Reviewer Photos & Videos
Great all-round experience
Easy to order and my products arrived sooner than I had expected. Molton Brown shower gel has the most beautiful perfume. Makes a wonderful gift too.
Excellent service !
I recommend Cosmetics Now company for the next purchase of cosmetics, all of hight quality in the world you can find it in here. Best deal and fast shipping.
white linen body cream
Only store in Aus that I could get the white linen body cream for my mum she absolutely luvs it ,easy usin the online store and delivery tracking provided will buy from again
Not sure what is going on but for some reason the delivery process is terrible. No explanation from Cosmetics now either. Seems to be with Australia Post for more that 2 weeks? It appears I am not the only one making this statement either.. Purchased on 12/10 ... Today is 04/11 and still no product. Appears to have been despatched on 20/10... So the delivery process needs to be reviewed on Cosmetic Now part if they are to continue to be a player in the "online" shopping market.
Everything as required!
They gave quick delivery. Cosmetics now have Good communication, both on web store, and also through the tracking process. Able to track easily. Thank you!
Parcel hasn't arrived.
I placed an order 2 and a half weeks ago and have been sent a tracking number which only shows that Australia Post is Ready for Processing. I have tried to call for updates but can't get anyone. I have emailed twice but only had one reply which said to 'wait a few more days' which I have done. But still nothing is showing up on the tracking. This company is terrible to deal with and I'm not sure if I will ever receive my purchase.
Items never received - hugely disappointing:
I ordered two products on the 27/9/2021
Never received them. Asked for a refund -
Didn’t get one. This was my first purchase from Cosmetics Now.
Would definitely not recommend as customer service is poor.
I’ve ordered before but this is the last time. Almost 3 weeks and no product, and I had to pay $7 shipping. Sure delivery is slow, but not this slow I could drive to the warehouse in under 30 mins. Last order from me and customer service is non existent.
Avoid at all cost
Order more than a month ago, never received my order. There’s better place to shop, please avoid at all cost
Favourite foundation at a better price
I have problematic skin and young blood mineral make-up has become my saviour. Only issue is most places the price is ridiculous. I buy from Cosmetics Now because it's easy to navigate the sites, the cost is reasonable and delivery is super fast. Thanks guys❤
Great service and quick delivery. Products to perfection. I’ll certainly order again when necessary. I’ve passed on website to my family. Regards Lorraine
So efficient and great price
Finding my absolute favourite perfume for pretty much half price was awesome. But then it arrived in no time at all. Thanks you - great service and product!
Please avoid this company, Unresponsive when seeking support. Yet to receive anything.
I order 4 items valued at around 200+ Dollars on 26 September.
Cosmetic Now states the deliver time is around 5-8 Business days. It has been 12 business day, and yet the parcel has not arrive.
I have been trying to email their support however their support is very unresponsive, I sent an email to them on 8 October, and today is the 12 October. Still no reply and no parcel. Nothing!!!
Their Facebook chat is not capable of rendering any kind of support or assistance, they just kept asking you to email their unresponsive and unhelpful support mail.
This is my first purchase and yet already facing so much issues.
How could such a reputable web store be so disappointing. This is ridiculous.
Everything is great
It was very easy to order. All the products are great. I will order again. The products are very good.
Easy transaction thanks
Found what I wanted easily and the range of products is extensive. I’m glad I ordered from your store as I couldn’t buy the item I wanted for the price in Australia.
Questions & Answers
How long does a bank transfer take to receive on your end?
Why do I need a password to shop and pay! Cannot see the reason for it.
Deliver to Thailand?
We can ship to Thailand.
It may be subject to tax charges as per customs in the destination country.
how long does it take shipping to Thailand ?
Get an answer from our members and Cosmetics Now representatives
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