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Cotton On
Online Store, Retail Stores (See All)
- 17 reviews
- 4 likes
I’m not sure what’s happened but Cotton On’s quality over the past few years has become absolute trash! Everything I buy now fluffs after one wash and looks hammered and becomes unwearable out of the house.
Material looses its shape, fades and always always fluffs from adults down to kids and baby clothes.
Cotton on was my go to store for everything. I have items still in good condition that I purchased 15 years ago. I’ve been shopping there for around 18 years and quality has deteriorated completely.
Such a shame because I love their style...
Read more, so simple. They have really nice looking pieces which sucks when the whole piece changes after a few wears. Also don’t be deceived some items look completely different on, a lot of the time the way the model is standing and posing online shows it a certain way but on the sleeves would be way too short or the crotch a lot lower then what’s showing. I spent over $300 in one order to find that I literally hate 95% of that order.
- 2 reviews
- 1 like
Clothing is not worth the price . Sick of dresses that shrink in the wash and thin material. I hate being pressured into buying the $2 tissues. The change rooms in all cotton on stores are disgusting. Covered in clothes tags and dust
- 4 reviews
The clothing in this store are reasonable for their price. The quality is usually a bit under decent but it also depends on the item you are buying. I was satisfied with level of the store but I see improvement/
Questions & Answers
Do want someone you can model your clothes?
Still haven't received the tracking number after purchase it and been almost 3 weeks now , very disappointed!!!!!!
Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!
The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘
I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?
Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !
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Details
 Cotton On Online Store1.6(220) | Cotton On Retail Stores2.4(77) | |
|---|---|---|
| Category | Online Shops and Clothing Shops & Brands | Physical Shops and Clothing Shops & Brands |
| Offers Free Standard Shipping | Yes | |
| Free Standard Shipping Minimum Order Amount | $60.00 | |
| Mens / Womens Clothing | Mens and Womens | Mens and Womens |
| Labels Sold | Own Label | Own Label |
| Buy Now, Pay Later Options | AfterPay | AfterPay |
| Clothing Type | Activewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear | Activewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear |
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