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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,493 reviews · View Statistics

Reviews

4.1

42 reviews
  • Product Quality
    5.0 (25)
  • Return Claim MadeYes (32) · No
  • Shipping
    4.9 (16)
  • Customer Service
    5.0 (9)
  • Warranty Claim MadeYes (11) · No (19)
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jk82

jk82Melbourne

  • 5 reviews
  • 4 likes

Good shop - but returns take a while

published

Good shop but returns take a while. If you have to return a product then it can take a while due to shortages.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedASUS TUF Gaming GeForce RTX 3070
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Codez

Codez

  • 2 reviews

Really great service! Will always recommend!

published

I bought a gaming pc from computer alliance, it was all put together really quickly and they kept me in the loop for the entire experience.

There was a fault 10 or so months after buying the pc (not computer alliances fault) just a faulty part, they took the pc and found the issue and repaired it for free within two days of me giving the back the PC.

Will reccomend this company to ANYONE in the brisbane area and beyond, looking to purchase a gaming rig.

Only have had positive experiences with staff, and they went above and beyond to repair my pc.

10 star.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMy gravatt brisbane store
Warranty Claim MadeYes
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A to B driver

A to B driverBrisbane

  • 4 reviews
  • 1 like

Excellent prices, excellent support

published

After buying the parts online from their online store (super easy, fantastic prices) for my new gaming PC, I assembled it but there was no monitor signal.

I took it in on Saturday morning and the very helpful technician glanced at the parts and immediately identified the issue.

My PC was fixed on the same day free of charge.

I will definitely be returning and recommending them to friends and family!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMt Gravatt
Warranty Claim MadeNo
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Great service

published

I received fast service and delivery interstate even in these covid times.
Website was easy to navigate and products were a reasonable price.
When I needed to contact the service people, it was no trouble at all and they were really helpful
Good service , nothing to complain about

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Cody C.

Cody C.Metropolitan Adelaide, SA

amazing customer service

published

I brought a wrong graphics card model and unfortunately need to return it. Return process is clear, the guy who respond to my email is very patient and reply within a short time.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Happy with the purchase, fast delivery

published

Item was shipped super fast. My Emails answered promptly. The Product was amazing. Very very happy with everything. Items were better than expected and packaging was very secure and safe

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMsi gaming laptop
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The reviewer stated that an incentive was offered for this review

JoeBloggs

JoeBloggsSouth East Queensland, QLD

  • 4 reviews
  • 14 likes

Best Showroom in Brisbane

published

Computer alliance has the nicest PC showroom, I also ways enjoy visiting CA to see all the latest gaming rigs and laptops on display. Certainly gives me ideas for my next build. All round computer alliance is really good, great pricing, good sales staff, fast and fantastic after sales support.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
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Incredible communication and help

published

Bought a monitor on eBay that wasn’t compatible with laptop. Incredible communication in explaining input/output ports, plus help through the return process. 90% refund, even paying return postage! Amazing! ThankYou!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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lexxel

lexxelMetropolitan Adelaide, SA

  • 77 reviews
  • 49 likes

Great service and prompt delivery

published

I bought the Sound Blaster AE5 from them, came in quick time, their web site is good and managed to pick up a bargain on the sound card.
Well worth buying from if its right for you.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Robert O.

Robert O.South East Queensland, QLD

  • 2 reviews

Absolute Beast

published

Customer services was great! Quick responses to any email enquiry. The desktop itself is a beast of a computer, everything opens to quickly and games load incredibly fast! Ultra for days!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSI Infinite X
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Felix H.

Felix H.South East Queensland, QLD

Infinite S 9SC-004AU Amazing!!!!!! Awesome CRazy Good

published

Computer Alliance is the MSI Store of QLD, SO great, so helpful and the products are
fantastic the blow my mind away. Today was the first day ever entering computer alliance, and as soon as i walk through the doors my jaw dropped then followed by a humungus smile on my face with all the MSI products on display. thank you so much MSI :]

Product Quality
Customer Service
Return Claim MadeYes
Store Locationcomputer alliance
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Kane

KaneSouth East Queensland, QLD

This is perfect! Can’t wait to use it!

published

When I was in the store it was easy to navigate around and find the product that I wanted to buy, the staff were very friendly and kind. They were very helpful in helping me find the product that I desired.

Product Quality
Customer Service
Return Claim MadeYes
Store Location4122
Warranty Claim MadeYes
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Ish

IshSydney, NSW

This msi computer is amazing thank you so much computer alliance and msi. I love my computer and monitor.

published

It was very easy to find the computer I wanted and I am very satisfied of the quality of my product and thank you again it’s so good. I can’t wait to tell all my friends.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Vin

VinSouth East Queensland, QLD

MSI-Infinite X Plus 9SF-493AU

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationComputer alliance
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

Cameron Z.

Cameron Z.South East Queensland, QLD

10/10 Stars, even more for the Service Team helping me today.

published

I was very satisfied with the service team, and the whole general shop, they were all VERY helpful, and 2 days from christmas, fixing my sons xmas present before it was too late, they went above and beyond to satisfy me, thank you Computer Alliance.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationComputer Alliance
Warranty Claim MadeYes
Product PurchasedAsus gaming laptop
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Fab

FabSouth East Queensland, QLD

Msi p65

published

The website is very well done easy to understand !
I purchased the last msi p65 is an amazing computer , I received my item very fast the delivery was organised very well also the packing was well done . A lot of update mail etc to track my item .
Thanks for the good price ;)

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMsi creator p65
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The reviewer stated that an incentive was offered for this review

Jason N.

Jason N.Sydney, NSW

Communication and product was create i bought the Trident 3 series and it was amazing

published

Quality and shipping were great! No sign of damaging to the products and great respond with the communicators. Honestly i rate this 100 out of 100 would recommend this store.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedTrident 9sc-279Au
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The reviewer stated that an incentive was offered for this review

Lothric

LothricSouth East Queensland, QLD

An outstanding service and product.

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationComputer Allience
Product PurchasedMSI Trident X Plus 9SF-291AU RTX2080Ti Gaming PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

WereFlame

WereFlameSouth East Queensland, QLD

Excellent

published

This store was recommended to me for gaming PCs and hasnt let me down.
2 bought now!
Excellent service, patient and understanding.
Great customer service as well as online experience.! Thanks

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great service!

published

Great service! I had an issue with some component on delivery. They responded quickly and organised the return. What's even better is how fast the replacement parts came. These guys must have processed the return immediately and sent out the new items. I will definitely shop with computer alliance again. Thanks heaps guys

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2
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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

Rajesh

Rajeshasked

Computer Alliance

Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?

No answers
율 김.

율 김.asked

Computer Alliance

Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks

2 answers
Computer Alliance
Computer A.Computer Alliance

Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email sales@computeralliance.com.au with your location details we can assist further.
Regards,
Computer Alliance

Brent Bryan
Brent Bryan

speak to Alex. the only decent salesmen there

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Get an answer from our members and Computer Alliance representatives

Computer Alliance

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