather than an oven made in China. Much better temperature control.

Review collected in partnership with CompleX Kitchen

You won’t regret it! Best thing we ever did!

published
johnu

johnuSouthwest, VIC

  • Verified customer

Best Service

published

Appliances arrive very well packaged in factory cartons, timber boxed and bubble wrapped assuring the contents stay protected and as ordered,
you cannot beat this company's service.
I can recommend to others who may be skeptical.
Cheers
John

Review collected in partnership with CompleX Kitchen

MichaelM

MichaelMSouth East Queensland, QLD

  • Verified customer

Impressed.

published

My wife and I were both very impressed by the trouble Complex Kitchens had gone to re: packaging our glass cook top for a safe trip. It is now part of our new kitchen and at a very good price.

Review collected in partnership with CompleX Kitchen

PamelaNZ

PamelaNZAU

  • 3 reviews
  • 1 like

Is there a warranty rip off?

published

I see that Complex Kitchen is offering to sell extended warranty for an AEG BKP556320M wall oven.
AEG provides a 5 year manufacturer's warranty.
Is Complex Kitchen ripping people off for something they don't need to purchase?

1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Excellent Service

published

As many before meI was a bit sceptical.... Hungarian home address, Australian address and web site! But after awhile... nothing but praises; excellent communication, immaculate product and speedy, hassle free delivery and bullit proof packaging. And product was unavailable in Australia!!! Very happy customer!!! Vlad from Melbourne

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OlafR

OlafRSydney, NSW

  • Verified customer

Quick delivery and SUPER safe packaging

published

Ording something from Europe to ship it to Australia seems a bit risky, but it's not! They really know what they are doing, the oven was extremely professional and safely packaged and arrive in about 5 days (after shipped) in Sydney - really great.

The oven is amazing, heats up really fast, browns evenly and has lots of great programs. The included thermometer adds additional comfort for the cocking, so you don't miss when you beef is ready.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great service

published

Super impressed with CompleX Kitchen. They were fast and informative. My new stovetop arrived in perfect condition. Can not fault them, I would 100% recommend them to anyone, and 100% I would use them again

Review collected in partnership with CompleX Kitchen

  • Verified customer

Good service

published

Took a bit longer than I thought to come out but they were very responsive and communicative throughout.
Product is great and much cheaper than in the shops.
Overall very happy

Review collected in partnership with CompleX Kitchen

  • Verified customer

No Problems. Fast. Perfect condition.

published

My Bosch induction cooktop arrived 6 days after I ordered it. As others have mentioned packed incredibly well, as snug as a bug in a rug. I think induction can be a bit tricky in the wiring. I had my trusted electrician install it and it is working perfectly. It was $2,000 less than a well known and respected retailer was offering it for. In my opinion definitely worth the "risk". I was comforted by others who reviewed Complex Kitchen and mentioned they were skeptical but decided to go ahead. On the basis of the reviews i also ordered and it has worked out very well for me.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Excellent service

published

Review collected in partnership with CompleX Kitchen

Sue K.

Sue K.Launceston, TAS

Pretty good...will buy again

published

I bought a AEG steam oven but the appliance is faulty as it would not steam. Even when the water drawer is filled with water. Adam contacted me to get a technician to look at it and he will pay for the repair. Still waiting for the parts to arrive. I am not fuss as long as it is warranted and paid for until fix. Other than the steaming I love the oven. Is working perfectly. Thank you. Will buy again from you.

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Glen

GlenSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Super cheap appliance delivered in very secure wooden box.

published
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Review collected in partnership with CompleX Kitchen

Delivered in bullet proof packaging

published

We budgeted for the standard Bosch 90cm induction cooktop, but when we found this site, we couldn't resist upgrading for a very small amount. After some concern about international delivery, we were pleasantly surprised by the Fedex notifications and on time delivery. And in an indestructible package! You'll need a screw driver!
Thanks team from ComplexKitchen. We are now looking a the Bosch ovens for a future order.

  • Verified customer

Great Service!

published

Great to deal with! I saved heaps on big name AEG kitchen items. Adam is very helpful and prompt with enquires and advice. Goods arrived in excellent packaging via Fedex

Review collected in partnership with CompleX Kitchen

Miriam Whittenbury

Miriam WhittenburyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Really as advertised

published

The Bosch cooktop was delivered on time and well packaged. Very easy to operate and the downdraft exhaust exceeded expectations. Excellent price and I would purchase from Complex Kitchens again.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great Service Gaggenau fully integrated Dishwasher

published

Review collected in partnership with CompleX Kitchen

Page 4 of 9
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Questions & Answers

Rita

Ritaasked

Just received my Miele induction cooktop from Complex kitchen and was wondering why the invoice says $2089 when I paid $3089? Just a typo?

2 answers
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Rita,

Could you please email us a copy of the invoice? We will check it for you.

Thank you
ComplexKitchen

Rita
Rita

Thankyou, have just sent it.

jordan

jordanasked

Hi guys just woundering if you have an australian contact number? My friends made a purchase with your company and is trying to get in contact via email but hasnt recieved a reply in 3 werks thanks.

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Jordan,

Thank you for your inquiry. Unfortunately we do not have phone support with Australia. Please tell your friend to check his junk emails as we always answer all emails. It is also possible that the email address registered with us is wrong and we cannot send any further information regarding orders.

Thank you
Kind regards
ComplexKitchen Team

Andy and cate

Andy and cateasked

HI, we bought 2 appliances from you last week - paid in full. I am unable to find any trace of my order or payment when I log on to your website. Nothing under order history.
I have sent 5 emails - no reply.
Can you please get back to me ASAP? or is there an Australian number I can call?
Many thanks, Cate and Andy.

2 answers
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Cate and Andy,

Please check your junk mail folder.

Thank you

Andy and cate
Andy and cate

Nothing in junk folder but have received a personal email reply since posting the above - thank you.
Looking forward to receiving my order from complex kitchens.

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