Product/price OK but no wrapping
The products/pricing & delivery R good/fast; but if I knew they'd just slap a label on the naked box I wouldn't buy from here. I don't need my postie making fun :)
- Online store
- Verified customer
Courier let down otherwise fast service
I ordered a curved 34" monitor on Wednesday and the item left the warehouse on Friday - that's nice and fast and excellent. I was excited because I needed it and I was going to get it promptly.
The monitor got to Melbourne over the weekend and it was at the couriers on Monday morning. It sat there Monday, Tuesday, Wednesday, Thursday. I was getting quite annoyed as it was now late ...
I emailed them on Thursday and they emailed me back to say they would ask the courier.
Friday came and I had just about given up hope and was about to cancel t...he order as ask for my money back. At 5:15 pm on Friday, the courier delivered it. No phone call, no sorry we took so long, nothing. Just a standard email saying the courier had advised them the item was now delivered.
- Online store
- Verified customer
Good product, but can be improved.
I won't deny that I am writing a review for gaining a free monitor (G27C4) from MSI as part of their promotion. With that in mind, the monitor and associated peripherals makes the purchase of this computer much more justifiable. But still, the matter of expansion is definitely a sour topic to discuss.
Anyway, I bought the i5 9400f model with GTX1650. In this generation of product lineups, CPUs and GPUs should be more than capable of handling 1080p and 2k gaming now. Naturally, hooking it up to my 4k Samsung smart TV at 60hz refresh rate...while running the Furmark benchmark yielded a disappointing 11 fps. However, with a lower resolution I should be fine. The I/O was stupid and confusing. I don't know Why there are 4 HDMI ports. I am aware that this computer is 'VR ready' but... not really. However, I really don't get why there are 4 HDMI ports!!! The 9400f is a CPU stripped of integrated graphics, but even then, there shouldn't need to be another 2 besides the one on the GPU. I still marvel at the ignorance of many consumers when they brag about the audio on their computers and I despise companies for being misleading or phrasing their advertising in stupid ways. For example, "a special hardware amplifier called 'Audio Boost'"-MSI's website. Ok... there's either an amplifier, or there is none. An amplifier IS a piece of hardware. There is no 'software' amplifier. Period. I know this because I am a DJ and music producer. Talking about audio I have some criticisms. Using my HD25's I checked the audio port on the front I/O. There was noise (buzzing, static)... I get it. I've built computers before and I know that the I/O are linked to the mobo through a cheap cable. I confirmed my suspicions when I used connected directly to the motherboard's amplifier from the back I/O. But this is ridiculous. You can't brag about your audio and allow customers to experience a letdown due to most likely cheap wiring! Furthermore, it's unacceptable to be excused simply because it wasn't a direct connection to the mother board's line out. The front I/O is where you reasonably expect people to plug their headphones in! But regardless, I know that the direct connection is quiet, so the DAC and amp shouldn't be too trashy. The RAM is SODIMM, unconventional but perhaps expected on an ITX computer? I don't know the CPU cooler but it's probably the stock cooler from Intel. It works.
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Fast Computer, Low Sound Quality...
The store interface was easy to navigate...
I was not so satisfied that I could only choose between a couple of brands....
I rated the product I bought 3 stars because I am highly dissatisfied with the sound quality of my laptop. It is very low altogether and once put at the highest volume the sounds distorts and pops, which shows proof of a low quality product. Only thing I was satisfied with was the speed of the laptop. I am considering a return. I spent over 2,000 AUD and I can't even get a good sound quality. Step your game up computer Alliance!
Delay in shipping & need to improve customer service
- Need to improve on shipping timeframe once order is placed. No excuses.
- Expect polite response when customer contact for queries, bargain or more info about the product.
+ Better pricing in eBay store
WD My Cloud Home Duo is very meh
Easy to set up and that's where the good stuff stops. Unfortunately the cable supplied was damaged, can't easily set a static IP address, the multiple user accounts are extremely limited in that non admin users have one directory to share. Having to sign up to PLEX to stream media is a real hassle, on some devices you may have to acutally pay to use PLEX. If you are looking to back up your own data (private or business) and no one elses then this is excellent, the mobile access is really good.
I was very pleased with the price for the laptop I purchased, and the relatively quick delivery. I was underwhelmed by the payment, invoicing, and receipting process, which left a fair bit to be desired and made my reimbursement from my workplace unnecessarily laborious, however the staff did try to be helpful and replied to my email over the weekend.
I bought a 2080Ti got it for a really good price lowest I've ever seen it. Site is easy to navigate and they have a good range.
The only downside is shipping I would avoid Star Track took a week and a half to get a product with express shipping with other couriers I usually receive goods in 48 hrs.
Questions & Answers
does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?
Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.
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