- NSW, Casula
- Verified customer
Loves Everything in this shop
Might be expensive spending in this shop if you do impulsive buying.
But product are top notch.
Most of it in good quality and other word will be impressive.
Always do shopping in weekdays because weekend are usually crowded and very busy.
Staff very friendly and helpful. Loves bringing my family to shop in costco.
My wife and I made purchases, went outside to car, I tried to go back inside Costco, not having my membership card, to go for a wee wee in toilet, 5 shelf packers surrounded me and would not let me proceed inside. I had asked to speak to the manager of store, but was informed "there was none on duty today".
The Kirkland 'Golden Sweet Pineapple Chunk' is far from sweet. It's white in colour, not golden! The core is not removed from the flesh as well! These chunks are better cooked with sugar added.
We ordered Pizzas, such BAD quality, barely any toppings but full of sauce, pre made, can't alter anything and bad service, too busy. They don't cut them properly and gigantic slices.
- NSW, Auburn
- Verified customer
Hi I have bought more then 13 chickens and more then 9 have been raw and blood through them and I have contacted Costco every time and they say they are sorry and they will work on fixing them but nothing has changed since my first chicken in January.
Clothing and Shoes
Great prices for this brand..the clothes I brought, are great quality for the price I've paid and their shoes have lasted the distance.. Especially when young children go through shoes at a fast rate.. This Costco, has 'some' fantasic staff members. Happy to be a member..
Marsden Park, h yeah.
Have been at Costco for many years , started at Auburn then moved to Marsden park you have a lot of whingers in your review section but my post is positive, I love Costco and the yearly fee is paid for in your first visit or 2, If you don't like it leave, I am selective in my purchases and wouldn't go anywhere else.
Today I went to Cosco at Casula Liverpool ... early (yes I’m afraid I had too , after not being able to get TP for 3 weeks )I was very early because I had tried the week before & the crowd was overwhelming so did not even bother . The staff were great they had worked it out to stop people from pushing in ... & came out & gave feedback on what stock was available . Very impressed especially with the crowd that was there . Well done to all who work there . All the staff were pleasant & helpful . Huge thumbs up & thank you .
best warranty you can get on any gadget or appliance.
never buying anything from JB hifi again.
the food as also good
so is the pizza
also i like the samples
Can’t get into the store without paying $60
I live over 60km away from Costco and don’t drive. I wanted to visit and have a look, in case I later will come there with friends or family. I was informed at the door that I had to pay $60 just to for visiting the store. Which I didn’t. How can anyone know if it is worth buying if they are only rarely in the area?! Not prepared to pay $60 for just visiting.
Employees do not have hygiene concept
I saw two employees handling food without wear gloves. One islander like , she wiped her sweat with her bare hand and touch food.
Another Indian lady at check out does not call my ticket number instead called out food and she touched my food with bare hand. How disgusting these are.
Should not the manager or supervisor educate their employee on food safety rules
I am not coming back not unless you ensure food safety are followed by your staffs.
- NSW, Auburn
- Verified customer
Disgusting taste - forrest cake
We bought forrest cake on 30th of dec 2019. Taste was awful. I don’t think it was fresh. Sponge of the cake tasted like bread. Even fresh bread tastes better than Costco’s forrest cake. Waste of money. Never purchase again.
Great value, some amazing products at great prices, also very interesting store. The peri peri sauces and nuts are great. The highlight is the value of top brand clothings. Also they only sell the best brands. Keep up the good work.
Change of recipe Ghirardelli Brownie mix
Yesterday I purchased 3 boxes of Ghirardelli brownie mix, (enough to make 300 brownies for gifts), only to discover that the chocolate chips are practically not existent! I counted 3! I cooked them and they taste like cake! No chunks at all!! I have been purchasing these for years with no problem! I'm disgusted and will be taking this up instore
Roasted Chicken was RAW on the inside
Dec 5-did usual Costco shopping,bought roast chicken supposedly for dinner.Upon cutting the chicken,it was RAW on the inside.
No point bringing it back as petrol alone would cost me more.
Terrible customer service
Management of store, customer service is terrible. Stock availability is bad in the weekends. Specials only while stock last. I went to 3 stores in sydney to buy a security camera system deal ends 02/12/2019 and they said stock will come next week but deal finishes by then.
Poor customer service
Never had such a poor experience with any other store ever. Lady on the return item counter was very rude and insulting that I had to return product and cancel my registration. They sold me car battery worth 300 dollars, and then for exchange process asked me to buy 2 new one before returning the unused one. Then decided that I am not eligible to return items I wanted to return. Hopeless !
Don't waste your precious time and money
I thought I could save some money by buying in bulk here, but they don't beat any other stores for fresh produce and many other products. When you pay the membership fee it tallies up for the normal grocery or your fresh produce market. On top the rude staff and busy premises and worthless horrible experience taking a toll on your health is not worth. Don't go to Costco. If this is not convincing enough I found some questionable content on the fresh produce that they have used for keeping stored for longer periods of time. They looked fresh, bu...t smelled gross and when tested unhealthy and poisonous. My wife bought banana and salad leaves We found the banana and salad leaves to have a terrible smell and some 3M products to look like cheap knock-offs. Also the tooth brushes and tooth paste looked quite cheap and not the same quality (same products though) as the ones I buy in Chemist Warehouse.
Horrible customer service
Visiting the Auburn store, wanting to buy a TV set, couldn’t find anyone to help me. Found someone in a nearby section and requested someone to help me. After asking what I needed he promptly dismissed my questions as irrelevant. He obviously had no technical knowledge, he even suggested I visit “Harvey Norman” if I wanted to try a remote on a TV. I did go somewhere else, JB Hi Fi, they were very helpful and answered all my questions. I won’t be renewing my membership. If I could, I give them NO stars.
90% of the staff are rude
The lady at the door didn’t let me in when I told her I’m not a member and that I just want to browse, but my mum was behind me and she is a member so I went in. And as one reviewer said , at the check out they are always treat you like you are a thief or a junkie. Thanks costco but we are buying with our money !!! And it’s not that cheap maybe a 2% cheaper than outside stores but you’re already charged us $60 membership.
And I don’t know why is that stupid policy that only member can pay with their credit cards! You making it harder for ppl to shop at your place! Wouldn’t go their again.
Questions & Answers
Do you have pedigree dog food in stock ?
I want to know do you have catalogue online, or do you have app for Costco of Auburn, because it is too big and I am new ,and I have baby that doesn’t let me to searc, so I want to know the place of everything before going to shop
How much is swiss miss hot cocoa mix
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