Reviewer Photos & Videos
Bought in sale and regretting, could've been worst if bought in regular price. The quality is unexpected, product from Indonesia or Bangladesh are much better then CHINA. Irony these days is LOCKDOWN and people can't go out and check items, therefore could get into trap like this.
Here's an idea.
I would love to be able to review the products I purchased, but after almost two weeks of "express shipping" (glad I payed extra for that), I still have not received any news. Not even a single update.
All I have been provided with is this extremely uninformative and largely useless "tracking information", see image below.
After two weeks, maybe it would be a good idea to include some details? For instance, the last Auspost checkpoint my package was seen at? Every other mail service I have ever used provides this information by default as a co...
Nothing much over a 42 - beware.
I was given a gift voucher for $100 as a birthday present they don't have anything over a 42 in pants
No refunds so I'm stuck getting shirts I don't need.
Beware their site reviews - they only publish the good ones
This is more about their business ethics rather than their products. I ordered a jumper from another store because my store didn't have my size. They said it will take up to a week to get there, I said no problem. Over 2 weeks later it still hadn't arrived so I called up my store. The girl said that it has only been a week, I said no it's been over 2 weeks. She said they will call me when it arrives so I said Ok. Anyway, a few days after that I get an email from Connor asking me to review the product of which I still didn't have. I said pretty ...much what I said above in the review, both respectfully and articulately. Then I get a "no reply" email saying that my review didn't meet their website "guidelines". In other words, if it isn't a good review, then it doesn't get published. I don't want to hate on Connor, I love their stuff and have shopped there for years without issue, but I think it should be known that their "reviews" are selective. Below is the email chain of what happened. "Never received it Still waiting for this to arrive. I ordered it from another store because they didn't have my size. This was almost three weeks ago. I called my store to ask where it is, the girl said that it's only been a week, when I told her it's been over two weeks, she said that they will call me when it arrives so she obviously didn't know where it is. So I'm not sure why I'm being asked to review a product I still don't have." And their response. "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"
Excellent customer service
I just LOVE the customer service of the trio working at Westfield Chermside. I always forget to ask their names but I just LOVE them. 1 big lady, 1 small lady & the guy etc.. Perfect team! Keep doing the good work & trust in God. You guys are rockstar :)
DAVE - Remember the name!
Bad Experience at Connor, Dubbo
Alwaays loved shopping at Connor and happy with their customer service but yesterday 27/04/21 Me and wife went to Connor, Dubbo store. Was around 5:05 pm when we entered. Bought a Suit Set and Suit Jacket by itself. Asked for an extra suit bag as the staff or maybe owner was trying to put both in one suit bag. Could clearly see she was not happy. Was it because of the extra bag we asked for or was she rushing to go home? She could have told us its going to cost us extra to get a suit bag for only buying suit jacket? Or if she was upset due to ...the timing, it was 5:27 pm when we walked out of the store and the store is open till 5:30 as per their website. Please put do-not enter sign after 5 pm so that you can pack up and close the store at 5:30 exactly.
Had a great experience at Chadstone Connor
A lovely young gentleman called Taylor helped me at the Chadstone store by offering advice and handling my clothes for an entire new wardrobe for nearly 2 hours. He was so helpful and approachable I ended up spending far more than I planned to at said store. Very pleased, and looking great thanks to the service and clothing range.
Excellent service at the Baldivis store in West Australia.
The service was above my expectations it was so good I will go back again.
The service assistant Zali was the best thank you so much
Really disappointing online experience. Items just didnt turn up. Tracking was vague, i could find out what courier it was suppose to be on. I did get a refund but no explanation for non delivery. I was left feeling very unimportant
couldn't fault the shellharbour connor store today went to pick up pants for a wedding that had not been altered the issue was quickly fixed and i was able to pick up the pants later this afternoon. He was really polite and apologetic and made me feel much better in a stressful situation i would really like to make sure this particular employee/manager receives the great review he deserves...
Great deals online if you can actually get them
Great if you can get it
Two days ago tried in store, my sizes available, tried to order through click and collect, but not working, so order online which shows up as available, now today get an email saying it's out of stock, when available in store, online experience is very bad, take my money on the spot only to be told two days later I'll be getting a refund, not in stock, when available in store, how about making the effort and seeing if it's available in store if there's an issue at your warehouse when told online available. Why would I want the rest of my order when the main purchases get refunded???
Don't think I'd be shopping online at Connor again. Very dissatisfied.
Our experience was 5 star Shellharbour team
Our experience with the team at Shellharbour Connor store was extraordinary. On Saturday we went in and was served by Scott and with the help from Kim as well they worked well as a team . I was dressing 6 family members for my mother in laws funeral and was a little stressful. With the organised service and nothing was a problem attitude from Scott and Kim this really helped .
Sunday we went in for a tidy up of the order and Maddi was incredible working her magic with organising the final touches and a wizz at the checkout . Well done team, h...
Price on tags not honoured.
Just left Connors store at Harbour town. Went to purchase a shirt priced (reduced) at $10. Salesperson said it was priced incorrectly. I queried"Don't you have to honour the lowest price on the tag?". She said no, it was an error. When I showed her ALL the shirts ( exactly the same) were all priced the same she said it was human error and said she would not honour the lowest advertised price.
At law, she may be right or may be wrong. However, 3 of us walked out of the store leaving the other items we had intended to buy. As a family including 4 boys all within their "target market" they now have 4 detractors to the brand rather than advocates. Talk about winning the battle and losing the war.
Perfect Customer Service
My partner was looking for new pants, at the Connor Mt ommaney store.
the Young man who was in store that day provided excellent customer service and helped him, went above and beyond answering any questions and helping him find suitable pants.
Lovely customer service and knowledge of clothing
FG Connor, employee named Natali came in with her lovely customer service and smile and helped me choose some amazing clothes, I appreciated her knowledge on clothing, one happy customer.
The reviewer stated that an incentive was offered for this review
|Category||Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear|
Other Footwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.