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CompleX Kitchen

CompleX Kitchen (page 6 of 7)

4.6 from 194 reviews · View Statistics

Reviews

4.7

125 reviews
5
(109)
4
(7)
3
(1)
2
(0)
1
(8)
  • Product Quality
    4.9 (109)
  • Return Claim MadeYes · No (125)
  • Shipping
    4.8 (104)
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Kristen

KristenPerth, WA

  • 3 reviews
  • Verified customer

Best Online Purchase Experience...

published

We purchased the Bosch Built In Coffee Machine from CompleX Kitchen and were immediately contacted and advised there was a newer version available for a lesser price and asked if I’d like to change the order and be refunded the difference. The coffee machine came quickly and was extremely well packed. Unfortunately, we won’t be installing it for a while as it’s going into a new build so I can’t comment on the appliance other than how good looking it is but the customer service and purchase experience was the best I’ve had in a long time. Looking forward to buying more from CompleX Kitchen.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Excellent Packing

published

I’m totally happy. Thank you CompleX Kitchens. On Time. Overnight replies to my one question were quick n to the point. I’d have no problem using CompleX for my next appliance

Review collected in partnership with CompleX Kitchen

dulie

dulieSouth East Queensland, QLD

  • 5 reviews
  • 4 likes
  • Verified customer

Bulletproof packaging. Excellent service!

published

With many of their products half the price of what we see in stores here in oz, obviously I was super skeptical. I too read many of the positive reviews here, and thought why not, they use paypal so if things go south you should be able to put a claim via paypal for a refund.

Anyways, everything went great. I put in the order and a week later received my brand new cooktop. The packaging was fantastic, you could have drop it off a building and it probably would have been fine. Enough of my ramblings, see the pics for yourself.

  • +4

Review collected in partnership with CompleX Kitchen

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  • Verified customer

Good Buy

published

works as described, very quick delivery, good responses. Very satisfied.
Didn't like being charged for paying through PAYPAL. Haven't installed it yet but looks like it should not be a problem

Review collected in partnership with CompleX Kitchen

GlennC

GlennCSouth East Queensland, QLD

  • Verified customer

Great Service

published

Review collected in partnership with CompleX Kitchen

  • Verified customer

Really impressed

published

I can't believe how quickly these guys delivered our Bosch induction cooktop from Hungary. It literally took a week. Communication was excellent and everything was as promised. I would have no hesitation in using these guys again and in recommending them to you. The cooktop we bought retailed for about $2,600 and the best price I could get delivered in Australia was about $1,850 but we got exactly the same item from Complex Kitchens for $1,350 - delivered and including GST! I would prefer to buy from an Australian but quite honestly we are getting ripped off!

Review collected in partnership with CompleX Kitchen

  • Verified customer

Great service and range of products

published

Review collected in partnership with CompleX Kitchen

SandraC

SandraCSydney, NSW

  • Verified customer

Seamless transaction

published

Ordering was easy and our induction cooktop was thoroughly packed and delivered on time. Our first choice was no longer available so they upgraded our product at no extra charge. All communication was via email but friendly and helpful. The product list changes quickly so if you see what you like, don’t wait to order it.

Review collected in partnership with CompleX Kitchen

  • Verified customer

Excellent

published

My Neff oven which was half the price of one here is exactly as ordered arrived within 5 days after placing order
Came very securely boxed and communication was excellent
Very happy with oven and will deal with CK again with thanks

Review collected in partnership with CompleX Kitchen

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Alan Hudson

Alan HudsonSouth East Queensland, QLD

  • Verified customer

AEG Rangehood

published

The delivery of the product was prompt and accurate as described. . The product is great in that integrates with recently purchased AEG hotplate and oven. Very quiet and easy to install.

Review collected in partnership with CompleX Kitchen

DeeE

DeeESouth East Queensland, QLD

  • Verified customer

Trust this company, service and pricing is unbeatable

published

100 % worth the risk. Best price I found for my Siemens induction cooktop was,$1799 in Melbourne, plus shipping.
Complex Kitchen was $999 and free shipping!! On top of that I received excellent service, Adam responding to my emails within an hour, and when dispatched, it arrived in Qld 2 days ahead of it's expected date.

Review collected in partnership with CompleX Kitchen

Sanjeeva J.

Sanjeeva J.Sydney, NSW

  • 3 reviews

Thank you !

published
Simon Magro

Simon MagroGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

40% cheaper than local appliance retailers!!

published

Review collected in partnership with CompleX Kitchen

Denise

DeniseSouth East Queensland, QLD

Thank you so much.

published

We ordered two items. They both arrived in perfect condition and in a very timely manner. They were wrapped with so much packing nothing could have harmed them. We were able to track all the way through Fedex. Thank you so much for your wonderful customer support. Every question was answered promptly. We saved so much money by buying from Complex Kitchen compared to prices in Australia. Would recommend to anybody wanting to deal with this company.

