Clunky website, great customer service.
Trying to navigate the website for someone like me (I ONLY JUST know what I'm doing SOMETIMES) can be hard, but they are very helpful in customer support. Jaselle sorted me right out in minutes. Good work!
Website can be a bit difficult to navigate but customer service was great.
Website can be a bit difficult to navigate but customer service was great.
Thanks Kyle for answering all my questions and more, will surely have more in the future.
will continue to use.
Great Customer Service
Had a small issue with domain and Hosting, spoke to crazy domains via live chat and my issue was resolved very quickly by Jaselle. Very professionally done
Anytime I’ve needed to contact customer service, I am speaking to someone pretty well straight away.
Responsive customer service via chat
I have been able to access immediate, 24/7 support to set up DNS records on all my various sites. I value this very highly. Jaselle assisted me today. Mostly I find the support agents understand what I need and can resolve my issues quickly. I believe that some other domain registrars have cheaper prices, and there are certain sales-y aspects to the user experience here. But the customer support makes up for these shortcomings.
Lovely team at CD
Jaselle from Crazy domains team was able to solve our queries quickly and customer friendly team are amazing, all my friends are hosting with crazy domains, 24 hr support are very handy.
Jona was a great help
I received my emails saying my renewals were due but because of the year long time frame I wasn’t sure how to access/review them. The website was not clear, so I used the chat line. Jona was a great help, and got me to where I needed to be, quickly and efficiently. Thank you so much Jona!
FTP Confusion sorted by Jona
Having to setup a website for ITMC, and being a bit confused with information I was provided, Jona help me sort this out easily and gain access to be able to complete what I needed.
Customer support quick and efficient
Helped by Katya on a Sunday afternoon with an urgent question, great response and assistance! Im looking forward to more top quality service from this team as I continue to develop world changing websites like change4thefuture.com Thanks
Nothing IT/iS these days is seamless. For whatever reason issues occurred meaning a password change on Web access version of domain email successfully applied across my desktop version but didn't replicate seamlessly across the Android version. After a process of troubleshooting the issue the team at crazy identified and resolved the problem. Patience and perseverance
Friendly service, but can be expensive with lots of addons - and must be careful of renewals
TL;DR: The service is good and friendly, and they have pretty generous inclusions on their products, but they also have heaps of addons which cause the cost to stack up quite quickly. Also, be careful with your renewals because they'll automatically re-register you a week or more before your service is due to expire.
I had some issues with the auto-renew while moving over to a new provider, so I lodged a complaint with them to get a refund. Crazy Domains had already arranged for the domain to be renewed with the registar, which incurs a fix...
Issued a credit after further complaints so removing my review. Very helpful once I made a bad review. I will still shop with crazy domain as always had a good experience until now
Their live chat facility isn't perfect but they do persevere to resolve issues.
Their live chat facility process should you require assistance to solve an issue isn't always perfect but to Crazy Domain's credit their staff are always polite and they do persevere to resolve any issues.
*Edit* Good Customer Support *Edit* Stay the hell away
*Edit* They have since gone above and beyond to help me and have since rectified my problem.
Rose was amazing and chased up every angle until my problem was solved. Was very happy in the end.
They are honestly the worst company to deal with, they make things overly complex and basically want you to pay for all the things that should just be included.
I needed to verify my domain for facebook, I have a second website on Godaddy this process took me two minutes was super simple.
Crazy domains pushed me for renewal and then I realised that ...you can't actually access the DNS unless you pay for premium, they then told me I couldn't get a refund because it was renewal and that I should just take it up with the company who hosts my website. I told them they lost a company and they sent me through how to get it sorted by amazon because that's who hosts my website, and that was my problem to fix.
Easy and helpful
Crazy Domains is easy to use and the online help/chat function is quick, easy and helpful!
There are different packages to suit most needs and whether you are advanced or a novice it is user friendly.
Very quick, efficient and helpful
Overall I'm very happy with Crazy Domains services. Each problem/question I had was very quickly solved by a simple chat. It's quick, easy and supportive. I'm very happy with the team overall.
Questions & Answers
how to open email using google?
Hi Miramon Valdez,
Thank you for reaching out to us. If you are trying to check your personal email hosted with us using your Gmail account you may refer to the link below for the instructions on setting up your personal email through Gmail.
Alternatively, you may also check your email online through any browser by logging to to webmail at https://rc.ds.network/ .
If you require further help on setting up your email. you may contact us through 1300210210 or send us an email at email@example.com. Our support is available 24/7.
Online Reviews Manager
I am currently with the morons of Smart Artist and they are dreadful. I'll do a review to warn others.
Looked at this page and looks like Crazy is crazy.
I need to re new a few domains but not sure who to trust.
Anyone found a good company to renew domains.
MelbIT are great but at $140 for two years they cost to much where most are about $40 for two years.
Stay away from Crazy Domains, anything is better - even if you pay more.
Hi. I can totally recommend http://namecheap.com They have great prices and service. Only drawback is no phone number for support, online only, but they always answer 24/7 and solve any problem.
I am not able to access my emails so I went to go to the Crazy Domains web page and I cannot get in there either, not by my lap top nor by my phone.Do you know what is happening with the site?
Thank you for reaching out to us and we are sorry for your inconvenience. Can you please provide me with your domain name so we can check your account and check status of the service?
northerntasmaniaweddings.com.au But it is the crazy domains web site that I cannot bring up
Thank you for your response. I understand the situation that you are unable to access our website www.crazydomains.com.au hence you are unable to log in to your Account Manager.
Have you tried accessing our website though a different browser or a different device? If you are still getting the same error, please let us know what is the error.
Get an answer from our members and Crazy Domains representatives
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