?
? !
1 photo
Coolkidz Australia

Coolkidz Australia

4.0 from 12 reviews · View Statistics

Reviews

4.0

12 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.6 (7)
  • Return Claim MadeYes (0) · No (8)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Rachel P.

Rachel P.Metropolitan Adelaide, SA

Great Place to shop

published

I purchased a uppababy bassinet back in 2019 the website was easy to use and postage so quick. I've just recommended my girlfriend to coolkidz as she needs a rumble seat for her uppababy vista. The price was outstanding along with free shipping, she will be putting in her order very soon! Great Company

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Rachel, thank you for your kind review. To show our appreciation, we would love to gift you a Matchstick Monkey teether. Please email us at marketing@coolkidz.com.au x

Similar opinion? Write a review on ProductReview.com.au!

Wonderful customer service

published

I ordered an UppaBaby Rumbleseat and it arrived the very next day. Upon realising I had purchased the wrong colour, the customer service team at CoolKidz were so helpful in assisting me with the return. Great service!

Incentivised ReviewNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Sydmum
Thank you taking the time to leave a review.
As a show of our appreciation we would love to gift a Matchstick teething Monkeyy. Please contact us at marketing@coolkidz.com.au

Similar opinion? Write a review on ProductReview.com.au!
Mercedes Salazar

Mercedes SalazarGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Slumber pod

published
  • Thumbnail
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia
Similar opinion? Write a review on ProductReview.com.au!
Mother & Baby Shops

Find out how Coolkidz Australia compares to other Mother & Baby Shops

Know better, choose better.

Compare all
Disappointed

DisappointedSydney

  • 4 reviews
  • 1 like

Terrible service

published

Had a bad experience with the customer service team well mostly a guy named David. He is so un helpful and then just closes the ticket when he isn't happy and nothing is even solved. Very bad service.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Nicky A.

Nicky A.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Fantastic customer service!

published

A huge thanks to Wendy for her excellent / proactive customer service! She gave great tips re how to maintain the pram and organised to replace the damaged frame for free.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Nicky
Thank you for taking the time to leave your review, and mentioning our Customer service manager, You’re right, she is always happy to assist and goes above and beyond!

Similar opinion? Write a review on ProductReview.com.au!
Ali S

Ali SGreater Melbourne (Outer), VIC

  • 3 reviews

Terrible Service

published

I bought a Cruz pram worth $1090 which had a faulty latch from the first day. After so many emails and follow up David the manager referred me to their website to purchase a $10 latch and install it myself saying it is not covered by warranty.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
2 comments
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia
Ali S
Ali S
Similar opinion? Write a review on ProductReview.com.au!

Amazing Range to Choose From

published

So happy with my very stylish and practical uppababy vista pram. Thanks to the staff at Coolkidz who took time to explain the full functions of this product. So many great products to choose from online will be back to purchase again

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Caterina, than you for taking the time to leave your review. We're thrilled that you love your purchase, our Vista pram is certainly a game changer.

Similar opinion? Write a review on ProductReview.com.au!

Very happy customer :)

published

I purchased an uppababy vista and absolutely love it! The staff were sooooo helpful and lovely and took their time to answer all my questions. Thank you so much coolkidz, I have a very happy and comfortable baby when out and about :)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Jovi
Thank you for leaving your positive review.
As a show of our appreciation we would like to gift you with a Matchstick teething Monkey. Please contact us at marketing@coolkidz.com.au
Thank you

Similar opinion? Write a review on ProductReview.com.au!
Margaret T

Margaret TSouth East Queensland, QLD

Great product range

published

Love that Coolkidz have a great range of products, that are so useful for every day use, including sleeping and play. Love the teething range Matchstick Monkey and Uppababy Strollers.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Margaret T
Thank you for taking the time to leave us a review.
We would love to send you a Dancing Matchstick Monkey as a thank you. Please contact us at marketing@coolkidz.com.au
Thank you!

Similar opinion? Write a review on ProductReview.com.au!
Mother & Baby Shops

Find out how Coolkidz Australia compares to other Mother & Baby Shops

Know better, choose better.

Compare all

Great products for Parents

published

Love the product range on the Coolkidz website!

Quality brands, covering Baby/ Toddler sleep, feeding, play, travel, prams and education.

Staff are super helpful and knowledgeable to speak with. Fast turn around time when placing an order. Will definitely shop online at Coolkidz again!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Madison
Thank you for taking the time to leave us your positive review. We are thrilled that at you're happy.
As a show of thanks we would love to gift you a Matchstick Monkey, please contact us at marketing@coolkidz.com.au
Thank you!

Similar opinion? Write a review on ProductReview.com.au!
Sarah R

Sarah RBoronia

Great service

published

I bought a pram at the expo this weekend, staff are very easy and pleasant to speak to. Got a great deal. Ordered Sunday and arrived Tuesday! Very quick process :) Happy customer

Similar opinion? Write a review on ProductReview.com.au!
jasmine

jasmineGreen Valley

Non existent customer service, quick to not claim responsibility

published
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Coolkidz Australia representatives

Details

CategoryMother & Baby Shops

Visit official website

Other Mother & Baby Shops

Previous
Next

See all Mother & Baby Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.