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Cosmetics Now

Cosmetics Now (page 2 of 10)

4.7 from 2,720 reviews · View Statistics
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Reviews

  • Product Quality
    4.5 (293)
  • Return Claim MadeYes (11) · No (308)
  • Shipping
    4.1 (247)
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  • Verified

Everything is great

published

It was very easy to order. All the products are great. I will order again. The products are very good.

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

Pam Mcmahon
Pam McmahonMetropolitan Adelaide, SA
  • Verified

Easy transaction thanks

published

Found what I wanted easily and the range of products is extensive. I’m glad I ordered from your store as I couldn’t buy the item I wanted for the price in Australia.

Product Quality
5/5
Incentivised Review No
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Review collected in partnership with Cosmetics Now

  • Verified

23 days after ordering and still nothing

published

I ordered perfume for my wife 23 days ago. It said 5-10 days shipping. The only message that is showing on DHL from the day after ordering is, "Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL" Since then, there has been no updates and each time I email customer service to ask were my parcel is, they are exceedingly unhelpful. I would avoid using this company at all cost.

Incentivised Review No
Return Claim MadeNo
Date PurchasedSeptember 2021
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AnnieH
AnnieHMetropolitan Adelaide, SA
  • Verified

The perfect vitamin c

published

This is the best vitamin c serum I have ever used. The packaging protects the formula from light and air and is easy to apply. It has the telltale meaty smell but who cares, the benefits outweigh that.
I placed the order in the evening and received the product 1.5 days later!!

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

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Emilie B.
Emilie B.Greater Melbourne (Inner), VIC
  • Verified

This is very effective! Totally worth it

published

It was very easy to navigate the store and go directly find my favorite items.
I am very satisfied with the quality and availability of the products , if there’s no stock no problem you get an email update for when it’s available which is great.
Of course the discounts you get are really worthwhile! Cannot go without this vitamin C in my daily skin care routine.
Having gone without it for a week I surely know the difference!

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

Frank
Frank
  • 2 reviews
  • Verified

Awesome service

published

Great service, so simple and very fast.Product packaged very good arrived a day earlier than expected,kept up to date with where my parcel was

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

Enjoy roc products and have tried some other cosmetics

published

Very happy with roc products was easy to find and very happy with cosmetic now service is excellent I keep ordering for that reason would be good to have more specials as I order frequently

Shipping
4/5
Incentivised Review No
Date PurchasedSeptember 2021
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Carolyn G.
Carolyn G.South East Queensland, QLD
  • Verified

Great service always from Cosmetics Now

published

I have always received good service from Cosmetics Now. They are reliable and trustworthy. Sometimes deliveries can take a little while to arrive, but I appreciate that the Covid situation across the country doesn't make it easier. Generally, they are a reliable service with good products. They have never let me down. The website was easy to navigate. There are a great range of products available. The quality of the products I bought is very good.

Product Quality
5/5
Shipping
4/5
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Review collected in partnership with Cosmetics Now

  • Verified

Horrible

published

I ordered La Belle and Elie Saab. They sent me a confirmation email stating that my order were shipped Sept 20. I just received an email today (Sept 22) saying La Belle is out of stock AFTER they shipped my order!!

Shipping
1/5
Incentivised Review No
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Natalie Stone
Natalie StoneBlacktown
  • 2 reviews
  • Verified

terrible

published

Bought JLo perfume, no charms around bottle, bought product many times from chemist warehouse so I know what I'm suppose to be getting. Rudest customer service that I have ever experienced and they continue to email you being extremely rude.

Product Quality
1/5
Shipping
1/5
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Review collected in partnership with Cosmetics Now

Nik Brisbane
Nik BrisbaneSouth East Queensland, QLD
  • 3 reviews
  • Verified

This is perfect

published

Product was easy to find on your website. Have been looking for this Kanebo lip gloss for ages. Love it. Very satisfied with the product and the speedy service.

