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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,595 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    4.9 (1,256)
  • Return Claim MadeYes · No (1,355)
  • Shipping
    4.9 (940)
  • Customer Service
    4.8 (144)
  • Warranty Claim MadeYes (21) · No (1,233)
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Jack L.
Jack L.Wide Bay-Burnett, QLD
  • 4 reviews

Excellent aftersales support

published

I received my workstation fast and to the correct specification. However, soon after I started experiencing issues that seemed related to the graphics card. I tried to avoid sending the whole system back to Brisbane (I live in regional QLD) so I provided detailed issue description to the guys at CA and they agreed to exchange the GPU only, rather than returning the whole box to Brisbane for diagnostics.
The new graphics card works great. The whole process was fast and efficient.
Great stuff, guys. I couldn't recommend you more.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Paul and Karen
Paul and KarenSouth East Queensland, QLD

Great service

published

We found staff to be very helpful, they told us what were were told to get wasn't needed and told us a better solution for our problem. We would've spent more money the first way but it wouldn't have fixed the problem. Their solution was 20% of what we would've spent and fixed the problem and they even brought up a youtube video to show us what to do. Very impressed and will shop here in future.
Paul and Karen

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt Brisbane
Warranty Claim MadeNo
Product PurchasedThermaltake TG-50
Hamish
HamishIllawarra, NSW

Quality Service

published

Easy to use website, including two factor authentication giving me confidence in the purchase. I bought two well priced monitors, they arrived very quickly and performed as expected. I received a follow up email from them checking I was satisfied with their service, and wont hesitate to purchase from them again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mary
MarySydney Surrounds, NSW
  • 2 reviews

I was thrilled with my purchase and especially impressed with the prompt delivery to my unit door.

published

Easy to find the product I was looking for and please to find you had it in stock. So far I am pleased with the quality and function of the MFC

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBrother A3 Multi-Function MFC-J6930DW
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Fast shipping!

published

I recived the item in 3 days with standard shipping!
Every other place ive shopped at has taken up to 5 weeks due to the increase because of covid.
10/10!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi MAG B550 TOMAHAWK Motherboard
GJM
GJMSydney, NSW

Excellent service - fast turnaround

published

I made an online order for an external soundcard. The item was shipped same day, and delivery was the next day, interstate.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSoundblaster X-Fi 5.1
rsdjhenry
rsdjhenrySouth East Queensland, QLD
  • 3 reviews

Good store to deal with.

published

Purchased a Brother A3 printer very good service. Easy to deal with. Store is easy to find products on-line. Very well presented store. Ordered over the phone & picked up printer later in the day. It was ready waiting for me.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt Qld.
Warranty Claim MadeNo
Product PurchasedBrother A3 Multi-Function MFC-J6930DW

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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could not believe how fast this arrived.

published

terrific service..i was worried being a shop in qld...but I needed a document camera asap...2 days later its delivered...wow! couldnt be happier

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Rick
RickSouth East Queensland, QLD
  • 2 reviews

Great laptop, great service

published

Website was very easy to navigate, and when we wanted clarification about features, the team was a phone call away great experience

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS 14" F407UA-EB352T Laptop
Electronics & Computing Shops

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Great customer service experience

published

Search product online and found item with info and good price.
Bought Asus motherboard but having issue with the installation.
Contact CA store, they quickly response and resolve issue for me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG B550i
Gitta's Bookkeeping
Gitta's BookkeepingFar North Queensland, QLD

Fast and easy. My computer screen was here in FNQ inert a few days.

published

Website is easy to navigate and has a huge range of products available. The quality of my new computer screen is brilliant. The staff/owner was helpful and answered my request immediately. Thank you.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedsamsung 28" monitor
rpassis
rpassisSouth East Queensland, QLD
  • 5 reviews
  • 4 likes

Great service, best price and super quick delivery

published

I found Computer Alliance while searching for a specific external monitor for my work from home setup. The usual suspects (eBay, Amazon, etc) either had no stock or were significantly more expensive. After placing the order, the monitor was promptly shipped and arrived within a couple of days, safely packed and exactly as described. Great service, 100% recommended!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLG Class UltraFine Display Ergo IPS Monitor 32UN880-B
Electronics & Computing Shops

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Andrew
Andrew Sydney, NSW

Tried to buy a video card online denied my purchase because they said they are facing a spate of credit card fraud

published

Bad service at all times
Must focus on a better business and stop treating everyone like a criminal bad bad

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Strix GeForce RTX 3080 Gaming 10GB

Excellent service

published

Ordered a Samsung SSD for a PS4. Easy to find on website and showed as 'in stock'. Item shipped really quickly to Sydney. Let me know they'd received payment and item was on the way with tracking. Fixed the PS4 so I'm really happy. Very easy and efficient process - online shopping as it should be!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great prices and low cost delivery

published

I have bought a few things through these guys, both in store and delivered.
They offer a good range of computer products at very competitive prices.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCisco RV042
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Questions & Answers

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

hotmud
hotmudasked
Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

See all Computer Alliance questions

Get an answer from our members and Computer Alliance representatives

Computer Alliance

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