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Computer Alliance

Computer Alliance (page 2 of 3)

Online store, Physical store
4.8 from 2,493 reviews · View Statistics

Reviews

4.1

42 reviews
  • Product Quality
    4.3 (32)
  • Return Claim MadeYes (42) · No
  • Shipping
    4.9 (17)
  • Customer Service
    3.3 (16)
  • Warranty Claim MadeYes (14) · No (23)
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Kane

KaneSouth East Queensland, QLD

This is perfect! Can’t wait to use it!

published

When I was in the store it was easy to navigate around and find the product that I wanted to buy, the staff were very friendly and kind. They were very helpful in helping me find the product that I desired.

Product Quality
Customer Service
Return Claim MadeYes
Store Location4122
Warranty Claim MadeYes
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Ish

IshSydney, NSW

This msi computer is amazing thank you so much computer alliance and msi. I love my computer and monitor.

published

It was very easy to find the computer I wanted and I am very satisfied of the quality of my product and thank you again it’s so good. I can’t wait to tell all my friends.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Vin

VinSouth East Queensland, QLD

MSI-Infinite X Plus 9SF-493AU

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationComputer alliance
Product PurchasedMSi Infinite PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Cameron Z.

Cameron Z.South East Queensland, QLD

10/10 Stars, even more for the Service Team helping me today.

published

I was very satisfied with the service team, and the whole general shop, they were all VERY helpful, and 2 days from christmas, fixing my sons xmas present before it was too late, they went above and beyond to satisfy me, thank you Computer Alliance.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationComputer Alliance
Warranty Claim MadeYes
Product PurchasedAsus gaming laptop
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Fab

FabSouth East Queensland, QLD

Msi p65

published

The website is very well done easy to understand !
I purchased the last msi p65 is an amazing computer , I received my item very fast the delivery was organised very well also the packing was well done . A lot of update mail etc to track my item .
Thanks for the good price ;)

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMsi creator p65
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The reviewer stated that an incentive was offered for this review

Jason N.

Jason N.Sydney, NSW

Communication and product was create i bought the Trident 3 series and it was amazing

published

Quality and shipping were great! No sign of damaging to the products and great respond with the communicators. Honestly i rate this 100 out of 100 would recommend this store.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedTrident 9sc-279Au
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The reviewer stated that an incentive was offered for this review

Lothric

LothricSouth East Queensland, QLD

An outstanding service and product.

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationComputer Allience
Product PurchasedMSI Trident X Plus 9SF-291AU RTX2080Ti Gaming PC
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The reviewer stated that an incentive was offered for this review

WereFlame

WereFlameSouth East Queensland, QLD

Excellent

published

This store was recommended to me for gaming PCs and hasnt let me down.
2 bought now!
Excellent service, patient and understanding.
Great customer service as well as online experience.! Thanks

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Great service!

published

Great service! I had an issue with some component on delivery. They responded quickly and organised the return. What's even better is how fast the replacement parts came. These guys must have processed the return immediately and sent out the new items. I will definitely shop with computer alliance again. Thanks heaps guys

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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CosmoKramer

CosmoKramerMetropolitan Adelaide, SA

Second time purchasing and will definitely continue too!

published

Second time dealing with Computer Alliance through their ebay store and like the first time was quick and painless. Was able to purchase an other 20% off deal through ebay and both times (especially being computer hardware) have been quick with excellent packaging making sure that the package arrives undamaged. Thanks again for the service!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Fast shipping and great customer service

published

We purchased a pair of gaming mouse pad and mouse. Got the mouse incorrect due to identitical model. Great customer support and sorted it quickly for us! Received the items very fast, too.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedCorsair mouse
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BSW

BSWSouth East Queensland, QLD

  • 3 reviews

Dishonest management

published

Sold me item that won’t work on my home setup (I’m running 32bit and it only works on 64bit. They said very few people use 32bit now) and then charged “restocking fee” upon return despite this not being listed as return condition on invoice and return sales person agreeing I was sold the wrong thing. Would never recommend as too suspicious now what other things they are doing/charging for behind backs. Sales staff were friendly and honest but can’t say much for management.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMount Gravatt
Warranty Claim MadeNo
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Keith W.

Keith W.Northern Region, NSW

Great products, service and price

published

The Synology DS218+ is a great addition to my network thanks again. The unit is functioning above what my previous Lacie NAS was capable, with superior easy of use and reliability. The service and price were both a very nice surprise.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSynology DiskStation DS119j
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Leon W.

Leon W.Sydney, NSW

  • 2 reviews

Professional and responsive, 10/10 are going to get my business again

published
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Steve

SteveSydney, NSW

Awesome service, quality product.

published

Amazing service - custom postage request acknowledged via email within 30 minutes of eBay purchase and the item was posted within the hour! Product is great - would recommend. Cheapest price too!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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Isabella

IsabellaSydney, NSW

Best computer shop ever! Return wrongly purchased eBay item without issue.

published

Adam is the best!
I purchased separate computer components and turned out the motherboard will not fit into the case. Panic! My fraud of not doing enough research.
Email Computer Alliance to see if I can return the case. And Adam gave me the better suggestion, return the motherboard and order a smaller one. He is corrected, I don't need the big motherboard.
Problem solved. A very very happy customer.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Peter Edmonds

Peter EdmondsSouth-Eastern Region, NSW

Easy transaction.

published

Purchased a printer to replace existing one of the same brand that has since been superseded by HP.Item listed as new but shop soiled. Reality was there was absolutely nothing wrong with the item. It arrived in pristine new condition with full warranty. Couldn't be happier with the item and the service provided by Computer Alliance.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHP Officejet 7612 printer
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JoeAng

JoeAngSydney, NSW

Excellent customer service and delivery speed

published

I was hesitant to buy expensive computer parts online, but these guys had a great deal and gave them the chance.

I wouldn't hesitate to do so again, the item arrived safely and they were in constant communication when i have some issue with refund and product condition concerns.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
JoeAng
JoeAng

Also, big shout out to Craig, Adam and James for the fantastic customer service/refund process. They make it so easy and straight forward to complete the entire process with no hassle. Good job guys!

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Understanding and supportive service

published

I ordered the wrong item for my computer and was so impressed when I was allowed to return it without questions asked. I felt valued as a customer and shall definitely continue shopping here.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
iskovk

iskovkSydney, NSW

  • 3 reviews

Warranty Problem Solved Speedily

published

I appreciate CA prompness in replacing a LCD monitor that developed a crack across the screen within the first 24 hrs of operation. New monitor received this week with not fuss. Thanks Computer Alliance

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedDick Smith USB Encoding Turnable with USB/SD Input
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Page 2 of 3
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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

Rajesh

Rajeshasked

Computer Alliance

Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?

No answers
율 김.

율 김.asked

Computer Alliance

Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks

2 answers
Computer Alliance
Computer A.Computer Alliance

Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email sales@computeralliance.com.au with your location details we can assist further.
Regards,
Computer Alliance

Brent Bryan
Brent Bryan

speak to Alex. the only decent salesmen there

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Get an answer from our members and Computer Alliance representatives

Computer Alliance

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