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Costco VIC, Moorabbin

Costco VIC, Moorabbin

2.2 from 40 reviews

Reviews

2.2

40 reviews
5
(6)
4
(2)
3
(6)
2
(7)
1
(19)
  • Value for Money
    3.6 (8)
  • Product Quality
    4.3 (8)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    2.9 (8)
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Pradeep

PradeepKEYSBOROUGH

Costco is awesome

published

Great prices, great products and great quality. Refund / exchange are easy too.
You need to stick to what you need though. so easy to over spend.

Great prices, great products and great quality. Refund / exchange are easy too.
You need to stick to what you need though. so easy to over spend.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Locationmoorabin
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ama

amaGreater Melbourne (Outer), VIC

very bad service

published

costco staff no manner how talk to people nothing say please ,sorry ,thanks | sapcaily ravi bad talking he look like some take drug he do not how talking with woman if you going with baby please carefull i have very bad exp. i am never go back costco moorabbin

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Locationmoorabbin
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The reviewer stated that an incentive was offered for this review

Jan

JanGreater Melbourne (Outer), VIC

  • 4 reviews

Gas and food

published

This place gets very crowded during weekend. Staffs are more rush. For whom love bulk buying, dont miss this place. Gas is always cheap, I don’t think the one in docklands hasgas station?

Customer Service
Value for Money
Product Quality
Store LocationMoorabin
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Mita G.

Mita G.Greater Melbourne (Metropolitan), VIC

Checkout staff - very, very poor service

published

Firstly when was the last time your feedback box in the shop was cleared? It is 3 feet high and no space for another form. Secondly after presenting my Costco membership card with my clear photo why was I rudely asked for additional ID by staff serving on aisle 5 at 4.40PM on 29/6/19? When asked why, she said it is her right! Do you think it could be poor training or a bit of personal dislike for people of other colour other than caucasian or she has optical disability?

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationMoorabbin you
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Mike R.

Mike R.Greater Melbourne (Metropolitan), VIC

  • 11 reviews

Petrol savings over the year make it worth the $60 fee

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationMorrabbin
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Crazy fuel system!

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationMoorabbin, Victoria, near the airport & DFO
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Skordeman

SkordemanGreater Melbourne (Outer), VIC

Random Price hikes Weekends & Rude Customers/Staff

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationMoorabbin, Victoria
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Kito

KitoMelbourne

  • 3 reviews
  • 2 likes

BBQ Beef

published

Hi guys, this is not the first time, Costco shoppers did you guys ever buy the pork belly slices and beef slices for BBQ?? I found out both fresh but the pork and beef flavor very strong, did Costco realize that?? Also I bought a pack of Bulgogi last week, actually I feel disappointed some of the beef slice just too big, some of the beef just looks like off-cuts and taste less very different than Costco In Japan.

Customer service of check out staff

published

Shopping on Christmas break full of customers suddenly no eftpos cash only every one looks each other what we going to do its poor management skills no one knows what to do with this situation, try to get cash out no from the machine no cash left. What a disaster for unprofessional staff no apologetic to the customers standing on the cued.

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wrong opening hours

published

We checked on google it was showing Costco is open till 8:00 pm also we called on Costco contact no. it went to auto recording and said open till 8:00 pm when we went to Costco staff was outside and said it's closed and he was rude too

Letdown26

Letdown26AU

  • 3 reviews
  • 3 likes

Not Good Value for Money

published

For the first time today we went to our closest Costco. It was not at all cheap, many products were only a day or 2 out of their use by dates and prices were not cheaper than our local supermarkets. Mostly everything was bulk and not practical for a small family when travel and petrol costs need to be taken into account. Should be a trial before using, even if at a small cost.Have requested my membership be refunded. Some staff members were quite rude too.

Wing

Wing

  • 7 reviews
  • 6 likes

Convenient store for bulk purchase and party food

published

I have been a member since 2016. My family enjoys shopping at Costco due to the convenience of getting different party food. At times, I do buy things in bulk for my company. Most of the time, petrol prices at pump is significantly cheaper than other pumps.

Bed customer service

published

Very bad customer service.Approaching the counter to do membership very bad customer service. Don't go back again. I want my money back.

Meat pork

published

I buy meat of pork and go back home i put in fridge next day i cook it is very smell this is second time i been like that i buy 3 time first time ok next time smell i think it over day and i bin it but now second time and i buy in another store not smell

Costco - Value for money

published

Saved 60 dollars on Nutri Ninja Food Processor
Saves 400 dollars on TV Sony X85 E
Saved 70 dollars on Car Battery(Exide) than SuperCheap and Repco.

Excellent Groceries prices as compared to Coles and Woolies normal prices items

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Found Plastic inside the Bread

published

Went to Costco purchase a regular bread that we usually purchase when we get home i slice the bread and found plastic inside. i brought the bread back to costco and show them the plastic did not even do anything just write something on the peace of paper and told me sorry for that. i ask them what will you do with this kind of issue the person told me could be something on the kitchen he will inform them.

that's it end of the story never heard back from them..

luckily we slice the bread and notice the plastic if not we probably eat the plastic courtesy of costco..

very unhappy with there customer service.

klc

klcCheltenham

  • 2 reviews
  • 8 likes

Don‘t buy pork ribs from Costco

published

I thought I got a great purchase when I bought a pack of Pork Belly Boneless Rindless from Costco The ribs look lean n not much fat. I was disappointed when I opened it. Only the side you can see from the sealed package is lean meat.
So much fat on the other side.
It costed me $23.79 for 1.488 kgs. ie $15.99 /kg.
There are 9 pcs of rib in total. I had to throw away more than half of it.
It ended up costing me $23.79 for about 600g.
The way the meat is packed is deceptive. It makes customers think the meat is lean. Can‘t believe big company like Costco will use this deceptive packaging to make their sales.
Very disappointed!!

Return policy

published

Bought a compost twin bins Aug 2016. The Bin broke at the rim at 11 months. Called up Costco and we couldn't find our receipt, they checked on their computer and return credits with No Fuss At all. Everything only took a few minutes.

Artur Stuart

Artur StuartMelbourne

  • 2 reviews

RETURNS

published

I wholeheartedly disagree with negative opinions of people about the return policy in Costco!!!! NO OTHER RETAILER PROVIDES LIFETIME WARRANTY, for as
Long as you have your membership!!!!!!! My Samsung phone failed after 2 years, and they refunded me the purchase price without ANY problems! Try that with ANYBODY ELSE and they will kick you out of the store!

I love shopping there and I do not need any IT specialists or other experts to tell me about electronics! If a person requires an expert- just search the info on the Google and look at the YouTube!!!!

Sam

SamGreater Melbourne (Metropolitan), VIC

  • 41 reviews

Its good apart from the rude door staff

published

I go to Costco once a week to buy mostly food and fuel we really enjoy visiting but I must admit sometimes their door staff can be rude and quite aggressive when they thought or didn't see your member ID properly. But apart from that just keep away from the peak times and your golden.

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