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Computer Alliance Online store

Computer Alliance Online store

4.9 from 1,359 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (39)
  • Return Claim MadeYes (0) · No (41)
  • Shipping
    4.2 (35)
  • Warranty Claim MadeYes (1) · No (40)
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Wisey

WiseyToowoomba

  • 89 reviews
  • 100 likes

Fast movers ... BUT ...

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Don't mind the outdated website!

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Don't mind the outdated website, they have a great range of products, best price and prompt delivery.

All in all a fine experience and would consider them again.

Incentivised ReviewNo
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Paul

Paul

  • 4 reviews

Excellent customer service, transparent, slow delivery, wide range of products, very competitive prices, Paypal charge

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Can't Blame Them For The Shipping Process

published

I ordered a case and a hard drive. Instead of packaging it into 1 item (or put the hard drive inside the case box) it was sent as x2 parcels. The case I got the next day, which was great. The hard drive? Even though it was picked up from the same location to be delivered to the same destination, wandered off somewhere and didn't get delivered for another few days, which delayed me building the computer. I know it's not their doing but please keep this in mind for the future and just bundle it up into 1 parcel if possible.

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Leslie

LeslieSouth East Queensland, QLD

  • 2 reviews

Good and speedy service

published

as per Title, was easy to navigate site, competitive price, and speedy delivery. moreover a good range of products available.

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Lawrence

LawrenceGreater Melbourne (Metropolitan), VIC

Good Customer Feedback and Replies

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One of my orders were delayed by a whole week due to it running out of stock, customer service replied to my query and informed me of the situation instead of turning a blind eye towards a seemingly simple question. Thank you computer alliance, your help is greatly appreciated.

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Glen S.

Glen S.South East Queensland, QLD

always a great experience

published

fast delivery, competitive prices and helpful online tools such as the pc build list.
only slight hang up was it was a bit of a pain to scroll through all the products of each catagory to find the right one in the system builder without the search function. if there was a way to sort by specific manufacturer in the drop down list it would help greatly. still a fantastic tool though

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great service

published

working from home means a lot of online meetings, i ordered Wacom Intuos Medium Bluetooth Black PN CTL-6100WL/K0-C which is very helpful especially when sharing power points , as it allows you to write and draw on slides (much more flexibility than a mouse) to help explain what is going on. My grandson loves it too as he likes to draw .
product at competitive price . No fuss , will use computer alliance again :)
Delivered pretty quickly considering the COVID situation.

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Rod

RodCentral Queensland, QLD

  • 2 reviews

The product we purchased was excellent. Customer service very good. Technical advice not so flash.

published

Easy to navigate store. Great range of product and all good quality. The store had the product we needed and it was easy to find. It was in the reputable brand that we were chasing. Delivery very slow - Aust Post is pathetic.

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J Hin

J HinBrisbane

  • 6 reviews

Great product, great service

published

I bought a new laptop via eBay from Computer Alliance. Easy transaction and super quick postage. I emailed the store a couple of times with some questions and received helpful and quick responses! highly recommend their products and service!

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Wide range of stock

published

This store has a very wide range of items.
Easy to navigate and find stuff.
Good dispatch advice and delivery.
However not overawed at the item (small monitor) being sent in all its original
off the shelf box, and covered in the usual product pics and specs, without being put into a plain bag.

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Adrian K. H.

Adrian K. H.Metropolitan Adelaide, SA

Fast, easy navigation and product arrival

published

The SSD was well priced and delivered in good time. After formating, it has performed well.
The only downside was it came without any cabling, which added a cost I had not anticipated.

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Josh

JoshSydney, NSW

Good quality product

published

Easy to navigate store. Would use in future. Only took 4 days to come and the psu was in good condition and was easy to unbox. Haven’t used this site for anything else but definitely recommend using it for new pc builders

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Good timely service

published

Purchasing the ASUS computer from Computer Alliance was a good experience. Chasing up the promotional offer from ASUS was slow. The ASUS website and communications could be better. We received the promotion code a week or so after the expiry date, but all worked out in the end.

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Efficient. Reliable. Quick.

published

Efficient. Reliable. Quick.
Ordered a Logitech g pro mouse few weeks ago came in 4 days even though they had to get it on a freighter + transport.

Ordered a PC aswell a few months back. Stayed in contact and was reliable throughout the whole process

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1 comment
Liam C.
Liam C.

Meant to put it as 5 stars but please take note of this review as it’s just straight facts no cappin

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Bec14

Bec14Southwest, VIC

  • 8 reviews
  • 5 likes

Good products

published

The products I bought were good, but i can't comment on how fast postage was because it took about 6 weeks before the product I was after was in stock again, but that is not the fault of the store. They did give me the option of not waiting but I chose to wait. I was able to log on and check that things were still moving along. I would use this store again.

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Laurie

LaurieWide Bay-Burnett, QLD

Portable hard drive purchase

published

I do not normally purchase high priced items on line but Computer Alliance has been at Mt Gravatt for many years. The item was competitively priced and arrived very quickly by my local Aust Post contractor. The product has met expectations in the first few weeks of use. Computer parts sellers seem to come and go so its good to see some consistency

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Mark

MarkCentral Queensland, QLD

Great company & Delivery

published

Very happy with computer part I had ordered through this company. Arrived ahead of schedule packaged well and works like a dream. Competitive prices Will be buying more gear from them

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Near perfect

published

For the price this monitor is quite good. There is no HDR although I personally don't think it's a necessity. The one downside is the fact that there is no height adjustment, and the standing height is quite low, although it is wall mountable.
Computer Alliance themselves were extremely helpful and friendly. At first I was originally meant to get another monitor as an ex-display and it had ended up in some weird limbo status for 3 weeks at which point I had to question the status of, to find out they couldn't figure a way to safely ship it without its original packaging. They were nice enough to offer this newer one with about the same specs for the same price.

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Indy

IndyWide Bay-Burnett, QLD

Quick service

published

Service was very quick. The unit I purchased to replace my 4 year old mid range HP is significantly slower. I didn't purchase the most expensive laptop available but would've thought it would be at least equal in speed. Battery does not last long with constant use, needs a recharge in just over 2 hours.

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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

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