Reviewer Photos & Videos
Beware their site reviews - they only publish the good ones
This is more about their business ethics rather than their products. I ordered a jumper from another store because my store didn't have my size. They said it will take up to a week to get there, I said no problem. Over 2 weeks later it still hadn't arrived so I called up my store. The girl said that it has only been a week, I said no it's been over 2 weeks. She said they will call me when it arrives so I said Ok. Anyway, a few days after that I get an email from Connor asking me to review the product of which I still didn't have. I said pretty ...much what I said above in the review, both respectfully and articulately. Then I get a "no reply" email saying that my review didn't meet their website "guidelines". In other words, if it isn't a good review, then it doesn't get published. I don't want to hate on Connor, I love their stuff and have shopped there for years without issue, but I think it should be known that their "reviews" are selective. Below is the email chain of what happened. "Never received it Still waiting for this to arrive. I ordered it from another store because they didn't have my size. This was almost three weeks ago. I called my store to ask where it is, the girl said that it's only been a week, when I told her it's been over two weeks, she said that they will call me when it arrives so she obviously didn't know where it is. So I'm not sure why I'm being asked to review a product I still don't have." And their response. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"
Bad Experience at Connor, Dubbo
Alwaays loved shopping at Connor and happy with their customer service but yesterday 27/04/21 Me and wife went to Connor, Dubbo store. Was around 5:05 pm when we entered. Bought a Suit Set and Suit Jacket by itself. Asked for an extra suit bag as the staff or maybe owner was trying to put both in one suit bag. Could clearly see she was not happy. Was it because of the extra bag we asked for or was she rushing to go home? She could have told us its going to cost us extra to get a suit bag for only buying suit jacket? Or if she was upset due to ...the timing, it was 5:27 pm when we walked out of the store and the store is open till 5:30 as per their website. Please put do-not enter sign after 5 pm so that you can pack up and close the store at 5:30 exactly.
Had a great experience at Chadstone Connor
A lovely young gentleman called Taylor helped me at the Chadstone store by offering advice and handling my clothes for an entire new wardrobe for nearly 2 hours. He was so helpful and approachable I ended up spending far more than I planned to at said store. Very pleased, and looking great thanks to the service and clothing range.
Excellent service at the Baldivis store in West Australia.
The service was above my expectations it was so good I will go back again.
The service assistant Zali was the best thank you so much
Money rip off
Bought a cConnor shirt for my BF pre sale. Went to return it and sale was on. They only wanted to refund me the sale price and not the price I paid. WTH! surely that's not legal. The shop assistant told me it was their policy and too bad I bought pre sale. Kicked up a bit of fuss and got the full refund from a very condescending shop assistant. Just a heads up guys. Be careful
Our experience was 5 star Shellharbour team
Our experience with the team at Shellharbour Connor store was extraordinary. On Saturday we went in and was served by Scott and with the help from Kim as well they worked well as a team . I was dressing 6 family members for my mother in laws funeral and was a little stressful. With the organised service and nothing was a problem attitude from Scott and Kim this really helped .
Sunday we went in for a tidy up of the order and Maddi was incredible working her magic with organising the final touches and a wizz at the checkout . Well done team, h...
Excellent service, really good prices.
Wasn't looking forward to going clothes shopping, always tends to be a waste of time and money, but I was pleasantly surprised that when I walked into the first store, Connor, that it was the only store I needed to visit. The Range was great, I had to be extra picky on what I wanted and for the quality of the clothing, the prices were much better than I would have expected. The Manager Jacob was an awesome help, customer service was great, really friendly and they didn't waste time.
Perfect Customer Service
My partner was looking for new pants, at the Connor Mt ommaney store.
the Young man who was in store that day provided excellent customer service and helped him, went above and beyond answering any questions and helping him find suitable pants.
Lovely customer service and knowledge of clothing
FG Connor, employee named Natali came in with her lovely customer service and smile and helped me choose some amazing clothes, I appreciated her knowledge on clothing, one happy customer.
The reviewer stated that an incentive was offered for this review
Shipping times need to be reviewed
Ordered on 26th April 2020, received on 5th may 2020, not even at the address requested they just left it at the post office. That is 7 business days from Sydney to Newcastle, I send packages to Western Australia in that amount of time. I can't blame Connor for this but maybe they need to look at using someone other than Auspost. I always buy in store but was forced to buy online and i don't think i ever will again. Connor needs to really look into their method of shipping.
I have recently purchased clothing from Maddington store and the sales assistant, Nicole was so very helpful. I was so impressed with her customer service that I will continue purchasing clothes from this store. Thank you for wonderful service!
Can be better...
Hi! So, I have bought a few times from Connor and their Store locations are pretty alright and most of the time are in pretty good shape with good service as well! I mean they are not the very best in the market but you know they are not that bad either! It's pretty easy to navigate through their Stores as well and I mean the range that they offer is quite good you know! Quality you can't say is the best but then again not the worst! So, I would range them in the average tier!
Good quality for a lower price
I am not someone who spends a lot on clothes and Connor gives me some nice options for my price range. They have clothes that are more pricey and good quality but for me I have gotten a few of their cheaper polo shirts. They are great quality cotton and feel very comfortable. I was helped by kind staff who gave me their opinion on what they thought looked good on me. Felt looked after. Can only speak on what I bought but would recommend to others based on customer service experience.
best quality with reasonable price
I bought a trouser for my husband. It is so light and comfortable to wear. I loved it. I looked for such pants at other shops too but whether they were too long or they were too expensive, but at Connor, its lovely and cheap and right size for asian people too.
Great service at the Rouse Hill store.
I visited the Rouse Hill store last week and had a really good experience. There was a nice selection of clothing, and the men working in the store were really friendly and helpful. I'm sure that we will be back soon. Thanks so much!
|Category||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear|
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