Reviewer Photos & Videos
Great service for everyone
Conrad Martens plumbers would be the most efficient and patient people I have dealt with as far as tradesmen. They arrive, do the work and leave everything clean. As an older customer they always explain everything and on occasions have picked up on another problem and fixed that. Tradesmen like these are one reason I am still living in my own home. I know if there's a problem I can count on them. Also must mention office staff. Wonderful and always courteous.
- Verified customer
Our old hot system was leaking water so I phoned Rheem Hot water for advice. They connected me to Conrad who sent a plumber to investigate. The plumber arrived within an hour and determined the it was beyond repair and suggested a replacement which I agreed. The new hot water system was installed two hours later. We are very happy for their prompt service. Definitely will contact them again for any future plumbing service.
Avoid these plumbers
These are the most expensive and inefficient plumbers I have encountered and I am 60 years old. They took a day and a half to discover a leak which turned out to be very obvious in the front yard near the meter. They charged me full rates for two "plumbers" who told me they were first year apprentices and who spent hours (slowly) digging up the yard while watched by a supervisor who I also paid for, even though he spent most of his time watching his young workers. The bill ran into thousands. I almost passed out when I received it and was going...to challenge it in a Tribunal when they agreed to negotiate. They kept promising to reduce the charges but then would hardly budge. Disgraceful. Would not recommend them to anyone. This is the first time I have written a review but I felt compelled to warn others.
Excellent company that stands out from the rest!
From first phone contact with the courteous, helpful and efficient admin staff to the successful resolution of my aging and troublesome solar system problem, I was pleasantly surprised. The plumber assigned to my job arrived on time, was professional and efficient and unwavering in his attempt to find a solution to the problem. I am so grateful that this company provides such an excellent service. I have been a client now for several years and have always been happy with every transaction.
Great Plumber - excellent service.
We had a hidden water leak and the plumber worked very hard until he found the problem. We were kept notified as to when he would arrive and even arrived earlier than expected which was great. The office staff are friendly and efficient and the plumber was friendly, knowledgeable and did a wonderful job. We are extremely happy with the service and the account and would not hesitate to recommend Conrad Martens Plumbing. Thank you - we are most grateful for such an excellent service.
Excellent service - Thank you!!!
We were very impressed with the service provided by Conrad Martens. The Plumber was on time and very efficient. He was thorough in his investigations and exceeded my expectations. The bill was also reasonable which made it even better. Highly recommend.
Here at Heat On electrical, we would strongly recommend Conrad Martens to anyone seeking plumbing work of any kind. We have recently worked alongside them and have been very impressed with their work ethic, professionalism and experience in all situations. Look no further!
Very Professional Plumbing Service
Very impressed with the service provided by this company from start to finish. I had Mitch and Tim come out to replace a section of my rusted gutters, I was impressed with the workmanship of these two tradesman, they also cleaned up after them selves and left the area in a neat and tidy condition. The tradesman's were on time, very polite and was able to answer all my questions. I would definitely recommend this company to others. Best plumbing company I have used.
EXPENSIVE Hot water system instillation
On 10.02.17 my rental management agent engaged Conrad Martens Plumbing at Indooroopilly to replace the leaking hot water system. A Dux 50 litre hot water system costing $358.25 was installed in an easily accessible linen cupboard. I was emailed the account totalling $1556.60 for this instillation. BILL SHOCK!! I rang the company and spoke to a Mr Martens. I said I had received 2 independent quote for the same
Job one for $1150 and the other $1100 from a unit owner in the complex who had the same replacement a few months ago. No happy ending will now pay this exorbitant cost.
- Verified customer
Not happy at all EXPENSIVE
Dented our brand new fridge then expected us to pay for half of the repairs. And then we got the bill...
Over $700 for a waste water pipe for the dishwasher and plumbing in the fridge.
Requested an itemised bill which never arrived which makes me think they jacked the price of the work up to include the whole price of the fridge repairs!
Never using them again.
I had a blocked toilet and needed a plumber urgently, found this company through google and when I spoke to the admin staff they were really sufficient and polite, they took down my details and advised a plumber will be there within the hour, sure enough plumber showed up on time did the work and left the area neat and tidy. The plumber and the office staff were polite, courteous and will definitely be using Conrad Martens Plumbing and will be recommending to my friends and family.
Had a blocked toilet Christmas Eve afternoon. I'd already called someone else and they couldn't come till after Christmas. I call Conrad Martens Plumbing and they told me they'd get there the same day (and they did!). So thankful to have a functioning toilet over the Christmas break!.
Very pleased with our recent experience with Conrad Martens. Angus and Trent completed some storm water drainage on our property and in doing so were prompt, professional and very courteous. They were clean workers and left the area spotless. Highly recommended as good tradesmen aren't always easy to find.
Excellent service and workmanship
A leak from my old shower recess could have been extremely costly however a more economic solution was found saving me hundreds of dollars. Thanks Conrad Martens and team for looking after me again.
February 24th 2017 Update: Excellent workmanship
I was very impressed with the workmanship of Nathan. He worked in extreme hot weather conditions to complete the plumbing and gas for our kitchen renovation. He was fast, efficient and explained how everything worked at the end of the job. Thank you to Conrad Martens Plumbing & Hot Water for providing such great service and a terrific tradesman.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.