Exceptional service and high quality productThis
Overall I had a really positive shopping experience. The website is easy to navigate, and there are a good variety of options to choose from. The service was prompt and efficient, and I was impressed with the follow up emails upon placing my order. I ordered cabinets for my study and was extremely happy with the quality, especially for the price I paid. I have had several compliments on them already.
I love my recliner!
I found it easy to compare lots of different options. Made an enquiry and eventually bought at the store (I had to sit in it first to make sure). So far the quality seems very good. I am vey happy and would definately use connect furniture again.
The navigation was a breeze, the range of products great and I found products that I could not find anywhere else
Reasonable Product. Overpriced, but suited my décor.
Linked through to Triple J Furniture to purchase 2 wooden stools for our kitchen/dining area. A bit of mucking around to get a shipping quote. Prompt shipping and delivery. Courier went to some length to place items in a secure location - a far cry from the usual "dump and run" and items were appropriately packaged for shipping. Overpriced for the quality (made in Indonesia). We'll see if I actually receive the promised rebate.
basically a scam
ordered a outdoor bench swing never received with multiple emails sent back and forth to parties with phone numbers that no one picks up, been 5 month no money back no item 550 dollars stolen
Purchased two sun loungers through connect furniture with a cash back offer back in May. Never received the cash back. Followed up mid August with no reply to messages or emails. RUDE. Very deceptive. Buyer beware!
There was a range of products on show, the manufacturer was very helpful and the product has met our needs!! Dealing with the online team was email and text without issues, the manufacturer was able to interpret our design and discuss with us the required result. Our new desks are great and fit the space.
This company engages in spam, contravening the Spam Act 2003.
I have never done business with them.
My business has never done business with them.
Yet my business email address gets constant email from them.
I have reported the emails to ACMA and suggest any others who get them do so also. The forwarding email to report them can be found on ACMA's website.
Never do business with a company that engages in such awful and illegal marketing tactics.
Cannot get delivery price unless phone number provided, email address not enough, will go elsewhere where delivery cost is provided if you wish to proceed with the order, you will not get an order from me
Excellent service; Excellent product; Highly recommended!!!
* With the help of "Connect Furniture" it was easy to navigate the Store, "Trojan Homeware" (Retailer X79621); find what we wanted, contact the shop owner, Payam and organise the Order and delivery.
* Payam' help and friendliness during all the steps of the process of ordering and organizing delivery was exceptional.
* The goods were delivered from Sydney to Melbourne in just TWO business days.
* After unpacking, we found the quality of coffee table was perfect and assembling was super easy.
* We HIGHLY recommend this Retailer, "Trojan Homeware" to anyone who is seeking excellent quality product, combined with an exceptional professional Customer service.
The reviewer stated that an incentive was offered for this review
So sick of unsolicited email spam from this site. I would never buy from businesses who do this as its very unprofessional and unwanted. I would strongly suggest they review their email lists and check that clients have in actual fact signed up
Tried 3 times to make contact. Bought thousands of dollars of furniture elsewhere. The items i was after said contact seller but alas no response. Waste of time. Tried to call but got " experiencing high volume". Again useless.
A very good service to have. The range of products is great however I found the search process a little difficult to navigate with products not related to the keyword coming up. Communication via email was very good.
I would rather buy from the sellers directly
Waited for ages for the seller to get back me on Connect Furniture. Then I did an image search and found the seller and bought from them directly and landed a much better deal. I would suggest to buy from the sellers directly and ask for a better deal.
Complete waste of time
Hopeless online ordering. Would not calculate delivery and had to wait for customer service to come back to me with details (chased via phone and email). By the time they got back the items were sold out and then tried to upsell me to higher priced items.
Questions & Answers
Do you have a store loaction? If so, where and is it open to the public. Cheers-Lynn
Hi Lynn, we represent over 1,000 furniture businesses across Australia so there are sure to be some in your area. I would suggest you find the product you like and select the "Contact Seller" button, with your request to see in-store. As well as going to the relevant seller, our systems will also match your request to any similar sellers and items in your area so that you get the best result. Also, if you do go ahead and purchase, just drop us a line and let us know, and we will provide you with a further cash back. That's just our way of thankjing you for using our service.
Hi Nick, thanks for your prompt reply. We actually live in Townsville Nth Qld and I doubt any of the sellers would be here. We are interested in the Stockholm range...namely, the entertainment unit in oak $499, the 7 piece seater oak dining suite/with 6 panel back chairs in oak with a cream linen on seats $1389. It would be great if we would be able to view these items beforehand. There is a chance however, that we could also view them in Brisbane if their are any sellers of these items there. Particularly, close to the Brisbane airport area or suburbs nearby. I'll await your reply. And, may thanks for the 'cash back 'offer also. We would certainly take you up on that should we make a purchase. Best Regards-Lynn
Hi Lynn, can I ask you to please enter an enquiry via the website either by using the "Contact Seller" button on the product page for the Stockholm entertainment unit, or by clicking on the "Contact Us" link in the footer. That way we will have contact details and will be able to respond effectively.
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|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas||Bedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas|
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