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Connor

Connor

2.7 from 114 reviews · View Statistics
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Wsad
WsadPerth, WA
  • 2 reviews
  • 1 like

Poor communication

published

Went to my local Connor store and purchased a pair of jeans and a pair of trousers. They needed to be altered so they pinned them to the correct length in store and told me they’d be ready to pick up at midday the next day. Went back after midday next day and they weren’t ready. Explained that I was told they would be ready at midday and the salesperson said oh we ring when they are ready. Fair enough, I went home and waited… for 3 days. Still no call so I rang and was told oh they’re here waiting. I asked why nobody rang me and was told, oh we don’t call when items are ready.

Initial service was ok when choosing clothes but poor understanding of procedures amongst sales staff and poor/ incorrect communication and after sales service.

Incentivised Review No
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Regret Purchase

published

Bought in sale and regretting, could've been worst if bought in regular price. The quality is unexpected, product from Indonesia or Bangladesh are much better then CHINA. Irony these days is LOCKDOWN and people can't go out and check items, therefore could get into trap like this.

Product Quality
1/5
Customer Service
1/5
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Here's an idea.

published
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Customer Service
1/5
Incentivised Review No
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Adam C.
Adam C.Gold Coast
  • 3 reviews

Nothing much over a 42 - beware.

published

I was given a gift voucher for $100 as a birthday present they don't have anything over a 42 in pants
No refunds so I'm stuck getting shirts I don't need.

Incentivised Review No
Return Claim MadeNo
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Dace
DacePerth, WA
  • 4 reviews
  • 10 likes

Beware their site reviews - they only publish the good ones

published
Incentivised Review No
Return Claim MadeNo
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Sheman R.
Sheman R.South East Queensland, QLD

Product came on time,

published

The items I ordered came exactly on time and were exactly like as it was shown with great quality. Order wasn't delayed unlike other stores where it was delayed due to Covid-19. I am over all satisfied with my order and the service.

Product Quality
4/5
Customer Service
4/5
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JoHev PoUd
JoHev PoUdNorth Western Region, NSW

Bad Experience at Connor, Dubbo

published
Product Quality
4/5
Customer Service
1/5
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Wolfgang
WolfgangHunter Region, NSW
  • 2 reviews
  • 1 like
  • Verified

Shipping times need to be reviewed

published

Ordered on 26th April 2020, received on 5th may 2020, not even at the address requested they just left it at the post office. That is 7 business days from Sydney to Newcastle, I send packages to Western Australia in that amount of time. I can't blame Connor for this but maybe they need to look at using someone other than Auspost. I always buy in store but was forced to buy online and i don't think i ever will again. Connor needs to really look into their method of shipping.

Product Quality
4/5
Customer Service
2/5
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Scott K
Scott KMetropolitan Adelaide, SA

Poor quality: issues with 4 items

published

Poor Chinese quality. Stitching on the shoulders of two of my t-shirts have opened up.
Two of my chino pants have also lost the button on the fly.
Won't be buying again.

Product Quality
2/5
Incentivised Review No
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Shalzac
ShalzacCanberra 2600, ACT
  • 3 reviews
  • 1 like

Excellent staff good clothes and prices when on special.

published

Kimberly at the coomera store is excellent and the perfect example of customer service and and always happy and willing to assist with great advice. Maybe some more reasonable prices will be better.

Product Quality
4/5
Customer Service
5/5
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Connor Thomas
Connor ThomasSouth East Queensland, QLD
  • 2 reviews

Shrinking shirts

published

I have purchased a number of shirts from Connor and they literally shrink with every wash until they are completely unwearable. The shirts are good but after maybe 3 weeks they can’t be used.

Product Quality
1/5
Customer Service
4/5
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Me123
Me123
  • 4 reviews
  • 4 likes

Cheap quality

published

Some of their clothes are cheap quality and they don't match the price, don't buy their dress shoes, they are similar to the shoes that kmart sells but connor sells them for $60 and they crease after wearing them once.

Incentivised Review No
Return Claim MadeNo
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Greg
GregSydney, NSW

Ordered blazer from another store and never received item

published

Ordered blazer from another store and it never arrived at the castle hill branch apparently the order was never placed. Emailed customer service and have never had a reply. Disappointed.

Incentivised Review No
Return Claim MadeNo
Store LocationCastle hill
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Service as expected
Service as expectedSouth East Queensland, QLD

Staff service

published

Store manager, Capalaba Park S/Centre, Queensland Kylie was very helpful, honest and keen to ensure customer got first rate service. A credit to your organisation. Went that extra yard to make enquiries on behalf of the customer to meet my requirements.

Product Quality
4/5
Customer Service
5/5
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Expensive for what you get

published

Always avoided buying clothes from stores like these, just went for cheap online options. Needed a shirt for a wedding and bought a black button up shirt for $80, but I thought it would be good quality. After the second time I wore it, a few of the buttons started falling off. I have never had this issue, or any other issue with cheap online shirts.

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Questions & Answers

Graham I.
Graham I.asked

Are Connor foot ware made in Australia

No answers

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Details

CategoryPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear
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