Return Claim MadeNo
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Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Shon
ShonSydney Surrounds, NSW
  • Verified

23 business days and counting

published

I have been waiting 23 business days for a $300 order and still have no idea when it’s coming. One parcel has shipping details that are inaccurate & the other has no shipping details. At no time at ordering was I told it comes from overseas but after chasing I have been told it comes from USA. Not happy, $300 and seen nothing for it. I would not recommend this place at all. :(

Shipping
1/5
Incentivised Review No
Date PurchasedAugust 2021
Cosmetics Now
Cosmetics Now Pty LtdCosmetics Now
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Terrible service. Would not recommend

published

First and last time buyer.

20+ Business days and I’m still waiting for my products. Tracking information was only just updated in the last 24 hours and shows no information except for the word “preparing”. No communication or updates from the company except for when I chase... and even then I only get a “it’s in its way”.

Product Quality
1/5
Shipping
1/5
Cosmetics Now
Cosmetics Now Pty LtdCosmetics Now
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  • Verified

The best!!!!

published

A little goes a long way - thickened up my fine hair - smells so good! Can’t recommend enough! Friends love it too!

Product Quality
5/5
Return Claim MadeNo
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Review collected in partnership with Cosmetics Now

The reviewer stated that an incentive was offered for this review

Patos
Patos
  • 2 reviews
  • Verified

Great service

published

First time buyer , I found the website easy to use and a great range with competitive prices ,postage was fast and the products were well packaged

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

  • Verified

I will be buying product again in the future.

published

I enjoyed shopping on this website. It was easy to find products I was looking for and information on each was great, which also included an ingredients list. Happy with the quality of products I have bought. I will be buying product again in the future.

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

  • Verified

Love Youngblood products. Great price through Cosmetics Now and such quick delivery!

published

I Found the products I wanted easily using the search on Cosmetics Now. They had everything I needed and great quality products available.

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

Jane P.
Jane P.North Queensland, QLD
  • Verified

Ease of dealing with the vendor

published

Easy to look up the products and timely delivery with easy processing of the order. Product was as declared on the site.

Shipping
4/5
Incentivised Review No
Date PurchasedNovember 2020
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Review collected in partnership with Cosmetics Now

Product arrived in excellent condition

published

I bought a brow kit and the product was well wrapped in bubble wrap and arrived in excellent condition within 1 week of purchase.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
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Awful company.

published

Got told time was dispatched. 10 days later nothing. Then got sent a fake shipping link and told to wait

DO NOT USE.

Product Quality
1/5
Shipping
1/5
Cosmetics Now
Cosmetics Now Pty LtdCosmetics Now
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  • Verified

Easy!

published

First time using this site. They did have products I require that I can only find overseas. So very handy as by purchasing here I didn’t have to wait my normal three weeks but postage was a couple of days instead.

Incentivised Review No
Return Claim MadeNo
Date PurchasedJuly 2021
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Review collected in partnership with Cosmetics Now

Ami J.
Ami J.Sydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Would recommend!

published

Love the product and was delivered in good time! Good quality and very happy with selection available and would buy again.

Product Quality
5/5
Shipping
4/5
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Review collected in partnership with Cosmetics Now

Christine
ChristineSydney, NSW
  • 2 reviews
  • Verified

Delivered exactly as they said

published

Well packed, delivery very prompt according to advice. Courteous driver from "Couriers Please" who was careful to follow delivery advice.

Product Quality
5/5
Shipping
5/5
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Review collected in partnership with Cosmetics Now

Aya K.
Aya K.Sydney, NSW

Jour d'Hermes absolu

published

I'm very happy with my purchase of Hermes absolue. This is one of my all time favourite. Thank you I will buy again.

Product Quality
5/5
Shipping
5/5
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Lee Bee
Lee Bee
  • 7 reviews
  • 1 like

Great service

published

The site is easy to navigate and the prices are competitive and the postage is really fast considering we’re in lockdown!! Definitely definitely use them again.

Product Quality
5/5
Shipping
5/5
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Page 2 of 10

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