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Computer Alliance Physical store

Computer Alliance Physical store

4.6 from 229 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    4.8 (180)
  • Return Claim MadeYes (18) · No (156)
  • Customer Service
    4.6 (178)
  • Warranty Claim MadeYes (15) · No (152)
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Reviewer Photos & Videos

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Great service and helpful

published

A pleasant experience to purchase a desktop computer from this store. Dylan is most professional and helpful - knows his work well.

Product Quality
Incentivised Review No
Andrew M
Andrew MSouth East Queensland, QLD

All round excellent

published

I've been a client for probably 20 years. Everyone is very knowledgeable and helps you understand, whether it be a buying decision or service matter. I drive a 50k round trip just to use them.

Product Quality
Customer Service

Excellent store

published

Fantastic service, even when they’re busy. Very knowledgeable and always willing to help and find the right solution for your situation.

Product Quality
Customer Service
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Clancy M.
Clancy M.South East Queensland, QLD
  • 2 reviews

Great service

published

Great knowledge and customer service. I little wait from service reps but that is because the store was busy and they go the extra mile to explain products and give advice. I received good information on a product I did not buy as well as good service on a product I did buy. Will return for the NAS soon.

Product Quality
Incentivised Review No
Andrew C.
Andrew C.South East Queensland, QLD

Shopped for network devices this time

published

Great stock and great service. Informed and informative advice. Can get a bit busy but that is a good sign.

Incentivised Review No

Related Articles

Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Desley
DesleySouth East Queensland, QLD

Great service!

published

Quick service. Showed me a few options. Fair prices. Needed some after sale service to help with set up. Prompt replies to my email after hours.

Product Quality
Customer Service
Brandon F
Brandon FBrisbane
  • 4 reviews
  • 3 likes

More great advice in lead up to tax time

published

Needed advice on NAS, NAS HDDs, monitors and monitor mounts over three of visits. Alex and another colleague helped me out immensely with providing me advice on the best NAS solution for my requirements (Synology DS918+) and HDDs (Seagate Ironwolf 8TB) and when it came time for monitors, another colleague helped out with choosing the best monitor and mount for my requirements without trying to oversell me on a gaming monitor that I didn’t need. Pricing again also was more competitive than the competition here in Brissie. Will be back for more IT upgrades in the future.

Product Quality
Customer Service

MEG Infinite X 10TE

published

Damn quite machine fast and powerful maxed out everything at 4k and ray tracing is a dream to use!
and msi's feature software is simple and easy to use

Product Quality
Store Locationmount Gravatt
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Michael M.
Michael M.South East Queensland, QLD

Excellent Service

published

Store was well set out, easy to find stuff. Staff new their stuff, and were quick to find what we needed. Great service, polite, didnt push us to buy different things.

Product Quality
Customer Service
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tim
timSouth East Queensland, QLD

Excellent Service and Range

published

The range and service are excellent with friendly staff even though store was very busy no doubt due to vast range of computer related products .

Product Quality
Customer Service
Clifford
CliffordSouth East Queensland, QLD

Great service,

published

they had the product I wanted and took care that the model met my specific requirements, only issue was lack of signage on entrance to car park area

Product Quality
Customer Service
Will G
Will GSouth East Queensland, QLD

Great product but even better after sales support

published

Bought 2 x Displayport cables and struggled to connect it but the team supported me to get this resolved in a timely manner

Product Quality
Customer Service
george b.
george b.South West, QLD
  • 3 reviews
  • 3 likes

Great place to shop

published

The store has always great service & value for money. Great products the staff are very knowledgeable with the products & what you are looking for

Product Quality
Customer Service
jk82
jk82Melbourne
  • 5 reviews
  • 4 likes

Good shop - but returns take a while

published

Good shop but returns take a while. If you have to return a product then it can take a while due to shortages.

Product Quality
Customer Service
Kelvin
KelvinSouth East Queensland, QLD

Great Service

published

Well another happy easy visit to Computer Alliance. Very helpful as always and guided to a good decision with options as once again I wasn't exactly sure what it was I needed. Thanks people keep up the great work

Product Quality
Customer Service
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