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Computer Alliance Physical store

Computer Alliance Physical store

4.6 from 57 reviews

See the Best Physical Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
48
4 star
3
3 star
2
2 star
1
1 star
3

Zane

ZaneSouth East Queensland, QLD

Great people, Great service.

published

Amazing people, extremely helpful and will definitely recommend to anyone that needs help with anything computer related. Great prices compared to mainstream outlets. Give solid helpful advice to even those that arent interested in computers.

Product Quality
Customer Service
Store Location1517 Logan Road, Mt Gravatt
Warranty Claim MadeNo
Product PurchasedAMD ryzen 3700x
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Ash M.

Ash M.South East Queensland, QLD

PG349Q/PC BUILD

published

Worked with Brett on a new pc build, monitor, mouse and keyboard. He was helpfull the hole process and kept me up to date on it all, when it was getting built and when it should be ready. Great serverice and will use them again like i have before with buying laptops. After sales help was great as well.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance Mt Gravatt
Warranty Claim MadeNo
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Tony - Mansfield Qld

Tony - Mansfield QldSouth East Queensland, QLD

Best birthday ever

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
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GeeBee

GeeBeeSouth East Queensland, QLD

Happy Customer

published

I drive past the store a couple of times a week, making it quite accessible to get to.

I have had occasion to buy a few items there recently. The experiences have been pleasant. It is quite a busy store. They do go to some lengths to verify purchases when selling a desktop unit etc which is good.

All of the products have worked as expected. No dramas.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Product PurchasedSSD
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Idontreallylikereviewing

IdontreallylikereviewingSouth East Queensland, QLD

I do everything I can to avoid shopping here.

published

I wasn’t going to write a review, but since you emailed me and asked me to:

I bought a fairly simple item, just wanted to buy it and walk out. I was forced to give my name, email address and full residential address in order to complete the sale. Was told it was compulsory. I said I’d prefer not to as I don’t see the need and I would rather not get marketing material or that sort of thing. The salesperson stifled a laugh and told me that wouldn’t happen. Then you email me and ask me to write a review...

Have shopped here a few times when I can’t find something elsewhere. Really don’t like it. Always something odd happens.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMy Gravatt
Warranty Claim MadeNo
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Gregory F.

Gregory F.South East Queensland, QLD

  • 2 reviews

Good to buy a computer from a store... and not online

published

Having to buy a new computer is not an easy task, there are a multitude of offers on line. However, it was good to find a physical store with people who could answer all your questions and also provide great service and price. Certainly recommend this store.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance - Mount Gravatt Brisbane
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop
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Nashy

NashySouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Best computer store in Brisbane

published

These guys are fast, have most products available, and are competitively priced. Heading in store for pickup, there is no waiting, the order is available, and you leave again. CA have taken over as best in Brisbane. No reason to use Umart or MSY now.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
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Lee I.

Lee I.South East Queensland, QLD

Excellent Range Of Products

published

I had been looking for a particular gaming router and these guys were the only one who physically had them in stock and it was $200 cheaper than JB Hi Fi and Harvey Norman were selling it for.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance Mount Gravatt
Warranty Claim MadeNo
Product PurchasedNight Hawk XR700
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Lovely service, did what they can to help me find a pc perfect for what I wanted.

published

The store was easy to navigate and was asked if assistance was required as soon as I walked into the store and was directed to a waiting area to be seen by sale staff. It was quite busy but I was served within 10 minutes. I spoke to Dylan who was able to direct me who (knows very little RE: computers) to a pc that would run all the games I played. Dylan kept the PC within my price range and with further discussion was able to remove unnecessary features that saved me a few hundred dollars I was able to put towards a nice monitor to go with the PC.
Excellent service and the PC has been amazing so far, I've had further support if I encounter any problems and appreciate the wonderful customer service.

