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CompleX Kitchen (page 6 of 8)
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KhaluisCentral Queensland, QLD
Great savings on quality AEG Induction Cooktops.
Very happy with Complex Kitchens, I am an Electrician in QLD just purchased a new AEG induction cooktop to replace my old Induction cooktop, Good comunications, arrived very well packed in timber case and bubble wrap etc, I installed it straigh away and everything has been perfect. will purchase more gear from these guys it is the real deal and a huge savings
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Geoff
- 2 reviews
- 1 like
Terrible
Paid for a product and didn't receive any tracking. 14 days later I asked why there was no delivery they said Miele was " on holidays " and the product had not even been sent. Sent several emails and there was a slow response. Had to go through Paypal to get a refund which thankfully I received. The communication was terrible. I'm not taking that risk again.
1 comment
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MykolaKMetropolitan Adelaide, SA
- Verified customer
Excellent packaging. Perfect product.
Packaging was excellent, in a wooden crate, with plenty of padding. Delivery was very fast. The only delay was the oven getting into stock, which was understandable.
The Neff oven performs brilliantly. We are not burning cakes any more!!! For the price, it will be silly not to buy a German oven, rather than an oven made in China. Much better temperature control.
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You won’t regret it! Best thing we ever did!
Best thing I ever did was buy from Complex! I had been looking at local suppliers prices/‘models for months here in australia. After receiving quotes, I went online to research the products further and by fluke stumbled across this site - mind you, which had the appliances listed much CHEAPER. Initially I thought “dodgy... don’t do it, something can’t be right it’s too cheap” then went to the review section and noticed a number of others had purchased off it who also happened to be from Australia. After speaking with my husband I took the risk ...Read more
and purchased 1 appliance to see if it would arrive and be as stated. It arrived within 2 weeks of being ordered and came well packaged to the point I had metres of bubble wrap to spare and a timber crate supporting the wrapped appliance. I then went ahead and ordered more from the Bosch range, some of which hadn’t even came out in Australia yet and was cheaper than rrp at big retailers here! I highly recommend the Bosch Serie 8 items! They are brilliant having been a Gagganeu and Miele fan for many years. If your wondering whether Appliances are Compatible with Australia - the answer is yes! All you need is a sparky to connect it! You can change the language to English and many others as required easily! Highly recommend and will be buying from these guys again!!!lSimilar opinion? Write a review on ProductReview.com.au!
johnuSouthwest, VIC
- Verified customer
Best Service
Appliances arrive very well packaged in factory cartons, timber boxed and bubble wrapped assuring the contents stay protected and as ordered,
you cannot beat this company's service.
I can recommend to others who may be skeptical.
Cheers
John
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MichaelMSouth East Queensland, QLD
- Verified customer
Impressed.
My wife and I were both very impressed by the trouble Complex Kitchens had gone to re: packaging our glass cook top for a safe trip. It is now part of our new kitchen and at a very good price.
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PamelaNZAU
- 3 reviews
- 1 like
Is there a warranty rip off?
I see that Complex Kitchen is offering to sell extended warranty for an AEG BKP556320M wall oven.
AEG provides a 5 year manufacturer's warranty.
Is Complex Kitchen ripping people off for something they don't need to purchase?
1 comment
Marianna M.CompleX Kitchen
Hi Pamela,
Thank you for your question. Our company is located in Hungary, Europe not NZ or Australia, therefore our warranty conditions are different and our prices nearly half of your local supplie... Read more
r's. You only receive 5 years warranty from AEG if you buy the goods from them locally. AEG does not offer worldwide warranty and the European warranty is different from your NZ or AU warranty.Similar opinion? Write a review on ProductReview.com.au!
