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Cotton On
2.2 from 479 reviews · View Statistics
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Reviews

2.6
12 reviews
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Summer Rose
Summer RoseSydney, NSW
  • 17 reviews
  • 4 likes

What happened oh cotton on!

published
Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Sarah
SarahSydney, NSW

Terrible

published

Not what I expected very different to the website I will never be buying anything from cotton on again online unless I see it yuck worst online shopping don’t buy online from here

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Helen Oakley
Helen OakleyGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 2 likes

Lack of dressing rooms

published

Hi l came in today 1st December and waited 15 minutes before a worker opened up 3 out of 4 change rooms. Only one was open in a busy store. I will think twice before coming again. Think of your customers as we dont want to wait long to try clothes on . Its a disincentive to come again

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small

Questions & Answers

Rattana C.
Rattana C.asked
Cotton On Online Store

Still haven't received the tracking number after purchase it and been almost 3 weeks now , very disappointed!!!!!!

No answers
Christine
Christineasked
Cotton On Online Store

Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!

The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘

I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?

Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !

No answers
Kate
Kateasked
Cotton On

No extend sizes available in the store. If I found one, you are lucky. That probably is the only one in Aus. Why are they producing it? Save for themselves to wear, not for sale?

No answers
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Cotton On

Details

Compare both Cotton On
CategoryOnline Shops and Clothing Shops & BrandsPhysical Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Clothing TypeActivewear, Children, General / Everyday, Pyjamas / Sleepwear and SwimwearActivewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear
Compare both Cotton On
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