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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,603 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    5.0 (1,204)
  • Return Claim MadeYes · No (1,291)
  • Shipping
    4.9 (906)
  • Customer Service
    4.9 (130)
  • Warranty Claim MadeYes (20) · No (1,174)
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Great Store!

published

Really happy with my experience in store and online. When building my first PC I went in store and the staff were super friendly and knowledgeable and the service was really quick. My online experience has also been wonderful with quick dispatching and delivery. I rave so much about it all my friends use Computer Alliance!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Good to find store who actually has items in stock ready to ship Aust wide.

published

Was able to speak directly with technical staff re items, also someone who could physically check stocks and assure me of next day despatch.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased8 Port TP-Link TL-SG1008MP
Colin
ColinSouth East Queensland, QLD
  • 2 reviews

The multi- printer is working well and I'm happy with the purchase.

published

The store staff were very helpful, on a weekend too, and I would highly recommend Computer Alliance, the web sight was easy to navigate as well.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBrother MFC-J5730DW
CAM
CAMSydney, NSW
  • 2 reviews
  • 3 likes

So easy!

published

Service was amazing. So helpful and courteous. Delivery was next day from QLD to Sydney for LG USB 2.0 External SLIM DVD Writer which was easy to install, inexpensive and working well.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased LG USB 2.0 External SLIM DVD Writer black
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Spud
SpudGreater Melbourne (Metropolitan), VIC

Buying from computer alliance

published

Ordered a gaming mouse from this company.
Order was packed and shipped straight away.
Will use and support this company as much as I can.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Brad
Brad
  • 3 reviews

Customer Service great but product purchased poor to use

published

Staff polite and courteous on phone and delivery time was received quickly.
Purchased product AOC 15.6" AOC 16T2 FHD IPS Touch USB-C Portable Monitor -
This product is very awkward to use with multifunction buttons to access features that are only really displayed on screen when another device is plugged in, otherwise it looks good for a display for my ATEM Mini Pro ISO.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Jack L.
Jack L.Wide Bay-Burnett, QLD
  • 4 reviews

Excellent aftersales support

published

I received my workstation fast and to the correct specification. However, soon after I started experiencing issues that seemed related to the graphics card. I tried to avoid sending the whole system back to Brisbane (I live in regional QLD) so I provided detailed issue description to the guys at CA and they agreed to exchange the GPU only, rather than returning the whole box to Brisbane for diagnostics.
The new graphics card works great. The whole process was fast and efficient.
Great stuff, guys. I couldn't recommend you more.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

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Wendy Z.20 Mar 2020
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Next
Paul and Karen
Paul and KarenSouth East Queensland, QLD

Great service

published

We found staff to be very helpful, they told us what were were told to get wasn't needed and told us a better solution for our problem. We would've spent more money the first way but it wouldn't have fixed the problem. Their solution was 20% of what we would've spent and fixed the problem and they even brought up a youtube video to show us what to do. Very impressed and will shop here in future.
Paul and Karen

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt Brisbane
Warranty Claim MadeNo
Product PurchasedThermaltake TG-50
Hamish
HamishIllawarra, NSW

Quality Service

published

Easy to use website, including two factor authentication giving me confidence in the purchase. I bought two well priced monitors, they arrived very quickly and performed as expected. I received a follow up email from them checking I was satisfied with their service, and wont hesitate to purchase from them again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Mary
MarySydney Surrounds, NSW
  • 2 reviews

I was thrilled with my purchase and especially impressed with the prompt delivery to my unit door.

published

Easy to find the product I was looking for and please to find you had it in stock. So far I am pleased with the quality and function of the MFC

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBrother A3 Multi-Function MFC-J6930DW

Fast shipping!

published

I recived the item in 3 days with standard shipping!
Every other place ive shopped at has taken up to 5 weeks due to the increase because of covid.
10/10!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi MAG B550 TOMAHAWK Motherboard
GJM
GJMSydney, NSW

Excellent service - fast turnaround

published

I made an online order for an external soundcard. The item was shipped same day, and delivery was the next day, interstate.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSoundblaster X-Fi 5.1
Electronics & Computing Shops

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rsdjhenry
rsdjhenrySouth East Queensland, QLD
  • 3 reviews

Good store to deal with.

published

Purchased a Brother A3 printer very good service. Easy to deal with. Store is easy to find products on-line. Very well presented store. Ordered over the phone & picked up printer later in the day. It was ready waiting for me.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt Qld.
Warranty Claim MadeNo
Product PurchasedBrother A3 Multi-Function MFC-J6930DW

could not believe how fast this arrived.

published

terrific service..i was worried being a shop in qld...but I needed a document camera asap...2 days later its delivered...wow! couldnt be happier

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Rick
RickSouth East Queensland, QLD
  • 2 reviews

Great laptop, great service

published

Website was very easy to navigate, and when we wanted clarification about features, the team was a phone call away great experience

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS 14" F407UA-EB352T Laptop
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Questions & Answers

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

hotmud
hotmudasked
Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

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Computer Alliance

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