Not a great as its seems

published

I found a product online, purchased it, got sent the invoice and paid for it. A few days later I check the status of the delivery. The status was set to "refunded" I contacted ComplexKitchen and they said that they were unable to ship the item because of its size (rangehood) and that they have refunded my payment. Unfortunately I was slogged with a $75 (yes, seventy five) international currency conversion fee which is NON refundable. It would have been appreciated if they told me from the onset that the product was too big to ship.

1 comment
CompleX Kitchen
Marianna M.CompleX Kitchen
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ErikV

ErikVPerth, WA

  • Verified customer

Great experience

published

We ordered 8 appliances from Complex Kitchen. The products were delivered to Australia faultless (exceptionally well packaged) and we had great customer experience. The AEG range we went for was not available in Australia yet, and the cost was less than the older range would have been in Australia. We were also able to get the integrated coffee machine that wasn't available in Australia. One of our appliances got stuck at Australian customs, and Complex Kitchen went out of their way, eventually sending a replacement. I can thoroughly recommend Complex Kitchen to anyone!

Review collected in partnership with CompleX Kitchen

Melinda

MelindaPerth, WA

Amazing!

published

We were struggling to find an extractor fan which would be both quiet & effective for our kitchen with a 5+m ceiling and no exterior walls. The options local specialists suggested were both expensive and noisy. Having access to Falmec's full range meant we got a superior product unavailable in Australia at less then any option quoted locally. Everything else about Complex kitchens was impressive - from dealing with the same person throughout, to prompt and efficient answers to queries not to mention the shipping and packaging. Will use again!!

Nick

NickSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Excellent service

published

I ordered a cooktop for about $5,500. The exactly same cooktop, but under a different brand name, was available in Australia for $9,999. It took three weeks for CompleX Kitchen to procure the item and prepare it for shipping (which, in my view, is a reasonable time frame for this kind of goods). They promptly responded to my queries meanwhile. It then took literally 3 days for FedEx to deliver the item from Hungary to my doorstep in Queensland. CompleX Kitchen went to great lengths to ensure safe deivery: the original packaging was placed in an additional wooden box and lots of bubble wrap. The cooktop looked perfect. I haven't had a chance to test it yet.

Review collected in partnership with CompleX Kitchen

GCT.

GCT.South East Queensland, QLD

Very professional, delivered on time, and less than 50% of retail cost.

published

Looked at the AEG 800cm 4 zone induction cooktop, $2600.00 at a major retailer in Brisbane.
Ordered with PayPal for $1200.00 delivered by FedEx as promised.
Over 50% saving.
I'm as Happy as.

Carolyn Sztama

Carolyn SztamaCentral Highlands and Goldfields, VIC

  • 2 reviews
  • Verified customer

Just what I ordered

published

Fast delivery. The packaging was unbelievable so much padding to elimate possible damage. Almost perfect fit but that was my fault. Would highly recommend Complex Kitchens to everyone and SAVE yourself $$$$.

Review collected in partnership with CompleX Kitchen

Page 6 of 7
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Questions & Answers

Geoff 57

Geoff 57asked

Good morning,
Could you please tell me if you have either the AEG MBE2658D-M or the newer AEG MBE2658DEM microwave in stock? I live in Australia so, if you do have either, could you provide me with a price, landed in Brisbane, Australia> Does the AEG warranty for your items cover the product in Australia?
Thank you,
Geoff R

2 answers
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Geoff,

Thank you for your question. We have the following model available with about 2 weeks dispatch, shipping takes about one week:
https://complexkitchen.com.au/aeg-mbe2658dem-microwaves
Unfortunately AEG does not offer worldwide warranty, please find our warranty information here:
https://complexkitchen.com.au/warranty-guarantee-information-au

Kind regards
ComplexKitchen Team

Geoff 57
Geoff 57

Thank you so much for your response. Unfortunately, with COVID, we were running out of time to make decisions. So we have reluctantly ordered a Bosch oven and microwave/oven (this afternoon).Our first choice was AEG, but too many products are temporarily unavailable in Australia. Thanks again, Geoff Ryan

Joy

Joyasked

I am trying to order an AEG oven, and the system keeps saying my email address is incorrect. It’s [email removed]. I have even tries using my friends and sons email address but constantly says incorrect, help? Joy

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Joy,

Could you please send us an email through our website regarding this issue or via the below email?
info@ComplexKitchen.com

Thank you
Kind regards
ComplexKitchen Team

LinMaree

LinMareeasked

I’m in Melbourne Australia and interested in the mieleH 2268 BP active clean steel oven. I wanted to know about guarantee in Australia and also is it compliant with our electrical system eg 240 volt, thank you Linda

1 answer
CompleX Kitchen
Marianna M.CompleX Kitchen

Hi Lin,

Thank you for your question.
Please find all information about our warranty here:
https://complexkitchen.com.au/warranty-guarantee-information-au

All of our appliances has the same electrical requirements as the Australian ones.
Please find more information about it here:
https://complexkitchen.com.au/faq-au

Kind regards
ComplexKitchen Team

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