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Cracka Wines
Great value.
Have saved heaps on Cracka Wine auctions. Mostly the wines have not disappointed. When one lot of wine didn't arrive the issue was dealt with promptly by a helpful, efficient customer service representative.
1 comment
Good wine good fun
Good wine at good prices and easy to deal with. The mystery dozens deal's are very good value. The auctions are fun.
1 comment
Dean T.Cracka Wines
Hi Grape - great name!!
Thanks for posting about your experience at Cracka - and glad you got onto the mystery wines as they are definitely some of my favourites!
Cheers Dean Taylor CEO
Other Wine & Liquor Shops
you get what you pay for
Generally i thinkyou can get good wines from Cracka if you are selective.
Their product has improved since 7 years ago when i first used them
1 comment
Dean T.Cracka Wines
Hi Cam,
Thanks for your review and honest feedback. We'll do our best to improve the offering even further!
Cheers Dean Taylor CEO
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very good wine
i have perched i lot of red and white wine and i do pick my mark .. all good all my friends enjoyed it
1 comment
Dean T.Cracka Wines
Thanks for your review Whitey - glad your friends enjoyed your picks!
Cheers Dean Taylor CEO
Good quality products
I don't purchase copious quantities of wine but whenever I have purchased from Cracka Wines I have always been completely satisfied with the product & the service.
1 comment
Dean T.Cracka Wines
Thanks Slipper - very glad to hear that you are one satisfied customer.
Cheers Dean Taylor CEO
Haven't used it a lot-I always wait for online wines I like with prices that suit.
I haven't used the service much until recently and can only say that the wine arrived in good time and in perfect condition. That is to say nothing broken but nothing will be tasted for at least a month from delivery.
1 comment
Dean T.Cracka Wines
Thanks for your response Jeff - I hope you love the wine!
Cheers Dean Taylor CEO
Sheri O
- 3 reviews
Good choice of wines and quick delivery
Online choice is good, and the Cracka rating can be useful in assessing new wines. Delivery was on the right day, despite the public holidays.
1 comment
Dean T.Cracka Wines
Thanks for your positive feedback Sheri. It really is most appreciated. Take care and hope to see you back on the website soon. Cheers Dean
DeanoGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
Good, but could be better
Since I've been with Cracka Wines, they haven't really missed a beat and have enjoyed the wine they sent through over a few years now. If there was one small area of feed back I could provide, it would be not to have your telemarketers ring so often. I know what I like, and I just don't need the hard sell. We are on the "Do not Call" register because we got feed up with the 6:00pm telemarketing calls. Apart from that I would rate Cracka five stars.
3 comments
Dean T.Cracka Wines
Hi Deano. Thanks for your feedback! Glad to hear that you've generally been having a great experience. I'll have chat to the head of our wine advisor team about your comments. Generally you should onl...
Read morey be contacted every 4 weeks, so if it's more frequent than that they need to check the settings. Thanks again for taking the time to pass on your thoughts. Cheers Dean CEO ;)Thanks Dean, I also appreciate the gift voucher you sent through. I'm having a quite browse through the selection at present.
Dean T.Cracka Wines
Haha. From one Dean to another. Enjoy!
Other Wine & Liquor Shops
Great product and service
Great service and some really good deals, wines you would not normally go for or could not afford, the auction is really worth looking at and also the mystery wines can be a great deal have purchased a few and all have been great some exceptional.
1 comment
Dean T.Cracka Wines
Hi Jeff. Big thanks for the 5 star review. It all helps to inspire the team here who work very hard. Good luck with your future auction bids. Sounds like you've cracked the system. Have a great week. Cheers Dean Taylor CEO
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MJKGreater Melbourne (Outer), VIC
- 2 reviews
Good value
Great customer service and good value wine. Have not been disappointed so far. Fairly quick delivery service. Will be ordering again.
1 comment
Dean T.Cracka Wines
Thanks very much for your feedback! I'm glad that we've been able to meet all your needs so far. Thanks again for taking the time to post a review. It really is most appreciated. Have a great week and take care. Dean Taylor Founder & CEO
- Verified customer
Always helpful and treat their customers well
I have enjoyed excellent value for money from Cracka and have never been disappointed. Even when I didn't get my delivery, they made it up to me. Good advice helps me choose wines I always like. Thanks Cracka!
1 comment
Dean T.Cracka Wines
Hi Leoniestar. Thank you very much for your review. I am glad to hear that despite one small hiccup that you continue to use Cracka. I really appreciate your understanding and ongoing support. Thanks ...
Read moreagain for taking the time to provide us feedback. Cheers Dean Taylor CEOOn the door step then on the pallet
Good info backed up by quality products. Wines match the www overview.but more importantly they tasted better then the review so guests happy and Iam pleased with to the door service
1 comment
Dean T.Cracka Wines
Thanks Johnss! It's great to hear that you've been enjoying the Cracka experience to date. I really appreciate you taking the time to provide your feedback and in particular the 5 star review. Thanks Champ! Dean Taylor CEO
Great but could be better with more customer reviews
I've bought many memorable wines from Cracker, but as a fervent online wine shopper I reckon what is lacking are customer reviews for individual wines. Other online sellers (Grays spring to mind) actively solicit reviews for wines. These are incredibly helpful when choosing whether to take the plunge on auctions and fixed price deals. It's wonderful that Cracker sells wines you won't usually see in corporate owned liquor stores, but the flip side of this is that often you're batting in the dark so to speak. Wyy not actively start to build reviews for your wines, after all, no one really enjoys evoking the money back guarentee. Much better to gain a sense of what other consummers say about a wine rather than rely on sales pitches alone.
