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Computer Alliance Online store

Computer Alliance Online store

4.9 from 1,359 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (1,012)
  • Return Claim MadeYes (17) · No (1,026)
  • Shipping
    4.9 (867)
  • Warranty Claim MadeYes · No (1,109)
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Ray Wright

Ray WrightSouth East Queensland, QLD

  • 3 reviews

Offers more than most other PC stores

published

Online store easy to navigate and order. Offers not only complete products but PC components and accessories at reasonable prices. Delivery cost was also reasonable and delivery was fast. I ordered an ASUS GT710 PCIe Video Card for an old desktop - perfect for the job.

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Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAsus GT710 PCIe Video Card
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Dan George

Dan GeorgeSouth East Queensland, QLD

  • 2 reviews

Great new PC with very helpful support through the process

published

Bought my first new Desktop PC in nearly a decade, and Computer Alliance had the components I wanted, so I placed a system configuration order. They came back to me later the same day saying the case I chose had issues with the other components, and they quickly offered alternatives. After sorting out the payment for the added cost of the larger case, the computer was built and tested and delivered in their advertised timeframes. I've had the PC a week and am very happy with its performance.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCustom PC
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Lachlan

LachlanSouth East Queensland, QLD

Excellent

published

A local business that were efficient and would buy from again. website design is easy to use with plenty of selection.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAcer Nitro VG270 P UM.HV0SA.P02
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Greg

Greg

  • 2 reviews

Decent service and advice

published

Online store is simple to use and live chat advice was spot on.
CPU cooler was great. Thanks again for confirming it came with the right mount kit.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Liam

LiamMurrumbidgee Region, NSW

Bernard is a Legend! Very Delighted with my new computer build :-)

published

The staff are Super smart and insightful - They know Exactly what you need in a Custom PC Build to do everything you need to do with it and can have it built for you very quickly. Very glad I found Computer Alliance. The Service is Exemplary, Thankyou :-)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Drew M.

Drew M.Canberra 2600, ACT

Spot on service

published

Great Online store with up to date stock levels, and competitive prices.

Shipping was also extremely fast - with my order processed and shipped the same day.

The product was exactly as advertised and works perfectly!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Great Service, My preferred Computer Store, I have been going to them since shortly after they opened Shop

published

The Online Store is easy to navigate and find what I am looking for, with a more than adequate range of puoduces, and it has been very rare That they have been out of stock of or not stocked what I have wanted
I have not ever had an issue with the quality of products, It always been excellent.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Tim

TimSydney, NSW

  • 7 reviews
  • 4 likes

Poor customer service - Blaming on internal system issues - refused to rectify simple order

published

Ordered items via Amazon Computer alliance. Found cheaper item on their eBay front.
Cancelled order via Amazon. Next day [Name Removed] cancels eBay order that had the discount.
Called and he refused to fix as he said they cant see where it came from in their system. "Too bad, you asked to cancel". Called reception raise complaint and asked to escalate. Turns out [Name Removed]was their highest manager. Just the attitude shown here lost my business.

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Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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irwige

irwigeSydney, NSW

  • 2 reviews

Great long term reliable Computer Store

published

Computer Alliance have been one of the most consistent and reliable computer stores online. Would recommend them hands down and will use again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
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Great service

published

Prompt service and delivery. Also followed up to make sure I knew I could contact them if any issues. Good level of customer care

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Mark

MarkDarling Downs, QLD

Online Purchase in Support

published

Site very easy to navigate to product
Ordered Thursday arrived in Toowoomba the next day
I am very happy with the product

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Matt

MattSydney, NSW

  • 2 reviews

3090 record time

published

1 phone call to make sure 3090 was in stock order paid had card 3 days later 11/10 for service and speed

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Strix GeForce RTX 3090 Gaming 24GB
Similar opinion? Write a review on ProductReview.com.au!
Tibor

TiborSouth East Queensland, QLD

  • 3 reviews

Very bad customer experience after payment

published

I could get a Thinkpad laptop for a good competitive price, but the additional 3 battery warranty was overcharged.
However, my warranty information was incorrect(laptop) and missing(battery) in Lenovo's system.
After many contacts (email and phone) the team did not come back to me despite promising they will look into it (Emails to [Name Removed], Phone to [Name Removed] and [Name Removed]).

Very bad experience, never buy here again.
(Order #805719)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Scott Carroll

Scott Carroll South East Queensland, QLD

Great customer service.

published

I ordered the Razer Atheris mouse online knowing it was out of stock and there would be a delay. Support kept me updated constantly as to where my product was . Product works great and I couldn't be happier

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
benpetchell21

benpetchell21South East Queensland, QLD

Amazing customer service

published

I was searching for a specific item but didn't realize there was a cheaper product that did the same thing, but I was helped and informed with great detail and very friendly operators

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
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Steve

SteveGreater Melbourne (Outer), VIC

  • 14 reviews

Great shop, friendly and professional service, speedy delivery - Will return!

published

Computer Alliance was the most competitively priced store for the computer parts I was ordering (SATA SSD, NVMe SSD and PCIe WiFi/Bluetooth card).
The website was extremely easy to navigate, all specs were listed and delivery was super fast (one day from BNE to MEL is amazing).
The customer support was top notch, email requests for electronic invoices were actioned within the same day.
Definitely returning to Computer Alliance for my future tech needs, especially when it's time to upgrade the build!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Craig

CraigSouth East Queensland, QLD

These guys craps all over Umart!

published

Easy to purchase , delivered promptly , great customer phone service. In stock means “in stock” not up the road you can have it tomorrow .

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Dylan A.

Dylan A.Metropolitan Adelaide, SA

Great shop, will be a returning customer.

published

Great customer service, items packaged well and received on time (impressive during covid times). Will definitely be a return customer.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Daniel V.

Daniel V.South East Queensland, QLD

Epic, bought a graphics card online - super fast turn around.

published

I more than highly recommend buying from this store.
Support chat was helpful and easy to talk to. Great buying experience overall.

Delivery was SUPER fast, and the item is now installed in my workstation improving the efficiency of my flux capacitor 421% !!!

Seriously though, the delivery was really quick and the graphics card is awesome. Excellent buying experience, I'll definitely buy from this store again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Bronwyn

BronwynSouth East Queensland, QLD

Great service & great product.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

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Get an answer from our members and Computer Alliance representatives

Computer Alliance Online store

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