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Cotton On

Cotton On

Online Store, Retail Stores (See All)
2.1 from 537 reviews · View Statistics
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Reviews

1.3
31 reviews
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May
MaySydney, NSW
  • 3 reviews
  • 1 like

Misleading

published

Don't order Express. They give you an estimate and yes, it says that it'll be 'approximately' delivered within 5 days of when you ordered it but my tracking said an extra week. Don't pay the extra for Express. Absolute waste and where the crap is the $2 going? To the so called charity they say to donate to (when you're in store)? SMH. Waste. Go spend the $2 towards your $5 coffee at the local cafe instead!

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Product Appearance Not as advertised
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Kathy
KathyHunter Region, NSW
  • 15 reviews
  • 11 likes

Super Slim Ankle Grazer Track Pants

published

I’m reviewing this product here because Cotton On make no provision for reviews on site- not even for members. Kind of speaks volumes, doesn’t it?
The trackie dacks are advertised as ankle grazers. Well, at 175cm I’m of average height- not especially tall- and I don’t call ending 8cm above my ankle “ankle grazing”. I call that “mid calf”. They’re not particularly slim fitting either- particularly on the lower leg- what there is of it.
I got these 1/2 price for round the house, otherwise they’d be going back.
If you intend to wear them out of the house and aren’t short- don’t buy them!

Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Sarah
Sarah
  • 2 reviews

tacky jeans and wring sizing

published

i ordered 6 items of clothing online and only three were actually tolerable, both pairs of jeans were made of cheap material and didn't even fit right even tho I ordered them in my size, the pink shirt ordered came to me in brown and the shorts were way to loose around my waist even tho i ordered them in a size too small. don't think i will be shopping there again anytime soon.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
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N H.
N H.
  • 2 reviews

Snatched a bargain!

published

Clearance store in Sydney, Market City and purchased 2 t-shirts for $10. Service was prompt, although the store is quite hard to walk around and freely look at the clothes due to limited space.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationCotton on
Sizing True to size
Product Appearance Not as advertised
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Questions & Answers

Sinenhlanhla M.
Sinenhlanhla M.asked
Cotton On

Do want someone you can model your clothes?

No answers
Rattana C.
Rattana C.asked
Cotton On Online Store

Still haven't received the tracking number after purchase it and been almost 3 weeks now , very disappointed!!!!!!

No answers
Christine
Christineasked
Cotton On Online Store

Online shopping with Cotton On is ok if u choose to pick up in shop. I am still wondering why Cotton On is still using country’s worst shipping company - Courier xxxxxx!

The driver never came to your home for delivery but they did update their online status as “attempt to deliver but not at home”! Also they said they left the card for me but they did not ! What a ridiculous service!!! I did give instruction to leave my order at my front door but they took my order back to their warehouse ‘

I am so frustrated to have Courier pls to deliver my order as I had few horrible experiences with them. This time, again, I really don’t know how long can I take my order back or it would never come ?

Cotton On Admin/Customer device: Please take all your customers review seriously and consider to change your courier partnership to boost your competitiveness !

No answers
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Cotton On

Details

Compare both Cotton On
CategoryOnline Shops and Clothing Shops & BrandsPhysical Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60.00
Mens / Womens ClothingMens and WomensMens and Womens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Clothing TypeActivewear, Children, General / Everyday, Pyjamas / Sleepwear and SwimwearActivewear, Children, General / Everyday, Pyjamas / Sleepwear and Swimwear
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