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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,490 reviews · View Statistics

Reviews

4.7

19 reviews
  • Product Quality
    4.9 (17)
  • Return Claim MadeYes · No (19)
  • Shipping
    4.5 (11)
  • Customer Service
    5.0 (5)
  • Warranty Claim MadeYes (19) · No
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Neil McCoy

Neil McCoySouth East Queensland, QLD

ASUS ROG SCAR 15 G532LW-AZ056T 15.6" Intel Core i7 Notebook Win 10 Home

published

Purchased the ASUS ROG SCAR 15 G532LW-AZ056T 15.6" Intel Core i7 Notebook Win 10 Home at the SALE PRICE very disappointed to see it $200 less than the sale price 2 weeks latter difficult to trust them again as the sales man said there was no wiggle room on price .staff and service are excellent .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Location1517 Logan Rd, Mt Gravatt,Ph: 07 3421 3200
Warranty Claim MadeYes
Product Purchasednot on this purchase excellent service of older claim.
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Simon J

Simon JSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Reliable and trustworthy

published

Computer Alliance isn’t really exceptional. They do a good solid job, are honest, consistent and honour the warranties on products. The get 5 stars because this is a rare thing in computer parts resellers especially with competitive prices. Except for their specials, they aren’t as cheap as Umart but for the tiny price premium you won’t have two weeks of arguments just to get your basic consumer rights. I’ve also had multiple cases where they’ve gone to bat for clients, taking up issues with manufacturers and their repair charges/methods. Computer Alliance is my preferred source for the components that matter.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Jan

JanSydney, NSW

  • 2 reviews

Good communication and Product

published

Easy navigation through their online shop. I am very satisfied with the product. They have satisfactory ranges of product and most of them have freebies. This is my second time buying from them. The product is for minimalist like me and reliable for a gamer like me. It's quiet and has cool lights. It came with free mouse and keyboard; and currently waiting for my free MSI gaming chair to arrive. My purchase was MSI Trident 3 10. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

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Efficient and knowledgeable

published

For this particular time I went in to buy some thermal paste and other peripherals. Total time was less than 10 mins, the sales person was quick and efficient.

Always has been fast, efficient and reliable. Warranty claim has always been smooth with them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeYes
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Burt

BurtRichmond-Tweed, NSW

Good service, good products, good range

published

Always happy to help with issues, I had no trouble resolving an account problem stemming from a change of email address earlier this year.

Great range of business, gaming or low cost product to suit what I'm after for a given purpose. I buy personal gear through my account and buy things separately for work under another account. Satisfactory items for both uses.

No mickey-mouse cut price versions of products here, they're authentic and work as advertised.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Great service, great price, fast shipping (and I don't have to deal with UMart anymore!)

published

I used to buy my computer gear from UMart who's customer service is always terrible.
Then i found Computer Alliance. Great service, great prices - and they care about their customers!
no more UMart for me ...

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Great

published

Great Store and the staff were extremely helpful.
The Filtering on the left hand side of the website made it particularly easy to navigate.
I did like the messenger chat
Highly satisfied with stock

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Perfect product. good costumer service. highly recommended

published

I bought external hard from CA which was awesome. good postage about two days earlier than I expected.Perfect product and packaging. good costumer service and polite and friendly. highly recommended

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedKogan 1TB USB 3.0 Portable External Hard Drive
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Justin

JustinSouth East Queensland, QLD

  • 3 reviews

Amazing staff and awesome service!

published

I dreaded going to a store to buy something during the Covid-19 epidemic, but my poor old monitor was just about dead. I looked around and found the one I wanted and as always Computer Alliance had the stock and a competitive price. I went to the store and with all the special social distancing requirements the staff at the store had set up an easy to navigate system, they were all friendly and courteous making the whole transaction effortless! Thank you again CA!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt. Gravatt
Warranty Claim MadeYes
Product PurchasedMSI Optix MPG341CQR
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Putski

PutskiFar North Queensland, QLD

Very reliable store! Will keep purchasing from here.

published

I have purchased quite a few products from here including a high end laptop. Delivery is always fast, and the items are securely packaged to prevent damage en route. The one faulty item I received was replaced quickly under warranty, without fuss. Another time the wrong modem/router was sent to me. They arranged pick up of the wrong item and delivered the right one in very short time. Communication is always good and they respond quickly. Couldn't recommend these guys enough. Very happy customer!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedLogitech g602 Mouse
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First time builder

published

This was my first time purchasing PC parts for a build. The website was easy to use and most of the parts I needed were in stock. Delivery was quick and everything was packaged well.
A HDD I purchased was DOA but a quick call to their service team and it was sorted. Excellent service and prices were good. Overall very happy.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Great products and Service

published

It was very easy to navigate around the store to find the product that i desired which was a MSI Infinite S 9SC-004AU RTX2060 Gaming PC. I was very satisfied with the range of products i could choose from, also the costumer service was excellent.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationcannon hill computer alliance
Warranty Claim MadeYes
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Michael Traj

Michael Traj

  • 2 reviews

One of the best PC stores in AUS! Fast Delivery, Packaged Well

published

Ordered a Viewsonic monitor that seemed to be sold out in all of Aus, was going to try internationally but luckily Computer Alliance had stock. I called to verify since I couldn’t believe my luck and sure enough they had stock. Purchased through zip pay and the monitor was sent the next day. I’ve purchased through other vendors who I won’t name that take their time processing orders but I didn’t have that issue with these guys. Would highly recommend and purchase from them again

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Natel

NatelSouth East Queensland, QLD

  • 2 reviews

Best service and fast delivery

published

Very easy search store online cheap prices
Pretty good range sucks don't have couple things quick getting it in great staff and great knowledge
10/10 on products and stock range

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedMotherboard
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John Har

John HarAU

  • 3 reviews

Great store

published

Very satisfied with purchases over the years. Great customer service and also good prices. Large amount of stock, you can find what you need here. Will for sure keep going back.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Khanh

KhanhMelbourne

Reasonable workers

published

So recently I bought a CPU from the place - and of course, there were issues (I rather not digress). Due to being a mixture of butt hurt and selfish - I went and complain. Quite dumb, I assure you I believe so too, however what amaze me is the fact that a worker at Computer Alliance took upon themselves to hear and listen to my complaint quite patiently. We ultimately got my issue resolved - and although I might have been overly selfish, I’m glad they didn’t give up on me.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Sameer Choudhari

Sameer ChoudhariSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Delay in shipping & need to improve customer service

published

- Need to improve on shipping timeframe once order is placed. No excuses.
- Expect polite response when customer contact for queries, bargain or more info about the product.
+ Better pricing in eBay store

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product Purchased6TB WD 3.5" 7200rpm SATA 6Gb/s Black HDD PN WD6003FZBX
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Rob

Rob

  • 2 reviews

Great store

published

The staff are friendly and knowledgeable, they have great prices and a great range of products. I would not shop anywhere else for my computer. They have a very good repair team as well

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMt gravatt
Warranty Claim MadeYes
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Curtis

CurtisSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Good communication and products

published

I've dealt with them through ebay a few time and I've bee very happy with how it all went. Any time I've had an issue with a product they've either refunded or exchanged.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

Rajesh

Rajeshasked

Computer Alliance

Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?

No answers
율 김.

율 김.asked

Computer Alliance

Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks

2 answers
Computer Alliance
Computer A.Computer Alliance

Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email sales@computeralliance.com.au with your location details we can assist further.
Regards,
Computer Alliance

Brent Bryan
Brent Bryan

speak to Alex. the only decent salesmen there

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Get an answer from our members and Computer Alliance representatives

Computer Alliance

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