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Conrad Martens Plumbing & Hot Water

Conrad Martens Plumbing & Hot Water (page 2 of 4)

4.5 from 62 reviews · View Statistics

Reviews

  • Customer Service
    4.3 (10)
  • Timeliness
    4.8 (9)
  • Job Satisfaction
    4.6 (9)
  • Rates and Fees
    4.6 (9)
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Peter P

Peter PBrisbane

A professional 'partnership' for 27 years!

published

We have been using Conrad Martens Plumbing since 1991 and feel like they are our personal 'plumbing doctor'. This 'partnership' is based on many years of professional, prompt and personalised service. Many companies say that the client comes first but not all of them 'walk the talk'. In the case of Conrad Martens Plumbing, they 'walk the talk' and this mantra filters through the entire operation from office to field staff. It is reassuring to know that all your plumbing needs (large and small) are in such great hands!

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Peter, It's great to hear from such a long-standing customers. Thank you for your comments. Happy to have been of service to you over the years and hope our 'partnership' continues in the years to come. Thanks again.

Excellent service

published

We lost our hot water system on Friday night. We called Conrad Martens Plumbing on Saturday. The office staff was very helpful and promised that a tradie will call back. The tradie called us within 20 minutes and arranged for an inspection around 4PM. He turned up on time, but due to the complexity of the problem was unable to solve it. On Monday the expert arrived and discovered that the problem was with Energex. He has advised us to call them. We did, Energex came and now we have hot water again. To our surprise we were not charged for the initial call out because the problem could not be solved that day. We really can recommend this company. They are reliable and professional.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Martin, that's so unfortunate your hot water system stopped working on a Friday night. Glad our tradesmen were able to help you out. Thank you for your review.

jenny

jenny

  • 2 reviews
  • 1 like

very efficient,

published

everything explained and all on time. No problems, Arrived early am and all done without delay. . Old stuff removed. '

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Jenny, thanks for your review. Happy to hear there were no problems and you were pleased with our tradesman's service.

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Prompt, efficient and friendly service

published

Conrad Martens Plumbing is prompt, friendly and reasonably priced. The quality of their work over the 10+ years we have used them cannot be faulted. Office staff and tradespeople great to deal with. Very happy to attend to large and small jobs, and if something is urgent, they are on the job straight away.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thank you for your comments. It's especially great to hear feedback from our long term customers. We hope we can continue to assist with your plumbing problems in the future.

HCC

HCCBrisbane

  • Verified customer

Excellent service

published

We have used Conrad Martens for more than twenty years for our property, for a wide range of services. These included blocked drains in the property, blocked toilets, bathroom taps, hot water ... For both small jobs to large/major work, we have been very happy with the very reliable services.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

We're more than happy to have been of service to you over the years to help you out with your plumbing problems. Thank you for taking the time to leave a review. We hope we can continue to be of assistance to you in the future.

Speedy Quality Pump Solution

published

Our old pump for the washing machine and toilets kept tripping. Conrad Martens came out, tested it, went and got a replacement and fitted the new pump all within a couple of hours of our initial phone call. It wasn't cheap, but we got a high quality replacement pump installed quickly with no corners cut.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thank you for your review Micmac. it's good to hear we sorted out your replacement pump quickly and you were happy with our service. Thanks again!

Sue B

Sue BBrisbane

Service the way it ought to be.

published

We needed a mixer tap in our kitchen replacing. One call to Conrad Martens had a plumber phoning me and organising to visit me that same afternoon with a replacement mixer tap supplied and fitted straight away. The work was speedy and efficient and the plumber was very pleasant and helpful. He even tightened up my Insinkerator whilst he was here. A job well done. I have no reservations about recommending Conrad Martens to anyone.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Sue, We're happy to hear you were pleased with our service to replace your kitchen mixer tap. Thank you for taking the time to leave a review.

Highly recommend this company

published

Prompt and excellent service, replaced element in hot water system and was a reasonable price.
Appreciate the great service and the time they took to explain possible options with approximate costs.
All staff I have dealt with are a credit to themselves and Conrad Martens Plumbing & Hot Water they are friendly and professional.
Congratulations and keep up the great work

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Ally, It's great to hear you were happy with our service, the price for your job and that the plumber kept you informed whilst onsite. Thank you for your review!

