Terribly rude manager
Terrible rude manager left me in tears after getting the ok by multiple other staff that I could purchase an item and return it if I had problems again like I did the first round, did this and was made to feel like a criminal by Leonie an sent away with a tv that she had unboxed and shaken the crap out of which I’m then made to take back home.
Return in an item
Thank you to the lovely girls who exchanged a solar light for me
Such great service
Even though I had to take it back
Thanks ladies you do a great job
Poor customer service dont care for disabled family members
Today I took my daughter to have her eyes tested we presented our membership card and medicare card her eyes were tested and found that she required glasses medicare was charged for the consultation our healthcare provider was charged for the glasses my wife attempted to pay the difference and we nave been told that my daughter has to purchase another membership ( my daughter is 20 and is disable we are her full-time carers and she lives with us a supervisor was called and this was explained to my wife upon hearing this i have gone to the ...counter to have my membership canceled . Cosco has acted fraudulently 1 medicare should never have been billed as we are not able to purchase glass and no script has been given 2 Our heath fund should not have bee billed for a service that has clearly not been provided 3 We were sold the membership as a business membership and told all members of the house hold will be covered ( My daughter would never use the benefits of another full members i can understand her having to purchase if she was living in a different address or receiving an income which she doesn't ) Can you please contact me as to how Cosco is going to respond as i will be contacting both Bupa and Medicare and also raising this to the local Media on the way Cosco deal with families with disable children I also made a purchase last week for some prescription Glasses i would like the transaction canceled and refunded to myself and to Bupa as Iam no longer a member
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