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Connect Furniture

Connect Furniture

Online store, Physical store
2.8 from 101 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Connect Furniture

Reviews

  • Product Quality
    3.8 (6)
  • Return Claim MadeYes (0) · No (10)
  • Warranty Claim MadeYes (0) · No (10)
  • Product Appearance As advertised (6) · Not as advertised (0)
  • Shipping
    3.4 (7)
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Doris
DorisGreater Melbourne (Metropolitan), VIC

I love my recliner!

published

I found it easy to compare lots of different options. Made an enquiry and eventually bought at the store (I had to sit in it first to make sure). So far the quality seems very good. I am vey happy and would definately use connect furniture again.

Product Quality
4/5
Incentivised Review No
Sam
Sam
  • 2 reviews
  • 4 likes

Excellent Service

published

The navigation was a breeze, the range of products great and I found products that I could not find anywhere else

Product Quality
5/5
Shipping
4/5

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0.0
(1,234)
Punky
Punky
  • 19 reviews
  • 10 likes

Reasonable Product. Overpriced, but suited my décor.

published

Linked through to Triple J Furniture to purchase 2 wooden stools for our kitchen/dining area. A bit of mucking around to get a shipping quote. Prompt shipping and delivery. Courier went to some length to place items in a secure location - a far cry from the usual "dump and run" and items were appropriately packaged for shipping. Overpriced for the quality (made in Indonesia). We'll see if I actually receive the promised rebate.

Product Quality
3/5
Shipping
5/5
tristan
tristanSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

basically a scam

published

ordered a outdoor bench swing never received with multiple emails sent back and forth to parties with phone numbers that no one picks up, been 5 month no money back no item 550 dollars stolen

Product Quality
1/5
Shipping
1/5
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Kendall
KendallSydney, NSW

Don't bother!

published

Purchased two sun loungers through connect furniture with a cash back offer back in May. Never received the cash back. Followed up mid August with no reply to messages or emails. RUDE. Very deceptive. Buyer beware!

Incentivised Review No
Return Claim MadeNo
rilsep1
rilsep1
  • 2 reviews

Supprise!!

published

There was a range of products on show, the manufacturer was very helpful and the product has met our needs!! Dealing with the online team was email and text without issues, the manufacturer was able to interpret our design and discuss with us the required result. Our new desks are great and fit the space.
Thanks!!

Product Quality
5/5
Shipping
5/5
Andrew C
Andrew CAdelaide
  • 2 reviews
  • 2 likes

Unsolicited Spammer

published

This company engages in spam, contravening the Spam Act 2003.
I have never done business with them.
My business has never done business with them.
Yet my business email address gets constant email from them.
I have reported the emails to ACMA and suggest any others who get them do so also. The forwarding email to report them can be found on ACMA's website.
Never do business with a company that engages in such awful and illegal marketing tactics.

Incentivised Review No
Dusanka lazovic
Dusanka lazovicGreater Melbourne (Outer), VIC

0 rating

published

Cannot get delivery price unless phone number provided, email address not enough, will go elsewhere where delivery cost is provided if you wish to proceed with the order, you will not get an order from me

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

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0.0
(1,234)
Boris and Izabella
Boris and IzabellaGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent service; Excellent product; Highly recommended!!!

published

* With the help of "Connect Furniture" it was easy to navigate the Store, "Trojan Homeware" (Retailer X79621); find what we wanted, contact the shop owner, Payam and organise the Order and delivery.
* Payam' help and friendliness during all the steps of the process of ordering and organizing delivery was exceptional.
* The goods were delivered from Sydney to Melbourne in just TWO business days.
* After unpacking, we found the quality of coffee table was perfect and assembling was super easy.
* We HIGHLY recommend this Retailer, "Trojan Homeware" to anyone who is seeking excellent quality product, combined with an exceptional professional Customer service.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

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Spammer site

published

So sick of unsolicited email spam from this site. I would never buy from businesses who do this as its very unprofessional and unwanted. I would strongly suggest they review their email lists and check that clients have in actual fact signed up

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Rich
RichDarling Downs, QLD

Useless website

published

Tried 3 times to make contact. Bought thousands of dollars of furniture elsewhere. The items i was after said contact seller but alas no response. Waste of time. Tried to call but got " experiencing high volume". Again useless.

Shipping
1/5
Incentivised Review No

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0.0
(1,234)

Connect Furniture

published

A very good service to have. The range of products is great however I found the search process a little difficult to navigate with products not related to the keyword coming up. Communication via email was very good.

Shipping
3/5
Incentivised Review No
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I would rather buy from the sellers directly

published

Waited for ages for the seller to get back me on Connect Furniture. Then I did an image search and found the seller and bought from them directly and landed a much better deal. I would suggest to buy from the sellers directly and ask for a better deal.

PPP
PPPSydney, NSW
  • 18 reviews
  • 29 likes

Complete waste of time

published

Hopeless online ordering. Would not calculate delivery and had to wait for customer service to come back to me with details (chased via phone and email). By the time they got back the items were sold out and then tried to upsell me to higher priced items.

Kalas
KalasSydney, NSW
  • 13 reviews
  • 5 likes

One stop shop....online!

published

Found this website whilst searching for a dining table. This website lists products from lots of companies. You simply find your item and purchase. Same price as you would buy direct from store but one great bonus is they offered me a 48 hour return policy where if I didn't like or want my purchase, they would refund the goods (obviously I pay the freight back). Majority online companies did not offer refunds for change of mind. I loved my dining table and kept it! Highly recommend them and it was great how I was able to speak to a person who took my order and was very helpful. Excellent customer service.

Questions & Answers

Notok
Notokasked
Physical store

Do you have a store loaction? If so, where and is it open to the public. Cheers-Lynn

4 answers
Connect Furniture
Nick D.Connect Furniture

Hi Lynn, we represent over 1,000 furniture businesses across Australia so there are sure to be some in your area. I would suggest you find the product you like and select the "Contact Seller" button, with your request to see in-store. As well as going to the relevant seller, our systems will also match your request to any similar sellers and items in your area so that you get the best result. Also, if you do go ahead and purchase, just drop us a line and let us know, and we will provide you with a further cash back. That's just our way of thankjing you for using our service.

Notok
Notok

Hi Nick, thanks for your prompt reply. We actually live in Townsville Nth Qld and I doubt any of the sellers would be here. We are interested in the Stockholm range...namely, the entertainment unit in oak $499, the 7 piece seater oak dining suite/with 6 panel back chairs in oak with a cream linen on seats $1389. It would be great if we would be able to view these items beforehand. There is a chance however, that we could also view them in Brisbane if their are any sellers of these items there. Particularly, close to the Brisbane airport area or suburbs nearby. I'll await your reply. And, may thanks for the 'cash back 'offer also. We would certainly take you up on that should we make a purchase. Best Regards-Lynn

Connect Furniture
Nick D.Connect Furniture

Hi Lynn, can I ask you to please enter an enquiry via the website either by using the "Contact Seller" button on the product page for the Stockholm entertainment unit, or by clicking on the "Contact Us" link in the footer. That way we will have contact details and will be able to respond effectively.

Get an answer from our members and Connect Furniture representatives

Connect Furniture

Details

Compare both Connect Furniture
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas
Compare both Connect Furniture
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