Product Quality
Customer Service
Return Claim MadeNo
Store Location1517 Logan Road, Mount Gravatt
Warranty Claim MadeNo
Product PurchasedMSI Infinite S 9SC-004AU RTX2060 Gaming PC Win 10
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BSW

BSWSouth East Queensland, QLD

Dishonest management

published

Sold me item that won’t work on my home setup (I’m running 32bit and it only works on 64bit. They said very few people use 32bit now) and then charged “restocking fee” upon return despite this not being listed as return condition on invoice and return sales person agreeing I was sold the wrong thing. Would never recommend as too suspicious now what other things they are doing/charging for behind backs. Sales staff were friendly and honest but can’t say much for management.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationMount Gravatt
Warranty Claim MadeNo
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scott b

scott bSouth East Queensland, QLD

  • 8 reviews
  • 3 likes

They are amazing

published

They had great customer service and were very help full. there was something wrong with my computer and they were so help full and fixed it within a day really recommend them.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt gravatt
Warranty Claim MadeNo
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Good Business

published

Easy since I had been there before, often I can find something that I want or suitable for my needs. The staff are helpful, It is a place to work.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationLogan Road Mt Gravatt
Warranty Claim MadeNo
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BauhnOwner

BauhnOwner

  • 3 reviews
  • 1 like

MSI GL63 Purchase....

published

Store had a lot of notebooks on demo/powered on.. Great. Store was very busy (Sunday 30June - tax time). Was hard to get salesman to help with purchase...few staff at checkout counter not doing anything however. Did purchase using zip pay...had to prompt salesman (I think he was the Manager) for a computer to use so I can do the online order. Did not ask if I wanted a mouse, monitor etc etc. Good prices and range of products made up for experience.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance, Mt Gravatt
Warranty Claim MadeNo
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Stress-free transaction.

published

I was searching for an Nvidia Shield and found the product online at Computer Alliance, one of my regular tech. stops. Easy to locate the product and it was in stock. I hold the brand in high regard. Price was within my ballpark and I conducted the transaction with pick-up the following day.
The unit was connected and running within a few minutes. It was far superior to the on-board unit in my Sony TV.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
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Pick-Keong A.

Pick-Keong A.South East Queensland, QLD

Alex Wu is very professional and helpful. Will definitely come back for more business.

published

Alex Wu is very professional and helpful. Will definitely come back for more business. He know what we after, he gave right advice, can't be more happier. Really happy with both the products and services.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationComputer Alliance Mt Gravatt
Warranty Claim MadeNo
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BrisbaneGuy

BrisbaneGuySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Always great to deal with them

published

Have bought several items from them. They have always been quick when I pick up item. Also great when ebay has promo as they dont seem to increase prices on items I have viewed.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeNo
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Heath Cleary

Heath ClearySouth East Queensland, QLD

My Goto Store for Computer Products

published

I have been using CA, for a long time, staff are great, best to go during the week, only because they are so busy on weekends, which means only 1 thing, great value and great customer service, 3yr warranty is prefect also on computer builds

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
See all answers

Rob

Rob

  • 2 reviews

Great store

published

The staff are friendly and knowledgeable, they have great prices and a great range of products. I would not shop anywhere else for my computer. They have a very good repair team as well

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt gravatt
Warranty Claim MadeYes
See all answers

Dimmy

DimmySouth East Queensland, QLD

Ideal to extend wifi

published

This was easy to setup and the ethernet port allowed me to connect the Foxtel IQ2, download speeds much faster than power adapters. Joshua was helpful in explaining which extender would suit my needs.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
See all answers

NOW WORK FROM HOME

NOW WORK FROM HOMESouth East Queensland, QLD

Spoke to Brett

published

We had been to several different national chains. We were looking to set up a complete home office. We are computer illiterate and needed help. We got no assistance elsewhere and a friend recommended Computer Alliance. Brett was very helpful and set us up completely in 30 minutes. CHEAPEST PRICES as well

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMount Gravatt
Warranty Claim MadeNo
See all answers

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CategoryPhysical Shops and Electronics & Computing Shops
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