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CompleX Kitchen

CompleX Kitchen (page 5 of 9)

4.7 from 180 reviews

Reviews

4.7

180 reviews
5
(155)
4
(12)
3
(1)
2
(0)
1
(12)
  • Product Quality
    4.8 (108)
  • Return Claim MadeYes (3) · No (113)
  • Shipping
    4.8 (97)
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Excellent Service

published

As many before meI was a bit sceptical.... Hungarian home address, Australian address and web site! But after awhile... nothing but praises; excellent communication, immaculate product and speedy, hassle free delivery and bullit proof packaging. And product was unavailable in Australia!!! Very happy customer!!! Vlad from Melbourne

OlafR

OlafRSydney, NSW

  • Verified customer

Quick delivery and SUPER safe packaging

published

Ording something from Europe to ship it to Australia seems a bit risky, but it's not! They really know what they are doing, the oven was extremely professional and safely packaged and arrive in about 5 days (after shipped) in Sydney - really great.

The oven is amazing, heats up really fast, browns evenly and has lots of great programs. The included thermometer adds additional comfort for the cocking, so you don't miss when you beef is ready.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great service

published

Super impressed with CompleX Kitchen. They were fast and informative. My new stovetop arrived in perfect condition. Can not fault them, I would 100% recommend them to anyone, and 100% I would use them again

Review collected in partnership with CompleX Kitchen

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  • Verified customer

Good service

published

Took a bit longer than I thought to come out but they were very responsive and communicative throughout.
Product is great and much cheaper than in the shops.
Overall very happy

Review collected in partnership with CompleX Kitchen

  • Verified customer

No Problems. Fast. Perfect condition.

published

My Bosch induction cooktop arrived 6 days after I ordered it. As others have mentioned packed incredibly well, as snug as a bug in a rug. I think induction can be a bit tricky in the wiring. I had my trusted electrician install it and it is working perfectly. It was $2,000 less than a well known and respected retailer was offering it for. In my opinion definitely worth the "risk". I was comforted by others who reviewed Complex Kitchen and mentioned they were skeptical but decided to go ahead. On the basis of the reviews i also ordered and it has worked out very well for me.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Excellent service

published

Review collected in partnership with CompleX Kitchen

Sue K.

Sue K.Launceston, TAS

Pretty good...will buy again

published

I bought a AEG steam oven but the appliance is faulty as it would not steam. Even when the water drawer is filled with water. Adam contacted me to get a technician to look at it and he will pay for the repair. Still waiting for the parts to arrive. I am not fuss as long as it is warranted and paid for until fix. Other than the steaming I love the oven. Is working perfectly. Thank you. Will buy again from you.

Glen

GlenSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Super cheap appliance delivered in very secure wooden box.

published
1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Review collected in partnership with CompleX Kitchen

Delivered in bullet proof packaging

published

We budgeted for the standard Bosch 90cm induction cooktop, but when we found this site, we couldn't resist upgrading for a very small amount. After some concern about international delivery, we were pleasantly surprised by the Fedex notifications and on time delivery. And in an indestructible package! You'll need a screw driver!
Thanks team from ComplexKitchen. We are now looking a the Bosch ovens for a future order.

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  • Verified customer

Great Service!

published

Great to deal with! I saved heaps on big name AEG kitchen items. Adam is very helpful and prompt with enquires and advice. Goods arrived in excellent packaging via Fedex

Review collected in partnership with CompleX Kitchen

Miriam Whittenbury

Miriam WhittenburyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Really as advertised

published

The Bosch cooktop was delivered on time and well packaged. Very easy to operate and the downdraft exhaust exceeded expectations. Excellent price and I would purchase from Complex Kitchens again.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great Service Gaggenau fully integrated Dishwasher

published

Review collected in partnership with CompleX Kitchen

Misty M.

Misty M.Greater Melbourne (Inner), VIC

Saved nearly $2000! Couldnt be happier!

published

The Neff induction cooktop we wanted sells for $3500 at all the Australian retailers. Purchased the exact same one through this site for $1700. Arrived as described, and is just perfect! Very happy customer. Would highly recommend.

Pav

PavGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great value.

published

Product reviews on-time, in perfect condition... And while cheaper than any physical retailer the warranty is significantly shorter as standard. Additionally, only one telescopic arm set is given and no manual in English.

