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Cracka Wines
Have I been had?
Second half dozen Virgin Hill delivered and sent back.
As I think I only ordered 6 and they are already here.
Order removed after first shipment so uncertain.
Please investigate
1 comment
lonepine
- 9 reviews
- 13 likes
never a problem
I have just read these other reviews, and can only say, I have never had a problem with delivery. I can recommend them insofar as my personal experience has so far, been good.
Some of the wine ratings I would consider a bit generous, particularly lately, still some good cheap wines can still be had.
1 comment
Dean T.Cracka Wines
Hi. Thanks very much for your kinds words. The team here works very hard to try and ensure everyone gets not only great wine but has an amazing delivery experience. Like any business, it doesn't alway...
Read mores go to plan but getting positive feedback like this keeps us all going. Thanks again! Dean Taylor CEOOther Wine & Liquor Shops
SocceroostarsSydney, NSW
- 8 reviews
- 8 likes
- Verified customer
Slow Delivery
Order confirmation states 2-4 days, then fine print states that because order is direct from winery allow an extra two days. Goods not dispatched after five working days. When you call up it says can take 2-10 days call back after then. Slow as a wet week. Only good for people who cellar and are not buy and drink consumers. Also grossly overstate the savings saying I had saved over 87% off RRP. It's more like 15%.
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Questions & Answers
julesasked
lachasked
whats your phone number - the specials you text me wont go to check out and I want to buy by tonight!!
No answers
Angeasked
Have cracka wines been writing their own reviews?
3 answers
I don't believe so, at all. The review I wrote had nothing to do with anyone else but me. It was a true reflection of the way I felt about the Company, the People and the Products
Dean T.Cracka Wines
Absolutely not. As you can see, many of the reviews are for purchases that the team at Product Review have Verified.
However the CEO sent an email to purchasers asking people to push out favourable reviews. I was one and wrote an honest 3 star review. Good wines to be had but watch out for the sales 'tricks' so you cannot be sure all wines were tasted or that there was no arrangement with the winery on the RR. Double check before purchase is my advice.
Details
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Dean T.Cracka Wines
Hi. Thanks for your message G.O.F. To help us look into this matter further, can you please provide us with an order or your customer number. We've sold several hundred cases of this wine, so difficult to know which customer this message refers to.