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Conrad Martens Plumbing & Hot Water

Conrad Martens Plumbing & Hot Water (page 2 of 3)

4.5 from 52 reviews

Reviews

4.5

52 reviews
5
(42)
4
(3)
3
(1)
2
(1)
1
(5)
  • Customer Service
    3.0 (2)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
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Jenn

JennBrisbane

Prompt, Professional, Perfect

published

There is nothing worse than running out of hot water in winter!!! Conrad Martens Plumbing were able to replace my hot water system within 24 hours of my call The service was friendly, professional and prompt - I couldn't be happier...

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Jenn, I agree, cold showers in Winter are very unpleasant. We're glad we were able to help you out quickly and you were pleased with our service. Thanks for sharing your thoughts.

Andrew

AndrewCanberra

Replacement - Hot Water System

published
1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Great Customer Service

published

Conrad Martens came out to clear my grandparent's drain. The plumber was on time and did a good job. Great Customer service.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thanks for your review Ash. We're glad we could help your grandparents out with their blocked drain. Hope to help you again next time you have a plumbing problem.

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Kay

KayBrisbane

  • 14 reviews

Blind Faith

published
Mawin

MawinBrisbane

Exceptional Professional Service and Great Outcome

published
Emma

EmmaBrisbane

Washer replacement

published

We believed we were overcharged without being informed of the minimum charge. After discussion eventually a fair price was agreed.

  • Verified customer

Customer Satisfaction Guaranteed

published

i was in the middle of doing renovations and needed a plumber to seal of one LPG outlet and reposition another so I rang you guys as you replaced my hot water system not that long ago. From the initial contact on the phone and plumber Bruce coming and doing the job was all top notch. Conrad Martens set the benchmark for customer service. I would highly recommend you guys to everyone.
Thanks and keep up the good work.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Tony, It's great to hear your comments about our plumber/gas fitter, Bruce. We're glad we were able to help you out with your gas fitting job. Thank you for your review.

Consistently Good Service

published

Every time we need professional plumbing work done at our home we don't hesitate to call Conrad Martens.All of the staff are helpful and their work is most commendable.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi 'Retired tradesman'. Thank you so much for your comments. It's great to hear your feedback on our staff and standard of work.

  • Verified customer

Excellent and Efficient Service

published

I found Conrad Martens Plumbing and Hot water to be polite and helpful when speaking on the phone, they knew exactly what was needed. I required a new hot water unit and resulting from call at 8am i was promised a plumber on site at 1.30pm. He arrived as promised at 1.30, the work was very neat and professionally done and finished by 3.30pm.I would definitely use this company again.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Mike, We're glad you were happy with our hot water service & that it was all carried out efficiently and the work was done neatly. Thanks for your review.

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Prompt Efficient Service

published

So pleased that I chose Conrad Martens Plumbing and Hot Water to do my plumbing repairs. Not only was the plumber polite and respectful, but he also arrived promptly and conducted the repair jobs efficiently. The fridge magnet is a permanent fixture on my fridge. As an added bonus, I also received a pensioner discount.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

HI Poppy, We're glad you chose us too. So happy to hear your comments on our service and hope we can assist next time you have a plumbing problem.

Great service for everyone

published

Conrad Martens plumbers would be the most efficient and patient people I have dealt with as far as tradesmen. They arrive, do the work and leave everything clean. As an older customer they always explain everything and on occasions have picked up on another problem and fixed that. Tradesmen like these are one reason I am still living in my own home. I know if there's a problem I can count on them. Also must mention office staff. Wonderful and always courteous.

2 comments
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Belinda, It's so nice to hear our plumber fixed up your problem and left everything tidy for you. Thanks for your review. It's nice to hear feedback on our office staff too - it's really appreciated.

Belinda
Belinda

Good realiable tradesmen can be hard to find. I have used Conrad Martens for years and still the same service. Thank you.

  • Verified customer

Perfect service

published

Our old hot system was leaking water so I phoned Rheem Hot water for advice. They connected me to Conrad who sent a plumber to investigate. The plumber arrived within an hour and determined the it was beyond repair and suggested a replacement which I agreed. The new hot water system was installed two hours later. We are very happy for their prompt service. Definitely will contact them again for any future plumbing service.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Peter, it's great to hear we provided same day service with your Rheem hot water problem. Thanks for your comments.

  • Verified customer

They came, they checked, they fixed my drain!!

published

2 guys came promptly, i pointed them to the problem drain.They saw the problem and fixed it inside 20 minutes. Very happy

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Great to hear we were able to quickly fix up the problem with your drain. Thanks for your review.

Avoid these plumbers

published
1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water
Julie

JulieBrisbane

Excellent company that stands out from the rest!

published

From first phone contact with the courteous, helpful and efficient admin staff to the successful resolution of my aging and troublesome solar system problem, I was pleasantly surprised. The plumber assigned to my job arrived on time, was professional and efficient and unwavering in his attempt to find a solution to the problem. I am so grateful that this company provides such an excellent service. I have been a client now for several years and have always been happy with every transaction.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thanks for your comments about our plumber and the office staff too - we really appreciate it. If the need arises, we hope we can be of service to you in the future.

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  • Verified customer

very professional

published

The service man came on time and fixed the problem in just one hour. Strongly recommended Conrad Martens ! It is a relief that you know when they come, they will do a great job and you can just focus on other things.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

We're glad our plumber was able to efficiently sort out your plumbing problem. Thanks for your comments.

Pierre

Pierre

  • 2 reviews
  • 1 like

Great Plumber - excellent service.

published

We had a hidden water leak and the plumber worked very hard until he found the problem. We were kept notified as to when he would arrive and even arrived earlier than expected which was great. The office staff are friendly and efficient and the plumber was friendly, knowledgeable and did a wonderful job. We are extremely happy with the service and the account and would not hesitate to recommend Conrad Martens Plumbing. Thank you - we are most grateful for such an excellent service.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thanks for your review Pierre. Glad to hear we were able to sort out the water leak to your satisfaction. Thanks again.

  • Verified customer

Professional, proficient, perfect plumbers

published

I called in with a burning issue, my call was returned during the weekend with immediate advice and a plumber attended first thing in the morning. in 15 min he fixed my problem.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Tali, It's great to hear from you regarding our service. Thank you for your comments.

Conrad Martens was fantastic

published

Arrived on time, did a great job, came back and completed perfectly. They have been our plumbers for years and we would not hesitate to recommend them

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Beth, Thanks so much for your comments. We're happy you've been pleased with our service over the years and hope we can continue to be of service to you in the future. Thanks again.

JAP

JAPSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Excellent service - Thank you!!!

published

We were very impressed with the service provided by Conrad Martens. The Plumber was on time and very efficient. He was thorough in his investigations and exceeded my expectations. The bill was also reasonable which made it even better. Highly recommend.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi 'JAP'. Thank you for your comments, we really appreciate it.

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