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Coolkidz Australia

Coolkidz Australia

3.8 from 13 reviews · View Statistics

Reviews

4.5

8 reviews
5
(7)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.6 (7)
  • Return Claim MadeYes · No (8)
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Reviewer Photos & Videos

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Rachel P.
Rachel P.Metropolitan Adelaide, SA

Great Place to shop

published

I purchased a uppababy bassinet back in 2019 the website was easy to use and postage so quick. I've just recommended my girlfriend to coolkidz as she needs a rumble seat for her uppababy vista. The price was outstanding along with free shipping, she will be putting in her order very soon! Great Company

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Rachel, thank you for your kind review. To show our appreciation, we would love to gift you a Matchstick Monkey teether. Please email us at marketing@coolkidz.com.au x

Mercedes Salazar
Mercedes SalazarGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Slumber pod

published
  • Thumbnail
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia
Nicky A.
Nicky A.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Fantastic customer service!

published

A huge thanks to Wendy for her excellent / proactive customer service! She gave great tips re how to maintain the pram and organised to replace the damaged frame for free.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Nicky
Thank you for taking the time to leave your review, and mentioning our Customer service manager, You’re right, she is always happy to assist and goes above and beyond!

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Ali S
Ali SGreater Melbourne (Outer), VIC
  • 3 reviews

Terrible Service

published

I bought a Cruz pram worth $1090 which had a faulty latch from the first day. After so many emails and follow up David the manager referred me to their website to purchase a $10 latch and install it myself saying it is not covered by warranty.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
2 comments
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia
Ali S
Ali S

Amazing Range to Choose From

published

So happy with my very stylish and practical uppababy vista pram. Thanks to the staff at Coolkidz who took time to explain the full functions of this product. So many great products to choose from online will be back to purchase again

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Caterina, than you for taking the time to leave your review. We're thrilled that you love your purchase, our Vista pram is certainly a game changer.

Very happy customer :)

published

I purchased an uppababy vista and absolutely love it! The staff were sooooo helpful and lovely and took their time to answer all my questions. Thank you so much coolkidz, I have a very happy and comfortable baby when out and about :)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Jovi
Thank you for leaving your positive review.
As a show of our appreciation we would like to gift you with a Matchstick teething Monkey. Please contact us at marketing@coolkidz.com.au
Thank you

Margaret T
Margaret TSouth East Queensland, QLD

Great product range

published

Love that Coolkidz have a great range of products, that are so useful for every day use, including sleeping and play. Love the teething range Matchstick Monkey and Uppababy Strollers.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Margaret T
Thank you for taking the time to leave us a review.
We would love to send you a Dancing Matchstick Monkey as a thank you. Please contact us at marketing@coolkidz.com.au
Thank you!

Great products for Parents

published

Love the product range on the Coolkidz website!

Quality brands, covering Baby/ Toddler sleep, feeding, play, travel, prams and education.

Staff are super helpful and knowledgeable to speak with. Fast turn around time when placing an order. Will definitely shop online at Coolkidz again!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Coolkidz Australia
Coolkidz AustraliaCoolkidz Australia

Hi Madison
Thank you for taking the time to leave us your positive review. We are thrilled that at you're happy.
As a show of thanks we would love to gift you a Matchstick Monkey, please contact us at marketing@coolkidz.com.au
Thank you!

See all Coolkidz Australia reviews

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