I purchased a Bosch Microwave Oven and it was as good as expected and fit in like a glove.
The only issue I had to sort out and pay extra for was to get an electrician to connect an Australian 10A plug as it was cut off. Other than that, all good!

I bought two Miele appliances from ComplexKitchen in two years. The last one was a Miele steam oven. I saved $1,000 and the appliance was shipped from Europe in an insanely secure packaging, wooden box plus probably a whole roll of bubble wrap. These guys are doing an amazing job and I guess bubble wrap does not cost as much as in Australia. I would definitely buy through ComplexKitchen again if I need more European appliances.

I ordered a Siemens steam oven about 6 month ago. It arrived approximately within three weeks without any damage.

About a month ago it came up with an E fault code. I contacted Complex Kitchen for a warranty claim and they asked me to find somebody to repair it. It wasn’t too difficult to find a local guy who came and fixed the oven in two visits. I sent the bill to Complex kitchens and I was reimbursed straight away once the paperwork was finalised with them. With my experience I cannot fault them in anyway and would buy from them again.

I bought three items at once. Obviously it was a big leap of faith to spend so much money on an overseas purchase as I was buying from Australia. However, I was surprised buy how quick my items were dispatched and delivered! I had everything in my house within the 2 weeks. Communication was superb.
Big brands for such great price.... I will be buying from Complex kitchen again!

Bought a BOSCH BEL554MB0 built in Microwave oven. Choosing the product and placing the order was easy. Delivery was made on the anticipated date. User friendly product, works as expected

We purchased an oven from Complex Kitchen in June 2020. While the prices seem to good to be true, we found Complex Kitchen to be reliable and delivery to be hassle free. I would recommend Complex Kitchen to other consumers, based on our recent experience.

Purchased Bosch Induction Hob online and only payment option was PayPal. Was horrified when I saw the 5% charge on the invoice. I should have checked before hitting the pay button but have never seen on the many purchases I have made on line. Brought this to their attention and asked for cancellation and I'd pay via direct deposit. Was advised that the PayPal charge could not be refunded. I queried this and was advised that my browser (Chrome and Up to date) had shown their website wrong. Eventually they cancelled order out of spite and said it...

From my initial inquiry to the delivery of my order, the communication and customer service was brilliant. Delivery was made before the time advised. The parcel was safely and abundantly packaged and had appropriate signage on it. The item was received in good working order and not at all damaged. I will certainly be using this company to buy again, when the need arises.

Microwave arrived quickly via courier from Europe. Packed on 5 layers in a solid wooden box. Was exactly as ordered, would use again for major appliances. The model is not available in Oz

All my hesitations went away as cook-top arrived in the estimated time frame in an amazing packaging. As per their directions item was inspected on arrival to confirm that is not broken and that is the correct item. Price? almost half price. Thanks guys

delivery was fast and the tacking was the best I have seen. When they said the packaging was done very carefully they were right. IT was secure,well packed and in a solid well made box. To sum it up I was very pleased with the service and the product.

I purchased a Induction Cooktop at considerable saving. Paying by Visa Card allows claim for refund if not honoured/delivered. Took about month in total, purchase to delivery. Unit packaged so damage extremely unlikely. Unit works great once installed. Satisfied with whole transaction.

Like everyone else that has left reviews, l also was sceptical about purchasing from this company.
I am living in the Uk at the moment and purchased this product for our tenant that is renting our house
Miele steam oven DGC 7845X
The Communication when asking about anything Regarding my purchase was 100%
The item did take a little longer to get to being dispatch, but overall the service was really good .
Like everyone else says , The packing That they do to ship the items in almost bomb proof .

In the previous review the buyer was saying he...

I have bought two Gaggenau appliances so far and I am very impressed with this company. Communication was prompt to answer any concerns. The item came very well packed by shipped by freight right to my doorstep and within two weeks of making the payment. The best part is we saved about 40% buying from CK. I can't be happier. If you want to save yourself the hassle of dealing with retail sales people and the ridiculous price tag which is applied to European appliances in Australia then Complex kitchen is your answer.
I highly recommend them and will definitely buy from them again.

I purchased a Bosch Induction cooktop, I wanted one that could be installed flush and had certain features. I got it form Complex and couldnt be happier. It was well packaged, the plane could of gone down and it would of survived - Wilson Castaway style.
It took around a week to come in, then another week to get from one end of the world to the other - all the way to remote Western Australia - all while the world is going mad.
Would buy again :)

Like many reviewers, I was very sceptical about purchasing from OS. My induction cooktop arrived in as little as 2 weeks, the packaging was bulletproof and I saved about 40%. Definitely recommend.

We were a little bit hesitant at first dealing with a company half a world away, but took the plunge after reading a lot of positive reviews. We bought a top end Siemens induction cook top (EX875KYW1E ) at half the price listed in Australia. It arrived after about three weeks and is now installed and works fine. As noted by others it came packaged extremely well in bubble wrap and in a wooden box, better safe than sorry. Communication with CompleX through the whole transaction was simple and they were very prompt in responding to any query. It has now been a couple of months since installation and we have no regrets.

Brilliant communication from this company. Bosch built in microwave direct from manufacturer that I couldn’t get in Australia. It was packaged in a crate and wrapped exceptionally well. Arrived in perfect shape in 3 weeks. Thanks so much. Highly recommend this company.

I took a chance and ordered a Neff built-in microwave as it was $700 cheaper... arrived in 3 weeks and the packaging was amazing! I would absolutely buy again - look at that wooden box and all that bubble wrap! So impressed!

I purchased an AEG Induction Cooktop (IKE84441XB) from ComplexKitchen on 29 April. I purchased AEG because the rest of my kitchen is AEG, and I purchased this model because it has one very large element, rather than all 4 being the same size.

Shortly after I purchased it, I was emailed by CK and advised it is out of stock. Why is it listed as 'availability: 7-14 days'? He offered an 'upgrade' to the new model at no extra charge, but the model he offered didn't have a single large element, so I refused and asked about what could be done to the ...