Quick, tidy and well priced!

published

It was handover time on a job after hours when we realised we had sprung a leak in a wall, stress levels were high after and calling multiple plumbers to no avail we got in touch with Conrad Martens and due to their punctuality, incredibly professional tradesmanship matched with a great price we were able to move forward from our dilemma to get things back on track and finished up in time. Great effort !

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Tom, We're happy to have relieved your stress levels and helped you out with your plumbing problem. Thank you for your comments!

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Wallygator

Wallygator

  • 2 reviews
  • 1 like

Avoid if you can.

published

Expensive, messy and aren't upfront with their prices. After an expensive exercise, I've lost my faith tradesmen. The leak is still not fixed and I got a large bill because they couldn't detect and fix leak. Then came time to negotiate a bill and they tried the pay by this date or else routine. I can not recommend them to anyone who wants a reasonable plumbing job done at a reasonable rate, an actual fix and on time.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water
Jenn

JennBrisbane

Prompt, Professional, Perfect

published

There is nothing worse than running out of hot water in winter!!! Conrad Martens Plumbing were able to replace my hot water system within 24 hours of my call The service was friendly, professional and prompt - I couldn't be happier...

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Jenn, I agree, cold showers in Winter are very unpleasant. We're glad we were able to help you out quickly and you were pleased with our service. Thanks for sharing your thoughts.

Andrew

AndrewCanberra

Replacement - Hot Water System

published
1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Great Customer Service

published

Conrad Martens came out to clear my grandparent's drain. The plumber was on time and did a good job. Great Customer service.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Thanks for your review Ash. We're glad we could help your grandparents out with their blocked drain. Hope to help you again next time you have a plumbing problem.

Kay

KayBrisbane

  • 14 reviews
  • 8 likes

Blind Faith

published
Mawin

MawinBrisbane

Exceptional Professional Service and Great Outcome

published
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Emma

EmmaSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Washer replacement

published

We believed we were overcharged without being informed of the minimum charge. After discussion eventually a fair price was agreed.

  • Verified customer

Customer Satisfaction Guaranteed

published

i was in the middle of doing renovations and needed a plumber to seal of one LPG outlet and reposition another so I rang you guys as you replaced my hot water system not that long ago. From the initial contact on the phone and plumber Bruce coming and doing the job was all top notch. Conrad Martens set the benchmark for customer service. I would highly recommend you guys to everyone.
Thanks and keep up the good work.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Tony, It's great to hear your comments about our plumber/gas fitter, Bruce. We're glad we were able to help you out with your gas fitting job. Thank you for your review.

Consistently Good Service

published

Every time we need professional plumbing work done at our home we don't hesitate to call Conrad Martens.All of the staff are helpful and their work is most commendable.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi 'Retired tradesman'. Thank you so much for your comments. It's great to hear your feedback on our staff and standard of work.

  • Verified customer

Excellent and Efficient Service

published

I found Conrad Martens Plumbing and Hot water to be polite and helpful when speaking on the phone, they knew exactly what was needed. I required a new hot water unit and resulting from call at 8am i was promised a plumber on site at 1.30pm. He arrived as promised at 1.30, the work was very neat and professionally done and finished by 3.30pm.I would definitely use this company again.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

Hi Mike, We're glad you were happy with our hot water service & that it was all carried out efficiently and the work was done neatly. Thanks for your review.

Prompt Efficient Service

published

So pleased that I chose Conrad Martens Plumbing and Hot Water to do my plumbing repairs. Not only was the plumber polite and respectful, but he also arrived promptly and conducted the repair jobs efficiently. The fridge magnet is a permanent fixture on my fridge. As an added bonus, I also received a pensioner discount.

1 comment
Conrad Martens Plumbing & Hot Water
Conrad M.Conrad Martens Plumbing & Hot Water

HI Poppy, We're glad you chose us too. So happy to hear your comments on our service and hope we can assist next time you have a plumbing problem.

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