Excellent Service
As many before meI was a bit sceptical.... Hungarian home address, Australian address and web site! But after awhile... nothing but praises; excellent communication, immaculate product and speedy, hassle free delivery and bullit proof packaging. And product was unavailable in Australia!!! Very happy customer!!! Vlad from Melbourne
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OlafRSydney, NSW
- Verified customer
Quick delivery and SUPER safe packaging
Ording something from Europe to ship it to Australia seems a bit risky, but it's not! They really know what they are doing, the oven was extremely professional and safely packaged and arrive in about 5 days (after shipped) in Sydney - really great.
The oven is amazing, heats up really fast, browns evenly and has lots of great programs. The included thermometer adds additional comfort for the cocking, so you don't miss when you beef is ready.
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- Verified customer
Great service
Super impressed with CompleX Kitchen. They were fast and informative. My new stovetop arrived in perfect condition. Can not fault them, I would 100% recommend them to anyone, and 100% I would use them again
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- Verified customer
Good service
Took a bit longer than I thought to come out but they were very responsive and communicative throughout.
Product is great and much cheaper than in the shops.
Overall very happy
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- Verified customer
No Problems. Fast. Perfect condition.
My Bosch induction cooktop arrived 6 days after I ordered it. As others have mentioned packed incredibly well, as snug as a bug in a rug. I think induction can be a bit tricky in the wiring. I had my trusted electrician install it and it is working perfectly. It was $2,000 less than a well known and respected retailer was offering it for. In my opinion definitely worth the "risk". I was comforted by others who reviewed Complex Kitchen and mentioned they were skeptical but decided to go ahead. On the basis of the reviews i also ordered and it has worked out very well for me.
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Sue K.Launceston, TAS
Pretty good...will buy again
I bought a AEG steam oven but the appliance is faulty as it would not steam. Even when the water drawer is filled with water. Adam contacted me to get a technician to look at it and he will pay for the repair. Still waiting for the parts to arrive. I am not fuss as long as it is warranted and paid for until fix. Other than the steaming I love the oven. Is working perfectly. Thank you. Will buy again from you.
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GlenSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Super cheap appliance delivered in very secure wooden box.
I purchased a Bosch induction cooktop at a great price. The process from ordering to being delivered by Fedex took less than two weeks. In the terms and conditions it specifies that the product may be in used condition such as a factory second unit but it was 100% brand new. One set back is there is no manufacturer warranty, only a one year warranty by Complex Kitchen but you are saving heaps of money this way. The appliance arrived very securely in an external pine wood box with extra bubble wrap added inside the original cardboard box packag...Read more
ing inside. One tip is to order an appliance that is available in Australia as parts availability in the future for that product will be very easy to obtain. I would definitely purchase from Complex Kitchen again in the future. Cheers!1 comment
Marianna M.CompleX Kitchen
Hi Glen,
Thank you for your review we surly appreciate it! One thing though, we never sell factory seconds, all of our appliances are brand new and ordered from the manufacturer every single times.... Read more
Enjoy your new appliance and if you ever experience any problems even after the warranty period please get back to us and we do our best to sort it out for you asap. Kind regards CKSimilar opinion? Write a review on ProductReview.com.au!
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Delivered in bullet proof packaging
We budgeted for the standard Bosch 90cm induction cooktop, but when we found this site, we couldn't resist upgrading for a very small amount. After some concern about international delivery, we were pleasantly surprised by the Fedex notifications and on time delivery. And in an indestructible package! You'll need a screw driver!
Thanks team from ComplexKitchen. We are now looking a the Bosch ovens for a future order.
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Miriam WhittenburyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Really as advertised
The Bosch cooktop was delivered on time and well packaged. Very easy to operate and the downdraft exhaust exceeded expectations. Excellent price and I would purchase from Complex Kitchens again.
