It’s a SCAM
If I could give a half star I would!
I ordered over $300 worth of products only for the address to be messed up. Then they said to wait until the product arrives until I get my money back… it’s been over TWO MONTHS! Listen, DO NOT ORDER FROM THIS COMPANY. They are NOT Australian & dodgy
Cannot make contact
This company charges international bank fees even though they claim to be an Australia Company. They are definitely not Australian. You cannot contact them through any other means other than email. The phone number on the website is not a real number. I find this practice quite deceptive. This company will not allow me to remove products from my shopping cart, so I cannot proceed with my purchase. In addition, now that I have read some reviews claiming that their product is "fake", I'll take my business elsewhere. Very disappointing experience ...with the customer service of this company. Not sure that the products are fake, but given I cannot call them up and discuss my order issues, I have decided not to use them any more. In addition, their response to my previous email regarding additional bank charges was condescendingly generic. Very disappointed....
The reviewer stated that an incentive was offered for this review
Don’t do it.
My wife ordered over $280 of cosmetics off this dodgy company, the items did not arrive & they are saying no refund until the so called items are returned to them. We keep getting an the same response from them saying this. The phone number that you can call is not connected and even the fair trading Australia are saying this. I would not go near this company or the other company enviro skincare, which I think ? Are the same.
Unauthorized stockist of Environ Skincare
This website sells Environ skincare online, claiming they are locally based in New Zealand, then found they also have a website for Australia and the UK. Products are sent from the USA. This company is an unauthorised Environ stockist from the USA. Environ prides itself on its brand and only sells their product to authorised stockists instore, you can find a list of stockists world wide on the Environ website. According to Environ South Africa they do not allow the selling of their products to be purchased online due to the nature of the pro...duct. These are cosmeceuticals, meaning they are very active, and can be harmful on the skin if customers choose to self diagnose, this product is only sold by authorised skincare specialists or dermatologists. Don't become a victim to counterfeit skincare products. I contacted the support team at concept skincare once I found the article on the environ skincare website, this was after my $170 purchase, they have not responded. Payment is made only by Paypal. http://www.environskincare.com/press-release/environ-unauthorised-stockists-press-release/ October 26th 2018 Update: Fake Environ products Ok so this is a follow up from my last post. I brought the real products today from a local business. I made the mistake earlier in the year by purchasing product online from concept skincare, which btw the real company www.environskincare.com do not allow their stockists to sell online due to the nature of the product. I have pictures of both products and ingredient list of each. This company is selling fake environ products. The products on the right are real, the products on the left are fake.
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