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Cotton On
2.3 from 424 reviews · View Statistics

Reviews

2.4

9 reviews
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Summer Rose
Summer RoseSydney, NSW
  • 15 reviews
  • 4 likes

What happened oh cotton on!

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceNot as advertised
Disappointed.
Disappointed. South East Queensland, QLD

Express Shipping is anything BUT express.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
Sid N.
Sid N.Central Highlands and Goldfields, VIC
  • 2 reviews
  • 5 likes

Charging For Express Postage But Sending Parcel By Standard Post.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
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Sarah
SarahSydney, NSW

Terrible

published

Not what I expected very different to the website I will never be buying anything from cotton on again online unless I see it yuck worst online shopping don’t buy online from here

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Teresa Bartholomeusz
Teresa BartholomeuszGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Great service

published

The clothing in this store are reasonable for their price. The quality is usually a bit under decent but it also depends on the item you are buying. I was satisfied with level of the store but I see improvement/

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceNot as advertised
Tornstriker
Tornstriker
  • 2 reviews

Love cotton on

published

Cotton on is one of my favourite stores their clothes are always amazing. The clothes are good quality great customer service and they have clothes for all shapes and sizes.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
Helen Oakley
Helen OakleyGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 2 likes

Lack of dressing rooms

published

Hi l came in today 1st December and waited 15 minutes before a worker opened up 3 out of 4 change rooms. Only one was open in a busy store. I will think twice before coming again. Think of your customers as we dont want to wait long to try clothes on . Its a disincentive to come again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Courtney H.
Courtney H.South East Queensland, QLD
  • 7 reviews

best jeans ever brought

published

these high waisted jeans have had men sliding into my DMs all day after going to the shop in them and they only set me back $20 thanks cotton on! With the perk card, it's so easy to rack up points towards a $10 off coupon for online or in-store shopping too.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationstrathpine
SizingSlightly small
Product AppearanceAs advertised
coffeeandclothes
coffeeandclothes
  • 2 reviews
  • 1 like

Decent prices but falls flat for body diversity

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
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Questions & Answers

Christine
Christineasked
Cotton On Online Store

Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!

The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘

I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?

Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !

No answers
Kate
Kateasked
Cotton On

No extend sizes available in the store. If I found one, you are lucky. That probably is the only one in Aus. Why are they producing it? Save for themselves to wear, not for sale?

No answers
Sasha Wells
Sasha Wellsasked
Cotton On

Can you return adhesive bras/stick on backless bras?

1 answer
Lilz
Lilz

Probably not if you’ve used it as it is unhygienic, although if it’s faulty then they must have a return policy.

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Cotton On

Details

Compare both Cotton On
CategoryOnline Shops and Clothing Shops & BrandsPhysical Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Clothing TypeActivewear, Children, General / Everyday, Pyjamas / Sleepwear and SwimwearActivewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear
Compare both Cotton On
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