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- Verified customer
Great Service Gaggenau fully integrated Dishwasher
Like other reviewers was skeptical, however my Gaggenau Dishwasher arrived in the most elaborate packaging Ive seen, original box enclosed by a custom timber crate further enclosed with bubble wrap for protection. The only real caveat here is that you do lose the original manufacturers warranty and are given warranty via the importer. My view is that the items are premium brands, especially Gaggenau and expect not to need the warranty, I ordered this as a test prior to ordering a full kitchen of Gaggenau appliances which I intend to do very soo...Read more
n. Generally the savings are significant and well worth the effort, dispatch was as per the website within 10 business days, airfreight was handled by Fedex to australia in less than 4 days, it is then transferred to Toll for final delivery, an excellent service together with detailed trackingSimilar opinion? Write a review on ProductReview.com.au!
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Misty M.Greater Melbourne (Inner), VIC
- 2 reviews
- 1 like
Saved nearly $2000! Couldnt be happier!
The Neff induction cooktop we wanted sells for $3500 at all the Australian retailers. Purchased the exact same one through this site for $1700. Arrived as described, and is just perfect! Very happy customer. Would highly recommend.
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PavGreater Melbourne (Metropolitan), VIC
- Verified customer
Great value.
Product reviews on-time, in perfect condition... And while cheaper than any physical retailer the warranty is significantly shorter as standard. Additionally, only one telescopic arm set is given and no manual in English.
1 comment
Marianna M.CompleX Kitchen
Hi Pav, We are happy to email you the English manual if needed, please send us an email. European accessories can differ from Australia by the manufacturer.
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MarkDSouth East Queensland, QLD
- Verified customer
New House Build
We are building a new house and were looking for a cost effective way to purchase European Appliances without having to get another loan just for the kitchen appliances! We settled on AEG, but in Australia there is no negotiation or discounts on the product. We stubled onto Complex Kitchen, read a few reviews and decided that for the items we wanted saving $3-4K was worth the risk. After now recieving all our goods from Complex, I am confident there is no risk here. Products came exactly on time. Were packed like they were heading to war!, Extr...Read more
a bubble wrap on all standard packagaing, then packed in a wooden crate, then wrapped in miles of bubble wrap, then wrapped in black plastic. All arrived witout an issue or any damage. Thanks Complex Kitchen, we recommend 100%.Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
J & I S.asked
Hello,
I would like to buy some items from your company. Is it safe to do a bank transfer payment. My payment and delivery are guaranteed. Coz 5% for Paypal is too much for me. Thanks.
3 answers
Marianna M.CompleX Kitchen
Hi J,
Thank you for your email. It is perfectly safe to use bank transfer, loads of our customers are saving this way.
Kind regards
ComplexKitchen Team
Thank you for your reply. How long is the delivery to Marrickville, NSW 220? Does it has any issue with the plug, which is from Europe, not the Australian one? Thanks
Marianna M.CompleX Kitchen
Expected dispatch time is around 2-3 weeks for most items, but Smeg, Sirius and Falmec takes about 6-8 weeks.
Shipping is around 1 week. For a more exact timeline please send us an email with the model number you are interested in. Regarding the plug please check out our FAQ page with loads of other important details:
https://complexkitchen.com.au/faq-au
Regards
ComplexKitchen Team
Karen Oasked
Hi there,
My name is Karen and I ordered a microwave order id #6552. I have not received a confirmation email and my credit card has been charged. I have tried to contact you on two occasions via your website but have had no reply.
Could someone please contact me to provide details of time of delivery etc?
Thanks in advance
Karen
PhillipWMasked
Hi
Thinking of buying a Miele induction cooktop KMDA7634FL from you. Could you please advise if this is covered by Miele warranty in Australia and if the instructions provided are in English?
Thanks Phillip
1 answer
Marianna M.CompleX Kitchen
Hi Phillip,
Thank you for your question. Unfortunately no manufacturers offer worldwide warranty. We offer our own warranty, please read about it here: https://complexkitchen.com.au/warranty-guarantee-information-au
Thank you
Kind regards
ComplexKitchen Team
Details
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Marianna M.CompleX Kitchen
Hi Geoff,
I am very sorry about that Christmas Holidays caused some delay. Expected dispatch time for Miele products is around 7-14 working days as it is displayed on every page of our products.... Read more
Kind regards CompleX Team