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Computer Alliance Online store

Computer Alliance Online store

4.9 from 1,358 reviews · View Statistics

Reviews

4.7

24 reviews
  • Product Quality
    4.9 (17)
  • Return Claim MadeYes (24) · No
  • Shipping
    4.9 (17)
  • Warranty Claim MadeYes (7) · No (17)
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Sloppy work

published

The website was nice and easy to use, customer service was good and prompt BUT.... the first time my custom desktop arrived the graphics was dead and also CPU fan was not attached to the heatsink, so I sent back the pc then when it was returned, it was working fine but my second harddrive was not seated correctly nor was it connected so I had to go into the case and reconnect it all. Overall I'm happy with the customer services but very disappointed in the quality of the build. There should also have been some packing on the inside of the case to prevent parts from coming loose and damaging others.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Great service

published

I received fast service and delivery interstate even in these covid times.
Website was easy to navigate and products were a reasonable price.
When I needed to contact the service people, it was no trouble at all and they were really helpful
Good service , nothing to complain about

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Cody C.

Cody C.Metropolitan Adelaide, SA

amazing customer service

published

I brought a wrong graphics card model and unfortunately need to return it. Return process is clear, the guy who respond to my email is very patient and reply within a short time.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Happy with the purchase, fast delivery

published

Item was shipped super fast. My Emails answered promptly. The Product was amazing. Very very happy with everything. Items were better than expected and packaging was very secure and safe

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMsi gaming laptop
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The reviewer stated that an incentive was offered for this review

Darrel

DarrelIllawarra, NSW

  • 3 reviews
  • 2 likes

Item sent was not as described.

published
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Incredible communication and help

published

Bought a monitor on eBay that wasn’t compatible with laptop. Incredible communication in explaining input/output ports, plus help through the return process. 90% refund, even paying return postage! Amazing! ThankYou!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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lexxel

lexxelMetropolitan Adelaide, SA

  • 77 reviews
  • 49 likes

Great service and prompt delivery

published

I bought the Sound Blaster AE5 from them, came in quick time, their web site is good and managed to pick up a bargain on the sound card.
Well worth buying from if its right for you.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Robert O.

Robert O.South East Queensland, QLD

  • 2 reviews

Absolute Beast

published

Customer services was great! Quick responses to any email enquiry. The desktop itself is a beast of a computer, everything opens to quickly and games load incredibly fast! Ultra for days!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSI Infinite X
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The reviewer stated that an incentive was offered for this review

Ish

IshSydney, NSW

This msi computer is amazing thank you so much computer alliance and msi. I love my computer and monitor.

published

It was very easy to find the computer I wanted and I am very satisfied of the quality of my product and thank you again it’s so good. I can’t wait to tell all my friends.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Fab

FabSouth East Queensland, QLD

Msi p65

published

The website is very well done easy to understand !
I purchased the last msi p65 is an amazing computer , I received my item very fast the delivery was organised very well also the packing was well done . A lot of update mail etc to track my item .
Thanks for the good price ;)

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMsi creator p65
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The reviewer stated that an incentive was offered for this review

Jason N.

Jason N.Sydney, NSW

Communication and product was create i bought the Trident 3 series and it was amazing

published

Quality and shipping were great! No sign of damaging to the products and great respond with the communicators. Honestly i rate this 100 out of 100 would recommend this store.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedTrident 9sc-279Au
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The reviewer stated that an incentive was offered for this review

WereFlame

WereFlameSouth East Queensland, QLD

Excellent

published

This store was recommended to me for gaming PCs and hasnt let me down.
2 bought now!
Excellent service, patient and understanding.
Great customer service as well as online experience.! Thanks

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Great service!

published

Great service! I had an issue with some component on delivery. They responded quickly and organised the return. What's even better is how fast the replacement parts came. These guys must have processed the return immediately and sent out the new items. I will definitely shop with computer alliance again. Thanks heaps guys

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
CosmoKramer

CosmoKramerMetropolitan Adelaide, SA

Second time purchasing and will definitely continue too!

published

Second time dealing with Computer Alliance through their ebay store and like the first time was quick and painless. Was able to purchase an other 20% off deal through ebay and both times (especially being computer hardware) have been quick with excellent packaging making sure that the package arrives undamaged. Thanks again for the service!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Fast shipping and great customer service

published

We purchased a pair of gaming mouse pad and mouse. Got the mouse incorrect due to identitical model. Great customer support and sorted it quickly for us! Received the items very fast, too.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedCorsair mouse
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Keith W.

Keith W.Northern Region, NSW

Great products, service and price

published

The Synology DS218+ is a great addition to my network thanks again. The unit is functioning above what my previous Lacie NAS was capable, with superior easy of use and reliability. The service and price were both a very nice surprise.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSynology DiskStation DS119j
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Leon W.

Leon W.Sydney, NSW

  • 2 reviews

Professional and responsive, 10/10 are going to get my business again

published
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Steve

SteveSydney, NSW

Awesome service, quality product.

published

Amazing service - custom postage request acknowledged via email within 30 minutes of eBay purchase and the item was posted within the hour! Product is great - would recommend. Cheapest price too!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Isabella

IsabellaSydney, NSW

Best computer shop ever! Return wrongly purchased eBay item without issue.

published

Adam is the best!
I purchased separate computer components and turned out the motherboard will not fit into the case. Panic! My fraud of not doing enough research.
Email Computer Alliance to see if I can return the case. And Adam gave me the better suggestion, return the motherboard and order a smaller one. He is corrected, I don't need the big motherboard.
Problem solved. A very very happy customer.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Peter Edmonds

Peter EdmondsSouth-Eastern Region, NSW

Easy transaction.

published

Purchased a printer to replace existing one of the same brand that has since been superseded by HP.Item listed as new but shop soiled. Reality was there was absolutely nothing wrong with the item. It arrived in pristine new condition with full warranty. Couldn't be happier with the item and the service provided by Computer Alliance.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHP Officejet 7612 printer
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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

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Get an answer from our members and Computer Alliance representatives

Computer Alliance Online store

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