Was sent here from another store who suggested Computer Alliance would have what I needed. First time at this store but won’t be the last. Excellent service to ensure I had the right product for my laptop and monitors. Everything worked a treat when I set it up at home. Very helpful people.
Quality products and service
The service is organized for you when you enter the store and it is dedicated to finding solutions.
When I selected a product in-store and it was hard to locate in the warehouse, rather than asking me to come back when they found it, extra staff were called in to help find the item. I was impressed with their persistence and also honesty.
I have been coming for years and my record of purchases means anything I own can be searched up which allows CA staff to guide me in selecting add-ons, or for replacements or problem solving.
- Physical store
- Verified customer
ASUS ROG SCAR 15 G532LW-AZ056T 15.6" Intel Core i7 Notebook Win 10 Home
Purchased the ASUS ROG SCAR 15 G532LW-AZ056T 15.6" Intel Core i7 Notebook Win 10 Home at the SALE PRICE very disappointed to see it $200 less than the sale price 2 weeks latter difficult to trust them again as the sales man said there was no wiggle room on price .staff and service are excellent .
Great service and advice
All ready knew what I wanted, but the tips I received were first class made installation so simple. Would use again for my tech items. Best pricing by far.
Great Value, Great Service !!
Computer Alliance provided best value for money and the product was in stock. The purchase process was quick and seamless !!
Easy, effective and efficient
I wanted a new gaming monitor for my PC so I made the call to the CA store where I spoke to Josh M. Within 5 minutes there was a recommendation that suited my needs. I went into the store to view the product and again, within 5 minutes, I confirmed my purchase. Very happy with the monitor and customer service. I didn't bother asking for a discount because when you compare the price online, CA is usually the cheapest.
Great service, quality products
I've been shopping at CA for over 15 years, on the rare times I've had issues their staff have resolved them quickly and without hassle.
Great service and knowledge. Absolutely going back, great store. My son was very happy and loved what was in store and the set up.
I purchased 32GB of ADATA DDR4 RAM 2x16GB for a new iMac 2020 i7 3.8Ghz it runs perfectly well according to specification no compatibility issue at all. I'm happy with my purchase the shop staff were friendly and courteous but very busy on Boxing Day.
Dodgy refund policy
Had bought the wrong monitor unknowingly and tried to return and exchange for the correct one. Was charged 10% for the 'pleasure' of returning the item, even though the monitor I wanted to buy was $30 more expensive! They complained that the box had been opened. In that case, how would I know it was the incorrect monitor without opening it? I had reboxed it exactly the way it was and hadn't even connected the monitor to my computer. The staff extremely rude and was initially told that the manager was too busy to attend to my query. I am disgusted. I have been a loyal customer over the last few years and had recommended them to others. No more!
Efficient and knowledgeable
For this particular time I went in to buy some thermal paste and other peripherals. Total time was less than 10 mins, the sales person was quick and efficient.
Always has been fast, efficient and reliable. Warranty claim has always been smooth with them.
The best place to buy stuff
I like the strong nerd vibe here. The prices are the best, especially the MSI gaming PC specials! Really, this is the best store to purchase anything related to computers and gaming. Tech support is also very good.
Great place to shop
Staff were very friendly and helpful great line of stock prices were very good easy to find will shop there again.
Stock on hand
Hi was after a replacement copier tried a few online sites - select item only to find - out of stock backorder. Back to old-fashioned way contact local store success printer in stock everyone's happy
Excellent prices, excellent support
After buying the parts online from their online store (super easy, fantastic prices) for my new gaming PC, I assembled it but there was no monitor signal.
I took it in on Saturday morning and the very helpful technician glanced at the parts and immediately identified the issue.
My PC was fixed on the same day free of charge.
I will definitely be returning and recommending them to friends and family!
Great product (printer),price & service
I'm very satisfied with the deal & with the help setting up. I'll recommend the store to anyone wanting great products at great prices with great service.
Always Knowledgeable & Ready to Help
I've been twice to the store now and both times, I've been met with friendly knowledgeable staff. They listen to what it is that you need and provide info on the best products (budget option & better quality ones). Very happy with all the items I've purchased so far! Thank you
I challenge you to find a better sales rep then Bernard!
Bernard has the best customer service skills I have come across in a long time. I try to avoid calling stores these days as usually you have long waiting times on the phone and the person you are speaking with comes across as they either do not want to help you or just do not know what to sell you. However I chose to give computer alliance a try, I was speaking to Bernard in sales within 30 seconds, told him what I was after and had the sale done in 5 minutes. Bernard has a knowledgeable, persuasive and friendly approach, originally I was just ...after a few components from this store and was going to shop for other parts down the track. However after speaking with Bernard ended up spending $1000+. This was a great example of how good customer service goes a long way. In conclusion, Bernard you are the man and deserve a raise. Also the rest of the staff at Computer alliance where great to work with. Have a good one. Lachlan
Mixed bag. some great staff and some total arrogant fools
Was told by the manager the fact I was disabled was irrelevant. despite all my business being through the national disability insurance scheme. very very rude and uncaring. all about the dollar these cowboys. there are cheaper and better run shops in Brisbane. sales manager a know it all that overstepped the mark. general manager I'm still pondering.
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