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Computer Alliance

Computer Alliance

Online store, Physical store
4.8 from 2,621 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Computer Alliance

Reviews

4.0
45 reviews
  • Product Quality
    5.0 (26)
  • Return Claim MadeYes (33) · No
  • Shipping
    4.9 (16)
  • Customer Service
    5.0 (10)
  • Warranty Claim MadeYes (11) · No (19)
Previous
Next
GeoffB
GeoffBSouth East Queensland, QLD
  • 3 reviews

Great service as usual

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationMt Gravatt
jk82
jk82Melbourne
  • 6 reviews
  • 4 likes

Good shop - but returns take a while

published

Good shop but returns take a while. If you have to return a product then it can take a while due to shortages.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedASUS TUF Gaming GeForce RTX 3070
Codez
Codez
  • 2 reviews

Really great service! Will always recommend!

published

I bought a gaming pc from computer alliance, it was all put together really quickly and they kept me in the loop for the entire experience.

There was a fault 10 or so months after buying the pc (not computer alliances fault) just a faulty part, they took the pc and found the issue and repaired it for free within two days of me giving the back the PC.

Will reccomend this company to ANYONE in the brisbane area and beyond, looking to purchase a gaming rig.

Only have had positive experiences with staff, and they went above and beyond to repair my pc.

10 star.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationMy gravatt brisbane store
Warranty Claim MadeYes
A to B driver
A to B driverBrisbane
  • 4 reviews
  • 1 like

Excellent prices, excellent support

published

After buying the parts online from their online store (super easy, fantastic prices) for my new gaming PC, I assembled it but there was no monitor signal.

I took it in on Saturday morning and the very helpful technician glanced at the parts and immediately identified the issue.

My PC was fixed on the same day free of charge.

I will definitely be returning and recommending them to friends and family!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationMt Gravatt
Warranty Claim MadeNo
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Great service

published

I received fast service and delivery interstate even in these covid times.
Website was easy to navigate and products were a reasonable price.
When I needed to contact the service people, it was no trouble at all and they were really helpful
Good service , nothing to complain about

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Cody C.
Cody C.Metropolitan Adelaide, SA

amazing customer service

published

I brought a wrong graphics card model and unfortunately need to return it. Return process is clear, the guy who respond to my email is very patient and reply within a short time.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo

Happy with the purchase, fast delivery

published

Item was shipped super fast. My Emails answered promptly. The Product was amazing. Very very happy with everything. Items were better than expected and packaging was very secure and safe

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMsi gaming laptop
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Related Articles

Previous
Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
JoeBloggs
JoeBloggsSouth East Queensland, QLD
  • 4 reviews
  • 14 likes

Best Showroom in Brisbane

published

Computer alliance has the nicest PC showroom, I also ways enjoy visiting CA to see all the latest gaming rigs and laptops on display. Certainly gives me ideas for my next build. All round computer alliance is really good, great pricing, good sales staff, fast and fantastic after sales support.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes

Incredible communication and help

published

Bought a monitor on eBay that wasn’t compatible with laptop. Incredible communication in explaining input/output ports, plus help through the return process. 90% refund, even paying return postage! Amazing! ThankYou!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Electronics & Computing Shops

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lexxel
lexxelMetropolitan Adelaide, SA
  • 81 reviews
  • 54 likes

Great service and prompt delivery

published

I bought the Sound Blaster AE5 from them, came in quick time, their web site is good and managed to pick up a bargain on the sound card.
Well worth buying from if its right for you.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Robert O.
Robert O.South East Queensland, QLD
  • 2 reviews

Absolute Beast

published

Customer services was great! Quick responses to any email enquiry. The desktop itself is a beast of a computer, everything opens to quickly and games load incredibly fast! Ultra for days!

Product Quality
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMSI Infinite X
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Felix H.
Felix H.South East Queensland, QLD

Infinite S 9SC-004AU Amazing!!!!!! Awesome CRazy Good

published

Computer Alliance is the MSI Store of QLD, SO great, so helpful and the products are
fantastic the blow my mind away. Today was the first day ever entering computer alliance, and as soon as i walk through the doors my jaw dropped then followed by a humungus smile on my face with all the MSI products on display. thank you so much MSI :]

Product Quality
5/5
Customer Service
5/5
Return Claim MadeYes
Store Locationcomputer alliance
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Kane
KaneSouth East Queensland, QLD

This is perfect! Can’t wait to use it!

published

When I was in the store it was easy to navigate around and find the product that I wanted to buy, the staff were very friendly and kind. They were very helpful in helping me find the product that I desired.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeYes
Store Location4122
Warranty Claim MadeYes
Product PurchasedMSi Infinite PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Ish
IshSydney, NSW

This msi computer is amazing thank you so much computer alliance and msi. I love my computer and monitor.

published

It was very easy to find the computer I wanted and I am very satisfied of the quality of my product and thank you again it’s so good. I can’t wait to tell all my friends.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Vin
VinSouth East Queensland, QLD

MSI-Infinite X Plus 9SF-493AU

published
Product Quality
5/5
Customer Service
5/5
Return Claim MadeYes
Store LocationComputer alliance
Product PurchasedMSi Infinite PC
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Tracey H.
Tracey H.asked
Computer Alliance

If I were to buy a motherboard to pick up, how would I ask them to do a BIOS software update? Do I call them after I make the purchase or is there an option on the website?

1 answer
Computer Alliance
Computer A.Computer Alliance

Ring through to Sales and order the mainboard for pickup, they will organize the BIOS update for you and call when completed

Tracey H.
Tracey H.asked
Computer Alliance

Do you guys do BIOS updates for motherboards?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi Tracey, Yes our service technicians do Bios updates on request. Contact us via phone on 34213200 or visit the store

hotmud
hotmudasked
Online store

does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?

1 answer
Computer Alliance
Computer A.Computer Alliance

Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.

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Computer Alliance

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