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Cotton On
2.2 from 479 reviews · View Statistics
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Reviews

1.4
8 reviews
5
(0)
4
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3
(1)
2
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(6)
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Sizing!! Disgusted!

published

I’m am beyond disappointed at cotton ons small af sizing!!! I’m a size 14 and received size “14” jeans that are literally the equivalent of size 10 Jean. I’m so disgusted that cotton on have changed their sizing to exclude women with bigger body types! Never shopping there again :(

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Sizing Very small
Product Appearance Not as advertised
jacinda
jacindaMetropolitan Adelaide, SA

Be great if specified that these were for children

published

Absolutely disappointed that nowhere did it state on the page that these face masks were for children! Can't return either.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Bethany K.
Bethany K.Sydney, NSW

horrible this online thing is horrible !

published

cotton ons online website SUCKS it says that if you sign up to cotton perks you will get free delivery and they give you a promo code right? Yes they do but when i entered the code it said promo code NOT VALID! I tried and tried again still not valid!! Their clothes are nice I guess but NOT their service!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised

Camis

published

I bought 2 camis on line and they are not the same as previously purchased - size and material. They are for a short body and do not run to my size. Almost 2 inches shorter than previously purchased. Not happy. I have wasted my money.

Product Quality
1/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Summer Rose
Summer RoseSydney, NSW
  • 17 reviews
  • 4 likes

What happened oh cotton on!

published
Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Seajay
SeajayMelbourne
  • 6 reviews
  • 5 likes

What a rip off

published

I ordered a pair of pants lured by a 20% discount. I also added another sale item which wasn't included in the discount.
The pants were in stock. The order was placed.
The next day I get an email saying the pants were out of stock. The fact mask had magically gone back to full price and was a dollar more than shipping. I would have never ordered anything where the order was equal to shipping.
Out of pocket a lot for an add on sale.
They've refused to answer my email complaints. What a garbage company.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised

Questions & Answers

Rattana C.
Rattana C.asked
Cotton On Online Store

Still haven't received the tracking number after purchase it and been almost 3 weeks now , very disappointed!!!!!!

No answers
Christine
Christineasked
Cotton On Online Store

Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!

The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘

I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?

Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !

No answers
Kate
Kateasked
Cotton On

No extend sizes available in the store. If I found one, you are lucky. That probably is the only one in Aus. Why are they producing it? Save for themselves to wear, not for sale?

No answers
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Cotton On

Details

Compare both Cotton On
CategoryOnline Shops and Clothing Shops & BrandsPhysical Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Clothing TypeActivewear, Children, General / Everyday, Pyjamas / Sleepwear and SwimwearActivewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear
Compare both Cotton On
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