The website was nice and easy to use, customer service was good and prompt BUT.... the first time my custom desktop arrived the graphics was dead and also CPU fan was not attached to the heatsink, so I sent back the pc then when it was returned, it was working fine but my second harddrive was not seated correctly nor was it connected so I had to go into the case and reconnect it all. Overall I'm happy with the customer services but very disappointed in the quality of the build. There should also have been some packing on the inside of the case to prevent parts from coming loose and damaging others.

I received fast service and delivery interstate even in these covid times.
Website was easy to navigate and products were a reasonable price.
When I needed to contact the service people, it was no trouble at all and they were really helpful
Good service , nothing to complain about

I brought a wrong graphics card model and unfortunately need to return it. Return process is clear, the guy who respond to my email is very patient and reply within a short time.

Item was shipped super fast. My Emails answered promptly. The Product was amazing. Very very happy with everything. Items were better than expected and packaging was very secure and safe

A DVD/Blu-Ray burner was advertised as USB 3. The item received was USB 2. An employee tried to tell me it was USB 3, but the Manufacturer (LG) confirmed it was USB 2. He made up a fanciful story in an attempt to convince me to keep it. It had a USB 2 cable to the PC and NO USB 3 cable. He tried to get me to accept his tale by saying the USB 2 cable which was supplied was in case the PC it was to be used on, had only USB 2 technology. Utter rubbish ... in fact a deliberate lie!

Another employee then tried to convince me to keep the item,...

Bought a monitor on eBay that wasn’t compatible with laptop. Incredible communication in explaining input/output ports, plus help through the return process. 90% refund, even paying return postage! Amazing! ThankYou!

I bought the Sound Blaster AE5 from them, came in quick time, their web site is good and managed to pick up a bargain on the sound card.
Well worth buying from if its right for you.

Customer services was great! Quick responses to any email enquiry. The desktop itself is a beast of a computer, everything opens to quickly and games load incredibly fast! Ultra for days!

It was very easy to find the computer I wanted and I am very satisfied of the quality of my product and thank you again it’s so good. I can’t wait to tell all my friends.

The website is very well done easy to understand !
I purchased the last msi p65 is an amazing computer , I received my item very fast the delivery was organised very well also the packing was well done . A lot of update mail etc to track my item .
Thanks for the good price ;)

Quality and shipping were great! No sign of damaging to the products and great respond with the communicators. Honestly i rate this 100 out of 100 would recommend this store.

This store was recommended to me for gaming PCs and hasnt let me down.
2 bought now!
Excellent service, patient and understanding.
Great customer service as well as online experience.! Thanks

Great service! I had an issue with some component on delivery. They responded quickly and organised the return. What's even better is how fast the replacement parts came. These guys must have processed the return immediately and sent out the new items. I will definitely shop with computer alliance again. Thanks heaps guys

Second time dealing with Computer Alliance through their ebay store and like the first time was quick and painless. Was able to purchase an other 20% off deal through ebay and both times (especially being computer hardware) have been quick with excellent packaging making sure that the package arrives undamaged. Thanks again for the service!

We purchased a pair of gaming mouse pad and mouse. Got the mouse incorrect due to identitical model. Great customer support and sorted it quickly for us! Received the items very fast, too.

The Synology DS218+ is a great addition to my network thanks again. The unit is functioning above what my previous Lacie NAS was capable, with superior easy of use and reliability. The service and price were both a very nice surprise.

I bought a Razer Blade Stealth 2019 from the Ebay store, and unfortunately it was a total lemon. For weeks and weeks I struggled with the Razer support who were uncommunicative, unhelpful and in the end ghosted me for almost 2 weeks. I gave up on a warranty replacement as I figured I'd likely never get the laptop back from that useless team, so I turned to Computer Alliance for a refund.

Within 1 day, the return was approved! Craig Bean said no problem at all, I sent the laptop back and the day it arrived he called me to confirm I wanted a ref...

Amazing service - custom postage request acknowledged via email within 30 minutes of eBay purchase and the item was posted within the hour! Product is great - would recommend. Cheapest price too!

Adam is the best!
I purchased separate computer components and turned out the motherboard will not fit into the case. Panic! My fraud of not doing enough research.
Email Computer Alliance to see if I can return the case. And Adam gave me the better suggestion, return the motherboard and order a smaller one. He is corrected, I don't need the big motherboard.
Problem solved. A very very happy customer.

Purchased a printer to replace existing one of the same brand that has since been superseded by HP.Item listed as new but shop soiled. Reality was there was absolutely nothing wrong with the item. It arrived in pristine new condition with full warranty. Couldn't be happier with the item and the service provided by Computer Alliance.