Chicken bbq Pizza
Purchased a Bbq chicken pizza priced at $15.99. We were very disappointed when we got to open the box to have our lunch we found very little chicken in it. Basucally we paid $15.99 for bbq sayce, cheese and chicken pieces were very scarce. We have purchased this product in the past but this time it did not measure up to previous pizza purchased. Disappointed!
This is the second time we have been parked in Costco parking lot waitingto exit. We have been waiting 20mins and have only moved 2 car spaces. Costco North Lakes need to have more entrance and exits.
Costo Store & Tyre Centre
Our local Costco has always been lovely, products, people etc. Pizza's a little slow to get, you do have to wait around.
The tyre centre blokes are great, I feel sorry for them tho, they really could do with more support from Costco.
Terrible customer service and parking exit problem
Took me an hour to come out from the parking . Made a call to request to close first 2 exit of parking as they do it all other times. I was told yes they do it other times but they can't do it now because it's council's job.
Our dairy products stayed on the room temperature for this long and my daughter waited outside her class for an hour.
I don't think there should be membership payment if you can't solve these problem.
Not permitted to have my wishes carried out.
Purchased 2 new tyres y-day: product ok; price ok: i wanted them fitted to front of my front wheel drive vehicle: told no- costco policy, must be fitted to rear. Both rear tyres nearly 80% life left. Had to have them changed later. Not happy. Garry..
Terribly rude manager
Terrible rude manager left me in tears after getting the ok by multiple other staff that I could purchase an item and return it if I had problems again like I did the first round, did this and was made to feel like a criminal by Leonie an sent away with a tv that she had unboxed and shaken the crap out of which I’m then made to take back home.
Return in an item
Thank you to the lovely girls who exchanged a solar light for me
Such great service
Even though I had to take it back
Thanks ladies you do a great job
Rude Staff and STORE entry practice is NOT COVID SAFE
ENTRY TO GET INTO THE TAKEAWAY FOOD SECTION IS NOT COVID SAFE. Getting told by a staff member to walk through the entire store, which the only option to get there is to tightly squeeze through the cash register where people are being served, if this is not possible waiting in long ques... all this just to order food for takeaway is absolutely ridiculous. It was safer for me to walk through the exit door where the trolleys line up, walk past them to get through which I'm told today is not allowed, the blonde lady staff member attending the exit door is so big she's causing a blockage to the door herself!
Customer service 0
Went to costco to buy electrical goods, 4 staff standing around having an conversation, approached them to get some direction and information on an product, to which they looked at each other, after a long pause, someone pointed in a direction "over there, you'll have to read the box for the information" and continued on with their conversation, left frustrated in lack of service and knowledge, went to Jaycar, great customer service and knowledge, brought products
- QLD, North Lakes
- Verified customer
Don't go anywhere else for tyres
Recently had a full set of five tyres fitted on two of my vehicles, a 2020 Hilux SR5 and a 2016 FJ Cruiser. Replaced the o/e tyres with Bridgestone Duellers 697's. Service at Costco is excellent, staff attentive, polite and on both occasions the work was completed in under 40mins. The best is you cant buy these tyres cheaper anywhere else, believe me I have tried. They only stock premium brands at discounted prices.
I have had tyres fitted by Costco for over 5 years on all 6 of my vehicles, you just cant get a better deal or service.
Terrible customer service
Some old fart that was on front door this morning was really rude because I showed her my membership and she said “that doesn’t look like you” and then I said “well it is” seems someone needs to go get there eyes checked
Got 4 new tyres put on my hilux. First time I’ve had them done at Costco, and I must say I’m impressed. Thanks Jamie and team for doing an awesome job, was the busiest time of day but got the job done in an hour. Will highly recommend you guys.
Thank you....... regards Fozzy.
- QLD, North Lakes
- Verified customer
Devasted when I went to collect my daughters bday cake, they accidentally put the wrong name. No special cake for our party. So sad, too late to get another cake.
Problem with a BBQ chicken
We bought a chicken today early for our dinner tonight and happened that was uncooked and very pinky colour. I took pictures of it if you need it. Is only a chicken but it cost us our dinner.
Kirkland mix nuts
We have been buying this product for Several years and always been very pleased they have recently changed to having it packaged in Vietnam and the nuts are not the same . We feel that they are of a much poorer Quality , and they are now tasting stale. We will miss this treat very much!! Very sorry to see this change .....
Rude employees shouldn't be there
I was a member for the past 5 years, but decided not to renew my membership, because of the rude attitude of this particular employee in the food section. He is a male, probably between 45 = 50 years of age. Costco should look into this, otherwise you'll lose your members
Meat very very expensive
Meats to expensive for average families they look good quality but dont really know as to expensive to purchase to test. Avocados not cheap a lot of groceries arent affordable
Appalling Customer Service
Tried to enter the store to look around before deciding if we wanted to join. Spoken to very rudely by the older, short blond woman guarding the entrance. We were not aware you had to be a member just to get a foot in the door, then when I turned to walk away and told my husband we needed to leave she accused me of 'getting my back up'. I am a manager in retail and if a staff member spoke to any customer like that they would be disciplined. If we had been thinking of joining, her attitude put us right off that idea.
Poor customer service dont care for disabled family members
Today I took my daughter to have her eyes tested we presented our membership card and medicare card her eyes were tested and found that she required glasses medicare was charged for the consultation our healthcare provider was charged for the glasses my wife attempted to pay the difference and we nave been told that my daughter has to purchase another membership ( my daughter is 20 and is disable we are her full-time carers and she lives with us a supervisor was called and this was explained to my wife upon hearing this i have gone to the ...counter to have my membership canceled . Cosco has acted fraudulently 1 medicare should never have been billed as we are not able to purchase glass and no script has been given 2 Our heath fund should not have bee billed for a service that has clearly not been provided 3 We were sold the membership as a business membership and told all members of the house hold will be covered ( My daughter would never use the benefits of another full members i can understand her having to purchase if she was living in a different address or receiving an income which she doesn't ) Can you please contact me as to how Cosco is going to respond as i will be contacting both Bupa and Medicare and also raising this to the local Media on the way Cosco deal with families with disable children I also made a purchase last week for some prescription Glasses i would like the transaction canceled and refunded to myself and to Bupa as Iam no longer a member
the absolute best I've ever used
HARPIC FRESH POWER tropical blossom toilet cleaner.
Works like magic and smells pleasant. Very easy to spot
on the shelf. Look for the bright pink bottle. I will buy it again.
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