Horrible & Manipulating staff
When i walked in to just check the gym out they wouldn't let me past the entrance until i signed for a membership, the manipulate your words and make you feel like you have to join this gym or your a disgusting horrible person and will never reach your goals - even though everyone is more than capable of reaching their goals even without a gym membership.
Terrible customer service, if you wish to cancel your membership, they will make you feel bad and try to convince you stay by offering other options and will not give you the cancellation ...paperwork. Once you finally get the form, the staff can get lazy and not process the cancellation correctly causing money to still be debit money out of your account. Please save yourself the trouble and if you want to go to a gym, please avoid CORE 24 and perhaps chose a no lock in contract gym.
DO NOT SIGN UP WITH CORE24! WORST GYM EVER
Continued to charge my account after canceling, didnt even get reimbursed the correct amount of money and when I did had to go through a whole of stuffing around calling trying to get my money back off them. 'Automatically upgraded' me to their premium membership and started charging me extra without my consent. Absolute joke of a business.
Less than one star!! Disgusting!!
January this year I requested, in writing, that my membership be cancelled & that due to financial problems can it be immediate rather than the one month required as per the contract. Then I spoke to the Manager who agreed under the circumstances, she would do so.
Then, a month later I found they had withdrawn more. I rang, got a rude woman that denied the call, but had to retract when I found the email. But they STILL didn't stop debits & after MANY emails & calls by me to them to try & rectify it, I threatened legal action. So I finally just...
- ‹ Prev
- Next ›
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.