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Connect Skills Institute
mffGreater Melbourne (Outer), VIC
- Verified customer
no help been 2 months the assessor hasn't gotten back to me feels like a scam
I have contacted the assessor [name removed] 4 times over the past 2 months. Still haven't heard back from them i have just contacted them again about the same issue and contacted admin. I have submitted 2 out of 3 segments to be assessed over 2 months ago and nothing i cant submit the 3rd segment because of a error on there page and no 1 has fix this or gotten back to me about what to do. So im stuck and cant finish this course something that i need to get done so i can get a job. I wouldn't recommend this place. I should have just go into another place and done the course in person.
1 comment
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YYYBNE
Such a bad learning experience!
I bought one course voucher of this institute on Groupon but could not redeem that on their website. After communicating with the company, they got my voucher and redeemed it, so it was hard to refund that even when I realized there might be many troubles in the future. See, they uploaded the WRONG course for me at first, after my complaint, they reloaded the right one, but among that, one of the assessments was technically missing. And every time something went wrong, I had to call them beforehand, or they would not reply my email at all. Therefore, it took me quite a long time (more than 2 months) to finish all the assessments. Worse still, 2 weeks passed, I still do not receive the assessments result. Such a bad learning experience!
1 comment
James C.Connect Skills Institute
We are sorry to read in your review that you have had a negative experience during your studies. As of the 3rd of August 2018 Connect Skills Institute is under new management.
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Questions & Answers
Sgtproman B.asked
Hello
I began a course in real estate agency almost 3 years ago with a gentleman named Anthony. Paid quite the sum of cash for the course (To the best of my knowledge hovering around $2000), he was located around Dee Why (Or in the beaches area) or varied sometimes at Chatswood. However, as I was about to complete the course he disappeared and that was the last I saw him. Since then I have been drowned in other work and he just never replied to any of my means of contacting him and gave up a few months after. However, I'm here for any hope of chasing him up, or by all means, just finding ways to finish off the course I started.
If anyone can point me in the right direction, it'll be greatly appreciated!
1 answer
James C.Connect Skills Institute
Hi there! Connect Skills Institute has been under new management since 3rd of August 2018. We can certainly get you back on track to continue your course and support you to completion. Please send us your details to admin@connectskillsinstitute.edu.au. Thanks!
Details
Category | Education & Training Services |
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Course Delivery | On Campus and Online |
Accredited Course | Yes |
Institution Type | Vocational |
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James C.Connect Skills Institute
Hi there,
I am concerned to hear that you have not been contacted in due time. We always strive to ensure we provide positive assistance in a timely manner.... Read more
If you could kindly send a message to admin@connectskillsinstitute.edu.au, I will resolve this issue for you. Kind regards, James Callaghan CEO