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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,426 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (10)
  • Return Claim MadeYes (0) · No (10)
  • Shipping
    3.0 (7)
  • Customer Service
    2.0 (2)
  • Warranty Claim MadeYes (1) · No (10)
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Grace from the 'burbs

Grace from the 'burbsGreater Melbourne (Inner), VIC

Product/price OK but no wrapping

published

The products/pricing & delivery R good/fast; but if I knew they'd just slap a label on the naked box I wouldn't buy from here. I don't need my postie making fun :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedThrustmaster TX Racing Wheel Leather Edition TM-0180
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Natalie

NatalieSouth East Queensland, QLD

Internet Splitter

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMount Gravatt
Warranty Claim MadeNo
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GGADS

GGADSGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 4 likes

Courier let down otherwise fast service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung 34" Ultra WQHD Monitor LS34J550WQEXXY
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MaverickConsumer

MaverickConsumerQueensland

  • 2 reviews
  • 12 likes

Good product, but can be improved.

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi Trident 3 9SA-433AU
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The reviewer stated that an incentive was offered for this review

BauhnOwner

BauhnOwner

  • 6 reviews
  • 1 like

MSI GL63 Purchase....

published

Store had a lot of notebooks on demo/powered on.. Great. Store was very busy (Sunday 30June - tax time). Was hard to get salesman to help with purchase...few staff at checkout counter not doing anything however. Did purchase using zip pay...had to prompt salesman (I think he was the Manager) for a computer to use so I can do the online order. Did not ask if I wanted a mouse, monitor etc etc. Good prices and range of products made up for experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationComputer Alliance, Mt Gravatt
Warranty Claim MadeNo
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M J.

M J.Greater Melbourne (Inner), VIC

Fast Computer, Low Sound Quality...

published

The store interface was easy to navigate...

I was not so satisfied that I could only choose between a couple of brands....

I rated the product I bought 3 stars because I am highly dissatisfied with the sound quality of my laptop. It is very low altogether and once put at the highest volume the sounds distorts and pops, which shows proof of a low quality product. Only thing I was satisfied with was the speed of the laptop. I am considering a return. I spent over 2,000 AUD and I can't even get a good sound quality. Step your game up computer Alliance!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Sameer Choudhari

Sameer ChoudhariSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Delay in shipping & need to improve customer service

published

- Need to improve on shipping timeframe once order is placed. No excuses.
- Expect polite response when customer contact for queries, bargain or more info about the product.
+ Better pricing in eBay store

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product Purchased6TB WD 3.5" 7200rpm SATA 6Gb/s Black HDD PN WD6003FZBX
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SPIDERPIG

SPIDERPIGCentral Queensland, QLD

  • 3 reviews
  • 1 like

WD My Cloud Home Duo is very meh

published

Easy to set up and that's where the good stuff stops. Unfortunately the cable supplied was damaged, can't easily set a static IP address, the multiple user accounts are extremely limited in that non admin users have one directory to share. Having to sign up to PLEX to stream media is a real hassle, on some devices you may have to acutally pay to use PLEX. If you are looking to back up your own data (private or business) and no one elses then this is excellent, the mobile access is really good.

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
Product PurchasedWestern Digital My Cloud Home Duo
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Mixed bag

published

I was very pleased with the price for the laptop I purchased, and the relatively quick delivery. I was underwhelmed by the payment, invoicing, and receipting process, which left a fair bit to be desired and made my reimbursement from my workplace unnecessarily laborious, however the staff did try to be helpful and replied to my email over the weekend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP ENVY 15
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Tarique

TariquePerth, WA

Good deals

published

I bought a 2080Ti got it for a really good price lowest I've ever seen it. Site is easy to navigate and they have a good range.

The only downside is shipping I would avoid Star Track took a week and a half to get a product with express shipping with other couriers I usually receive goods in 48 hrs.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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I expected better

published

Placed my order and received and email when all items were available for payment and pickup. On arriving in store I was told that one of the items on my order was showing zero stock. The salesperson didn't elaborate on what he would do to fix the issue until I made it clear that I wasn't happy. Only then did he offer a comparable item at the same price. The other item wasn't better, just a different brand (Asus versus MSI).

bill4017

bill4017

  • 2 reviews
  • 1 like

Vive VR headset

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedvive headset
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2 comments
bill4017
bill4017

I agree same issues with mine, also agree on 3D I like both but they have their problems,

bill4017
bill4017

I just answered my own comment I did not look at the name.

Wrong language installed

published

The computer arrived promptly and in good condition. However, when it was set up the language was Czechoslovakian and not English. Using Google we managed to find some English language but when the computer was restarted it reverted to Czech and English. I phoned your help line and was told to drop the computer in. (I am in far north Queensland so impossible. I was then told to just take it to a local computer place. Which I did. $120 later I now have a computer that works. Very disappointed that you would send out a computer without the English language installed.

Len1010

Len1010South East Queensland, QLD

  • 54 reviews
  • 82 likes

Friendly Helpful Sales Staff, But not a computer or IT Specialist by any means.

published
Will K.

Will K.Brisbane

  • 2 reviews

Good except for that queue

published
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Good, but shipping is terrible.

published

Shop with CA for many year, so far so good. Just one thing I hate is they always ship without any protection, I get it, it just a box but I do care about the box. As a pc builder box is important as we always want it in perfect shape not rectangular package arrive in triangle form.

amrak

amrakSydney

  • 20 reviews
  • 17 likes

Horrible first impression. Problem fixed during later communications.

published

At first, they put the incorrect name on the shipping label and tax invoice for my order. I called them up and they were quite rude over the phone blaming me for using the same eBay account to order for my friend before, and eventually hanged up on me. I put the correct name and address on my order through the eBay interface for this order. How am I suppose to know how their internal system work? Worst customer service experience ever.

Edit: I called up two more times afterwards, and finally the third customer service rep took care of the problem and fixed everything. However, my order is still delayed over the weekend.

Owen E

Owen EBrisbane

Great product supplied - just not what I asked for

published
Jazzdaz

JazzdazBrisbane

  • 12 reviews
  • 15 likes

This is actually a 2.5 star review

published

Surprising Prices

published

I usually avoid Computer Alliance due to their average prices and uninformed staff.

Recently the prices have been more competitive. Unsurprisingly, the staff are still incompetent.

Go to Umart

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Questions & Answers

hotmud

hotmudasked

Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

Rajesh

Rajeshasked

Computer Alliance

Could you pse let me know who is CEO or Business Development Head or Sales Head of Computer Alliance?

No answers
율 김.

율 김.asked

Computer Alliance

Hi , do you have laptop "gl731gt-h7101t"??
If i order online, how long does it take to receive the goods?? Please reply. Thanks

2 answers
Computer Alliance
Computer A.Computer Alliance

Hi, we have this notebook in stock. Current delivery times are typically slower than normal, but it also depends on where you are. If you email sales@computeralliance.com.au with your location details we can assist further.
Regards,
Computer Alliance

Brent Bryan
Brent Bryan

speak to Alex. the only decent salesmen there

Get an answer from our members and Computer Alliance representatives

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