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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,621 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    5.0 (1,218)
  • Return Claim MadeYes · No (1,307)
  • Shipping
    4.9 (916)
  • Customer Service
    4.9 (135)
  • Warranty Claim MadeYes (20) · No (1,188)
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Reliable service

published

Ordered an Ultrawide Philips monitor that was dispatched quickly. Some delays due to Australia Post, but product arrived after 3 weeks and was as per expectations. Only had limited reason to engage directly with customer service at Computer Alliance and found them to be exceptionally responsive!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Pete Butcher
Pete ButcherSouth East Queensland, QLD

Great team and easy to deal with.

published

Needed a hub/dock to use my work laptop at home with dual screens. Got good advice via the chat and the team instore were great.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Sabbir
SabbirSydney, NSW
  • 3 reviews

Great and cheaper than anyone

published

Super easy, fast delivery, exactly the perfect product that I wanted. Very satisfied. It is exactly the perfect item that I have searched everywhere. All the places are either expensive or unavailable. But I found here cheaper and available.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Rachael Douglas
Rachael DouglasSouth East Queensland, QLD
  • 3 reviews
  • 4 likes

What a wonderful experience as a customer.

published

All sales agents were very well presented (ironed shirts tucked into their slacks) and were thorough, helpful, well-informed and personable. Good customer service is hard to come by, but I appreciate it when it’s received. They had a great range and a very well laid out store. Very satisfied with my laptop and the in-store experience.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Product PurchasedASUS TUF Gaming A15
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Ewid
Ewid
  • 2 reviews

Great service, great price

published

I have ordered for computer alliance on multiple occasions and their service and products have always been outstanding. I recommend this online store

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Thomas
ThomasFar North Queensland, QLD
  • 2 reviews
  • 1 like

Classy service

published

shopped here for years when lived at garden city. lots of quality stock fantastic online service with excellent turnaround.
Ive never needed to get my tech from anywhere else & will continue to support CA for years to come. 5 stars from me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung 980 PRO PCle 4.0 NVMe M.2 SSD
Peter Hunt
Peter HuntGreater Melbourne (Outer), VIC

Excellent service and quick response’s though email from enquires.

published

Easy website to use and easy to find what you want, with a good range of quality products. At very reasonable prices.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
Catherine
CatherineCanberra 2600, ACT

Fantastic Service

published

Site was easy to navigate, found what I was looking for
Competitive price, fantastic service and speedy delivery.
Would definitely recommend them and use them again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen with Charging Case
Michael T.
Michael T.Sydney, NSW

Great Service & Product

published

Shopped around for parts at a few places, had a couple of queries, these guys had great customer service and were by far the fastest to respond & ship. Would definitely recommend.

Got a MAG Z590 Torpedo & 11700k. HUGE difference upgrading from 6700k. While the 11700k seems to run VERY warm, the Z590 Torpedo heat sinks seem to be quite good for cooling and looks really nice. Bought MOBO for OC but haven't experimented with it yet because of heat fears - so can't comment on those features.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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joseph de maria
joseph de mariaSydney, NSW

EPOS 1200 Awesome

published

very easy to navigate the store if you know what you're looking for, I was very satisfied with the range not bad at all, quality is very good happy with my purcase

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great online transaction

published

Got a great deal on the router, and delivery was really quick - arrived within 4 days. Very good transaction! Can't complain at all.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS RT-AC68U
Sophia
SophiaSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Great customer service

published

I went to the shop and Brett was there to help me. I appreciate the time he took to explain to me the options and I ended up buying the monitor which I needed to set up my home office. Thank you.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeNo
Product PurchasedAsus 34 inch VP348 monitor
Electronics & Computing Shops

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Great Store!

published

Really happy with my experience in store and online. When building my first PC I went in store and the staff were super friendly and knowledgeable and the service was really quick. My online experience has also been wonderful with quick dispatching and delivery. I rave so much about it all my friends use Computer Alliance!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Good to find store who actually has items in stock ready to ship Aust wide.

published

Was able to speak directly with technical staff re items, also someone who could physically check stocks and assure me of next day despatch.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased8 Port TP-Link TL-SG1008MP
Colin
ColinSouth East Queensland, QLD
  • 2 reviews

The multi- printer is working well and I'm happy with the purchase.

published

The store staff were very helpful, on a weekend too, and I would highly recommend Computer Alliance, the web sight was easy to navigate as well.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBrother MFC-J5730DW
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Questions & Answers

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

hotmud
hotmudasked
Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

See all Computer Alliance questions

Get an answer from our members and Computer Alliance representatives

Computer Alliance

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