The products/pricing & delivery R good/fast; but if I knew they'd just slap a label on the naked box I wouldn't buy from here. I don't need my postie making fun :)

Store had a lot of notebooks on demo/powered on.. Great. Store was very busy (Sunday 30June - tax time). Was hard to get salesman to help with purchase...few staff at checkout counter not doing anything however. Did purchase using zip pay...had to prompt salesman (I think he was the Manager) for a computer to use so I can do the online order. Did not ask if I wanted a mouse, monitor etc etc. Good prices and range of products made up for experience.

The store interface was easy to navigate...

I was not so satisfied that I could only choose between a couple of brands....

I rated the product I bought 3 stars because I am highly dissatisfied with the sound quality of my laptop. It is very low altogether and once put at the highest volume the sounds distorts and pops, which shows proof of a low quality product. Only thing I was satisfied with was the speed of the laptop. I am considering a return. I spent over 2,000 AUD and I can't even get a good sound quality. Step your game up computer Alliance!

- Need to improve on shipping timeframe once order is placed. No excuses.
- Expect polite response when customer contact for queries, bargain or more info about the product.
+ Better pricing in eBay store

Easy to set up and that's where the good stuff stops. Unfortunately the cable supplied was damaged, can't easily set a static IP address, the multiple user accounts are extremely limited in that non admin users have one directory to share. Having to sign up to PLEX to stream media is a real hassle, on some devices you may have to acutally pay to use PLEX. If you are looking to back up your own data (private or business) and no one elses then this is excellent, the mobile access is really good.

I was very pleased with the price for the laptop I purchased, and the relatively quick delivery. I was underwhelmed by the payment, invoicing, and receipting process, which left a fair bit to be desired and made my reimbursement from my workplace unnecessarily laborious, however the staff did try to be helpful and replied to my email over the weekend.

I bought a 2080Ti got it for a really good price lowest I've ever seen it. Site is easy to navigate and they have a good range.

The only downside is shipping I would avoid Star Track took a week and a half to get a product with express shipping with other couriers I usually receive goods in 48 hrs.

Placed my order and received and email when all items were available for payment and pickup. On arriving in store I was told that one of the items on my order was showing zero stock. The salesperson didn't elaborate on what he would do to fix the issue until I made it clear that I wasn't happy. Only then did he offer a comparable item at the same price. The other item wasn't better, just a different brand (Asus versus MSI).

The computer arrived promptly and in good condition. However, when it was set up the language was Czechoslovakian and not English. Using Google we managed to find some English language but when the computer was restarted it reverted to Czech and English. I phoned your help line and was told to drop the computer in. (I am in far north Queensland so impossible. I was then told to just take it to a local computer place. Which I did. $120 later I now have a computer that works. Very disappointed that you would send out a computer without the English language installed.

Shop with CA for many year, so far so good. Just one thing I hate is they always ship without any protection, I get it, it just a box but I do care about the box. As a pc builder box is important as we always want it in perfect shape not rectangular package arrive in triangle form.

At first, they put the incorrect name on the shipping label and tax invoice for my order. I called them up and they were quite rude over the phone blaming me for using the same eBay account to order for my friend before, and eventually hanged up on me. I put the correct name and address on my order through the eBay interface for this order. How am I suppose to know how their internal system work? Worst customer service experience ever.

Edit: I called up two more times afterwards, and finally the third customer service rep took care of the problem and fixed everything. However, my order is still delayed over the weekend.

I usually avoid Computer Alliance due to their average prices and uninformed staff.

Recently the prices have been more competitive. Unsurprisingly, the staff are still incompetent.

Go to Umart