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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,627 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

  • Product Quality
    5.0 (1,118)
  • Return Claim MadeYes · No (1,191)
  • Shipping
    4.9 (847)
  • Customer Service
    4.9 (120)
  • Warranty Claim MadeYes · No (1,191)
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Reviewer Photos & Videos

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Laptop

published

I purchased my laptop though website. Very easy to navigate. The laptop is spectacular and a fantastic price. I also contacted Computer Alliance by phone and the service they provided was amazing. I will certainly recommend them to my friends.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great service, great product.

published

The specific computer (HP Probook, 630 G8 Notebook) was recommended by a relative for our son to use in Year 12. The computer is ideal, the website was great, with a sophisticated mechanism for payment security, and it arrived sooner than we expected.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Good deal!

published

Got a good price for an entry level gaming laptop, very happy with the purchase. Transaction was smooth, didn't worry about anything

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedgigabyte g5 kc

Painless!

published

These guys are just easy to shop with! Good communication, good prices and quick shipping! I will shop here again!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Chris M.
Chris M.South East Queensland, QLD

Excellent Service

published

Such a breeze to navigate website, able to find what I needed and great prices. Order sent promptly and on time

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
M N.
M N.Sydney, NSW

Quick delivery and superb communications.

published

The UPS purchased, arrived in NSW promptly and safely.
Computer Alliance's follow-up communications to ensure satisfaction of my purchase and trouble-shooting if required was pleasing.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCyberPower 1300EPFCLCD UPS

Reliable service

published

Ordered an Ultrawide Philips monitor that was dispatched quickly. Some delays due to Australia Post, but product arrived after 3 weeks and was as per expectations. Only had limited reason to engage directly with customer service at Computer Alliance and found them to be exceptionally responsive!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Pete Butcher
Pete ButcherSouth East Queensland, QLD

Great team and easy to deal with.

published

Needed a hub/dock to use my work laptop at home with dual screens. Got good advice via the chat and the team instore were great.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Sabbir
SabbirSydney, NSW
  • 3 reviews

Great and cheaper than anyone

published

Super easy, fast delivery, exactly the perfect product that I wanted. Very satisfied. It is exactly the perfect item that I have searched everywhere. All the places are either expensive or unavailable. But I found here cheaper and available.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Electronics & Computing Shops

Find out how Computer Alliance compares to other Electronics & Computing Shops

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Rachael Douglas
Rachael DouglasSouth East Queensland, QLD
  • 3 reviews
  • 4 likes

What a wonderful experience as a customer.

published

All sales agents were very well presented (ironed shirts tucked into their slacks) and were thorough, helpful, well-informed and personable. Good customer service is hard to come by, but I appreciate it when it’s received. They had a great range and a very well laid out store. Very satisfied with my laptop and the in-store experience.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Product PurchasedASUS TUF Gaming A15
Thomas
ThomasFar North Queensland, QLD
  • 2 reviews
  • 1 like

Classy service

published

shopped here for years when lived at garden city. lots of quality stock fantastic online service with excellent turnaround.
Ive never needed to get my tech from anywhere else & will continue to support CA for years to come. 5 stars from me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung 980 PRO PCle 4.0 NVMe M.2 SSD
Peter Hunt
Peter HuntGreater Melbourne (Outer), VIC

Excellent service and quick response’s though email from enquires.

published

Easy website to use and easy to find what you want, with a good range of quality products. At very reasonable prices.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Electronics & Computing Shops

Find out how Computer Alliance compares to other Electronics & Computing Shops

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Catherine
CatherineCanberra 2600, ACT

Fantastic Service

published

Site was easy to navigate, found what I was looking for
Competitive price, fantastic service and speedy delivery.
Would definitely recommend them and use them again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen with Charging Case
Michael T.
Michael T.Sydney, NSW

Great Service & Product

published

Shopped around for parts at a few places, had a couple of queries, these guys had great customer service and were by far the fastest to respond & ship. Would definitely recommend.

Got a MAG Z590 Torpedo & 11700k. HUGE difference upgrading from 6700k. While the 11700k seems to run VERY warm, the Z590 Torpedo heat sinks seem to be quite good for cooling and looks really nice. Bought MOBO for OC but haven't experimented with it yet because of heat fears - so can't comment on those features.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

joseph de maria
joseph de mariaSydney, NSW

EPOS 1200 Awesome

published

very easy to navigate the store if you know what you're looking for, I was very satisfied with the range not bad at all, quality is very good happy with my purcase

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

hotmud
hotmudasked
Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

See all Computer Alliance questions

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Computer Alliance

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