1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Pav, We are happy to email you the English manual if needed, please send us an email. European accessories can differ from Australia by the manufacturer.

Review collected in partnership with CompleX Kitchen

Alana

AlanaSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Fantastic service!

published

I was a little skeptical at first but after reading all the reviews we took a chance and so glad we did. We've saved over $300 and it only took just over 2 weeks to arrive. Was very impressed how well the cooktop was packaged, nothing was going to break! Would definitely recommend purchasing through Complex Kitchen.

Review collected in partnership with CompleX Kitchen

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MarkD

MarkDSouth East Queensland, QLD

  • Verified customer

New House Build

published

Review collected in partnership with CompleX Kitchen

Ben

BenYeppoon, QLD

  • 7 reviews
  • 2 likes

Take that Gerry Harvey.....

published

After dropping a jar on my existing hob I was searching for a replacement. After being messed around by The Good Guys and Harvey Norman I did some more searching online and found these guys. Very skeptical about ordering a glass hob from Europe but the reviews seemed good. Took the plunge with an Aeg unit, cost including taxes and courier was $715. Same unit in Australia $1000 not including any delivery. Ordered on a Sunday, took a few days for them to get it from their supplier. Shipped via fedex to me on the Wednesday and was delivered the following Tuesday. Superbly packed in large amount of bubble wrap around wooden packing box. All in good condition. Fitted, and working ok. Very pleased.

cntday

cntdayAU

  • 3 reviews
  • 2 likes
  • Verified customer

Great service. Great product.

published

The cooktop arrived within 2 weeks to Brisbane and was very well packaged. Im $1k better off than Mr Norman. I would recommend this company and I will be using them again.

November 15th 2019 Update: Great service once again

This time I had a built in microwave delivered. Arrived on well packaged and within 2 weeks. Cant ask for better service really. Much cheaper than Australian retail shops as well.

Review collected in partnership with CompleX Kitchen

WassimM

WassimMSydney, NSW

  • Verified customer

Awesome

published

Product is as per spec, packaged really well, it was actuyboxed up and then wrapped with several layers of foam wrap, very impressed, will definitely buy from complex kitchen again.

Review collected in partnership with CompleX Kitchen

Kristen

KristenPerth, WA

  • 3 reviews
  • Verified customer

Best Online Purchase Experience...

published

We purchased the Bosch Built In Coffee Machine from CompleX Kitchen and were immediately contacted and advised there was a newer version available for a lesser price and asked if I’d like to change the order and be refunded the difference. The coffee machine came quickly and was extremely well packed. Unfortunately, we won’t be installing it for a while as it’s going into a new build so I can’t comment on the appliance other than how good looking it is but the customer service and purchase experience was the best I’ve had in a long time. Looking forward to buying more from CompleX Kitchen.

Review collected in partnership with CompleX Kitchen

Page 5 of 9
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Questions & Answers

LinMaree

LinMareeasked

I’m in Melbourne Australia and interested in the mieleH 2268 BP active clean steel oven. I wanted to know about guarantee in Australia and also is it compliant with our electrical system eg 240 volt, thank you Linda

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Lin,

Thank you for your question.
Please find all information about our warranty here:
https://complexkitchen.com.au/warranty-guarantee-information-au

All of our appliances has the same electrical requirements as the Australian ones.
Please find more information about it here:
https://complexkitchen.com.au/faq-au

Kind regards
ComplexKitchen Team

Sally O.

Sally O.asked

I transferred funds into their bank account to buy some items on 21st August and it is yet to be recognised in their system. I can not seem to get a response from the company and am getting concerned I have just lost a lot of money. It's making me very nervous.

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Sally,
"
We have sent you the below email today as well, as we sent you another one two days ago please check your junk mail folder and the email address you registered with us.

We have sent you an email two days ago, please check your junk mail folder. We have received your payment, thank you. NEFF TBD 3800 N (T38BD00N1) is in stock now and ready for dispatch, we will send you a tracking number as soon as it is available."

Kind regards
ComplexKitchen Team

Rita

Ritaasked

Just received my Miele induction cooktop from Complex kitchen and was wondering why the invoice says $2089 when I paid $3089? Just a typo?

2 answers
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Rita,

Could you please email us a copy of the invoice? We will check it for you.

Thank you
ComplexKitchen

Rita
Rita

Thankyou, have just sent it.

Get an answer from our members and CompleX Kitchen representatives

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