1 comment
Dean T.Cracka Wines
Thanks! It's great to hear that you've been enjoying the Cracka experience to date. I really appreciate you taking the time to provide your feedback. Your post regarding reviews is a VERY valid one an...
Read mored something I'm actually working on right now as part of a major website upgrade. Watch this space! Otherwise, thanks again for your ongoing support. It really is most appreciated. Dean Taylor CEOVery good experience long-term.
It must be going on ten years that I have been buying Cracka wines - sometimes at auction, sometimes at fixed price. My wife and I enjoy a red wine with dinner and have been able to satisfy our needs at very reasonable prices. We recommend Cracka wines to our friends and hope that they get the same satisfaction with service and quality as we have.
Barry
1 comment
Dean T.Cracka Wines
Barry, Thanks very much for your kind words and long term support. It's really most appreciated! We celebrated our 6th birthday this week, so it's not quite 10 years, but certainly feels like at least...
Read more that for me too! Take care and have a great weekend. Hope to see you back on the site soon! Cheers Dean Taylor Founder and CEOOther Wine & Liquor Shops
One very happy customer
Have always bought from the chain stores. Introduced to Cracka by a good friend and haven't looked back. Love the idea of browsing on line and reading reviews. Deliveries are always on time.
1 comment
Dean T.Cracka Wines
Thanks very mush for your feedback Paul! Your support is most appreciated. Have a great weekend! Many thanks. Dean Taylor CEO (with a glass of wine in hand!)
Find out how Cracka Wines compares to other Wine & Liquor Shops
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Lovely wines - good service
I bought a mystery pack of mixed dozen. There's a good variety and received 4 days after ordering. I would recommend Cracka Wines.
1 comment
Dean T.Cracka Wines
Thanks for your feedback and review BettH! I'm glad to hear you have had a great experience so far and I appreciated your support. Hope to see you back at the website soon. Enjoy your weekend. Dean Taylor Founder and CEO
Absolutely great
I am unbelievably happy with Cracka wines and the prompt service provided. I was expecting my wine to be delivered on Monday and it arrived on Thursday - so very happy....
1 comment
Dean T.Cracka Wines
Hi Kayte. Thanks very much for your kind words! They really are most appreciated. Have a great week. Cheers Dean Taylor Founder and CEO
Acknowledgement of a good business model.
I source my wine from various online locations but always keep an eye on Cracka Wines to see what sort of specials come up. Some are not so special but others offer genuine opportunities to get some nice wine at a bargain price. I tend to drink mostly Chardonnays (as that is what my wife enjoys) but there are few Chardonnays in the auction side of things. But when they do come up, they are almost all good buys & enjoyable wine. Keep up the good work.
1 comment
Dean T.Cracka Wines
Thank for the kind words Barrie! I'm glad to hear that we've been catering for most of your needs. Sounds like you know your wine - so glad to hear that you've been impressed with some of our special ...
Read moreoffers. Take care and have a great week Dean Taylor CEOBuyers' Premium
I agree that the new Buyers' Premium on top of delivery fee has discouraged me somewhat. There is serious competition in this market and this new fee needs to be discontinued if you want to remain fully competitive.
1 comment
Dean T.Cracka Wines
Peter, You may have noticed over the last year or so the variety of wine being offered via auctions has dropped off. This is mostly due to vendors not be willing to absorb both fees. The introduction ...
Read moreof the buyers fee has allowed us to reduce the sellers fee and hopefully as a result get access to much more stock. It was really this or turn them off altogether. If we can get the volumes back up to where they once were, then we can look at decreasing the buyers fee. In any instance I'd like to thank you for your support over the years. That's most appreciated. Have a great weekend. Cheers Dean Taylor Founder & CEOGood experience and would recommend
I have been using Cracka Wines for some time now and have always had positive experiences. I particularly like the auctions and even though I've only used these a few times, I have received good drinking wines for VERY small prices. I often recommend Cracka. I have used other on-line wine sites but feel this is the best.
Questions & Answers
julesasked
lachasked
whats your phone number - the specials you text me wont go to check out and I want to buy by tonight!!
No answers
Angeasked
Have cracka wines been writing their own reviews?
3 answers
I don't believe so, at all. The review I wrote had nothing to do with anyone else but me. It was a true reflection of the way I felt about the Company, the People and the Products
Dean T.Cracka Wines
Absolutely not. As you can see, many of the reviews are for purchases that the team at Product Review have Verified.
However the CEO sent an email to purchasers asking people to push out favourable reviews. I was one and wrote an honest 3 star review. Good wines to be had but watch out for the sales 'tricks' so you cannot be sure all wines were tasted or that there was no arrangement with the winery on the RR. Double check before purchase is my advice.
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Dean T.Cracka Wines
Thanks very much for your review.
Cheers Dean Taylor CEO