Reviewer Photos & Videos
- Online store
Purchased and received a processor. Thumbs Up.
Quick dispatch, postage with Australia Post was a little slow (to be expected under the circumstances). Goods received, maybe a little light on packaging (I think it was the inflatable packaging and some of it had deflated) it allowed the processor box to slide around within the postage box. Still, got to me in perfect condition. Good follow up email.
Delay after delay...
Before I placed the order I was told it would be sent out within 5 days. 3 minutes later after I completed the purchase, the email confirmation said 2 weeks. I asked about it and was told that they're behind because of COVID19 and the guy on the phone made a mistake. Fair enough. People make mistakes and I can be patient and wait. They did offer me a free item after I ordered, lets see if they actually remember to put it in there.
Now here it is, 2 weeks later and it's still not ready. Going to be at least a few more days. And at least ...a week and a half for shipping.... Australia Post delivers things quicker. They take a week *maximum* but usually 3 or 4 days (and yes, that is during the pandemic. I've ordered quite a few things and they all arrived pretty quickly). This courier is going to take 50% more time *minimum* than AusPost's maximum time for delivery?? That's pathetic. Having said that, I ordered something from them a week before and it came quickly (though I did pay extra for express shipping and it came via AusPost, not whatever courier they use.) But the part I ordered is useless without a computer to put it in. And there was no option for express delivery this time. $75 for shipping should already *be* express, but whatever. Then, to top it all off, they send me an email with a link to this site and ask me for a review. Funny. Maybe send an email telling me my order has been delayed instead of one asking for a review for something I won't even get for *another* two weeks.
When a courier service turns out to be Australia Post.
The store was 30 mins away because we were self isolating and the site stated delivery was by a courier service I chose that option. The courier was Australia Post nowhere on their site does it mention delivery is by Australia Post. Had I of known this I would of either gone to the store or purchased elsewhere. They charged me a service charge for using PayPal which I have been informed by Paypal this is an unacceptable practice.
Would I purchase from this store again NO!.
Shipping arrived promptly and in good condition. The three hard drives worked perfectly. First purchase from Computer Alliance Online but would not hesitate to use them again. Satisfied customer; thank you.
Computer alliance were really helpful online and on the phone when I rang with some questions.
I though the payment security measures on the site were a thoughtful measure that I wish more sites used.
Swift and prompt service and delivery of the goods
The product arrived as described and performed well. It appears to be a quality product. Service was prompt and delivery on time. Website quite easy to manage. I would used this store again
Poor work values
I recently spent $1200 on new computer hardware and their staff didn't think it was important to tell me that there was a store sale the next day. I hadn't even installed any of the components yet and they refused to let me return it just so I could get the sale benefits. Funnily enough I was going to spend the money I saved on other parts too but oh well they lost a life long customer.
Good service, needs better packaging
Very fast service. Ordered on the weekend and it was posted Monday morning. Quick delivery too. Only possible problem was that they didn’t put the product in a standard box, so everyone that handled it could see the packaging and that it was expensive computer equipment. Makes it an easy target for theft.
Revitalized a 6 year old laptop
I recently purchased a Samsung SSD (860 EVO 2.5" 500gb) from the Computer Alliance E-bay store. I had recently installed windows 10 and found the laptop was operating slower than when win 7 was installed. After purchasing the Samsung SSD I found the laptop was operating as fast (if not faster) than when win 7 was installed with the old HDD.
Great deal on computer
Great deal on the msi computer, which includes a keyboard and mouse and a monitor. However it is quite hard to redeem the monitor, as it is a complicated system
Good product. Fast shipping.
Very happy with the product and shipping. Disappointed that I couldn’t change the shipping address, even though I advised them immediately. Would use them again. Text must have 30 words.
- Online store
Sent product only less than 1/2 the cable
Sent power supply rm1000i with only half the modular cable, fail to mention anything on the posting, because of this one if my 1TB ssd fried, asking for review after purchase but when I complaint they just ignore it. Stay away or just hope all your purchase are OK, since basically there is no support after you purchase anything from them.
Can't wait for monitor
Very easy, wide range of products butTrident was best for me.
Looks good, can't wait for monitor to arrive.
Specs look to be exactly what I need. With the bonus looks great.
Draytek Vigor 2133ac
The purchase was straight forward. Delivery prompt considering over New Years. Product is a great piece of hardware. It was used to replace a Telstra 7610 that continually failed doing the most basic of tasks. This router has replaced 3 pieces of network infrastructure and has so far been rock solid.
This is my first MSI Desktop
It is easy to find the store and more friendly customer services. The parking area is quiet enough to stay for a while. I hesitated for the first time when I arrived at the store. But when I stay for 10 mins, I changed my mind and get involved in the environment. There are quite varies range of PC products available in Computeralliance. Customers were a lot and seem people trust them. So I made my choice at the store.
After I get my new MSI DESKTOP TRIDENT X, I found it was amazing and save my time to learn the lastest hardware information. It...
Great Products and Service
Got the computer that I wanted as a gift for my son with no problems and was in and out of the store within 20 minutes. There was a problem with the extra RAM that I purchased, but it was sorted out quickly.
MSI Infinite A 9SC-683AU Core i7 RTX2060 Gaming Desktop. Everything I was looking for and more!
Computer Alliance are the best computer store. Staff are great and efficient with my order.
MSI OPTIX MPG341CQR
Great monitor have had no issues and an easy setup.
computer alliance has been my go to shop for all computer parts definitely would recommend for all you tech need's. The online store is easy to navigate so no problems there
- Physical store
The MSI Trident is a Killer Machine.
Purchased an i9 MSI Trident which is a killer Machine. It was just before Christmas so the store was busy, but when purchasing the guys explained that everything was upgradable which was good. Giving them 4 stars not 5 because there were no MSI machines like the one I wanted to purchase out on display and they were overrun with customers before Christmas but the actually unit itself is awesome...
- Online store
Bought my MSI MPG341CQR from these guys. - Brilliant!
Pretty good online store. The main reason I used it was they had the lowest price for the monitor. I saved over $100. ice and friendly when I went to collect as well. Love the monitor. I'm pretty sure its the only 1ms 144hz 34inch with 400 HDR. I could be wrong, but if there's another, I bet that it costs heaps more. So yep, recommend Computer Alliance.
Questions & Answers
does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?
Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.
Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?
Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks
Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email email@example.com with your location details we can assist further.
speak to Alex. the only decent salesmen there
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