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Not ordering from here again - poor customer service.
I ordered the wrong headset - my mistake, but a pretty normal one given the headset I wanted was only a few letters different, the same price, and looked the same. I told Computer Alliance immediately when I received it. They then told me that they wouldn't exchange it, and not only that, they wouldn't offer a full refund because I had opened the box. As I told them, and showed them in pictures, the only damage to the box was as a result of THEIR shipping. After I sent the photo proof, they didn't reply to my e...
Questions & Answers
Hey, I was wondering what the average time it would take a package to ship to Melbourne, or if there was a way to see estimated time. Ty
We try to ship on the same or next business day from when you order by Parcelpost (to a residential address), or Startrack (to a commercial address). Commercial deliveries to Melbourne addresses are taking 2 to 5 days.
If we're sending to a residential address, then we're finding that stuff is quite fast to get to the local distribution centre (so it doesn't seem to matter much where its coming from) but is taking a long time between the local distribution centre and the final address. Australia post is still slow from the lockdown... It will take at least a week, probably 10 days and maybe more. Things are now improving since lockdown has ended.
If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?
Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed
Do you guys do BIOS updates for motherboards?
Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store
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