No respect for customers, happy to take your money but refusing to resolve after sale problems
I was loyal customer for more than 12 years and had few issues in the past with warranty claims but today they refused to replace my Corsair headset with faulty design which is causing pain and discomfort, there are some hard bumps inside earphones pressing against my ear. Have you ever seen any headset with bumps inside the earphones? After speaking with them over the phone, they told me to bring the hadset to the store for inspection. Computer Alliance technician told me that the faulty design is not a valid reason for returning the headset ...and there is also no option to upgrade to more expensive one. I also told them that they should contact the manufacturer and explain what is wrong with the headset and if they think that my complain is not valid I will accept that without any problems. They simply refused to help me out. I am done shopping at Computer Alliance. There are many other computer stores with lower prices and much better handling of warranty claims.
Customer service is bad, people are left waiting for no reason.
Every product has warranty and they claim that THIS particular product that I want to return has no warranty.
Ordered to have my PC air sprayed to clean, it was not clean.
I don't know why they have good reviews, my experience was terrible.
Questions & Answers
does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?
Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.
Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?
Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks
Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email firstname.lastname@example.org with your location details we can assist further.
speak to Alex. the only decent salesmen there
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